Katie Roderick
Jun 02, 2023
Great Facility
Quick, Easy, and Clean. Friendly staff.
Recommended: Yes
TButler
Nov 05, 2022
Convenient
The location is convenient, being just off of the interstate. Was not able to move in the first day as there were issues with opening the unit. The manager quickly resolved the issue and I was able to move in the next day.
Recommended: Yes
D Hobbs
Oct 31, 2022
Good place
Contactless rental is nice except when they keep calling while you’re at work saying they’re gonna cancel reservation even tho I moved
In.
Recommended: Yes
Kevin Richter
Jun 20, 2022
Clean facility.
Convenient location. Clean. Only negative was bathroom was locked.
Helpful and patient staff!
Recommended: Yes
Peter Wayne
Jun 01, 2022
Nice facility
Easy access. Exceptional staff
Recommended: Yes
Teri Bateman
Mar 14, 2022
Great experience
Reserved the unit online and had no issues upon arrival. The young lady who helped us was real sweet
Recommended: Yes
Ofni Arellano
Oct 20, 2021
Cleand and efficient
The storage unit in located right off the high way for quick access.
Recommended: Yes
Sarah
Aug 08, 2020
Convenient outdoor RV parking
We were looking for a nearby parking spot for our RV. We visited a few locations but this one was by far the best. Great customer service as well!
Recommended: Yes
Raymond Jerome
Jan 22, 2020
My first time renting and it went smooth
I appreciate you providing us with storage, last minute things need to be put somewhere and uts a few blocks from us.
Recommended: Yes
Cayue
Nov 27, 2019
At least someone did their job
Thankful to have Kathy help me with the process on Saturday morning. But I'm very disappointed to not receive much help from a guy Thursday evening 11/21/19 to begin registering and complete move in early even though I show up in person to the office around 4pm. We had to rush with the moving truck within 4 hours or less.
Recommended: Yes
Robert
Aug 02, 2019
All went without issue
Great people to work with very helpful
Recommended: Yes
Leandra
Nov 01, 2018
Sweetest service ever. Nancy is great.
Loved nancy. She was such a great help and was prompt.
Recommended: Yes
Rebecca
Aug 14, 2018
Great service!
Very impressed with the friendly, efficient service we received. We were shown several units and were helped to pick the correct size. I was impressed with the cleanliness of the facility.
Recommended: Yes
Diana
Apr 22, 2018
Clean, climate controlled and convenient.
We were warmly greeted and offered a unit even more convenient than the one reserved. We really appreciate the email communication.
Recommended: Yes
Meghna
Jan 22, 2018
Clean, easy to move in
Good service. Easy to move in. Would recommend it.
Recommended: Yes
Wilmer
Dec 30, 2017
Easy to reserve the right one
It was really easy and fast.the nice thing is not a lot of paperwork to do..
Recommended: Yes
Meghna
Dec 15, 2017
Awesome, good and friendly staff. Helpful.
Helpful staff, easy to move. Clean.
Recommended: Yes
afton
Nov 22, 2017
Great place to lease from!
Quick customer service. Finished leading process within 30 minutes or less.
Recommended: Yes
Beverly
Sep 11, 2017
Veryy friendly staff
The storage property is very clean.
Recommended: Yes
John
Aug 21, 2017
Accessible/Convenient
Staff was helpful and efficient. Facilities appeared to be well kept and maintained.
Recommended: Yes
Edward c walker
Apr 25, 2017
Great space for the price
Convenient,and clean,And location is a plus right off freeway.
Recommended: Yes
jessica
Jan 16, 2017
Great prices, clean facility!
I just moved in however I'm really liking the facility. Great customer service and great pricing.
Recommended: Yes
Matthew
Oct 23, 2016
Great pricing, clean facility!
What a surprise it was to find such an excellent price for a storage unit in what appears to be a brand new facility. The unit I rented was at least $50 cheaper than other comparable storage units. I am very happy with my choice.
Recommended: Yes
Tom
Sep 18, 2016
So far, so good.
I just moved some stuff in yesterday and it seems like a good facility. Susan was good to work with signing me in and they also had 3 nice dollies to use for moving my heavy furniture. The unit itself was very clean and looks very safe. Overall this is a much much better storage facility then Public Storage.
Recommended: Yes
Brian
Sep 03, 2016
Convenient, clean, and affordable.
It's easily accessible, and has multiple entrance doors with gates and secure doors. The place is not too busy, and the staff is very friendly. It's my first experience with a storage unit, so this has been a pretty good one.
Recommended: Yes
Lindsay
Aug 31, 2016
Great service
Very helpful staff! Clean space!!
Recommended: Yes
Margie C.
Feb 19, 2016
Great Customer Service!
It's overwhelming to pack up your home and relocate. But the staff at Simply Storage made part of this transition smooth. Great customer service every time and the icing on the cake was I didn't need to rent a truck, I used one of the company's trucks for free! I would recommend them to friends a family.
Recommended: Yes
Michelle
Feb 02, 2016
Sue and Ben were awesome.
Talk to Sue and Ben and they'll help you with anything.
Recommended: Yes
Stephanie
Oct 18, 2015
Clean, cheap, safe!
Efficient staff, reasonable prices, nice units.
Recommended: Yes
Sabrina
Oct 11, 2015
Very nice storage facility
I am so glad that Susan was helpful. She went out of her way to assist me quickly. Excellent customer service!
Recommended: Yes
Chad
Sep 09, 2015
friendly employees, decent pricing, but lots of additional charges like required insurance and a disc lock.
Recommended: Yes
Stephanie
Aug 28, 2015
We lost 100 dollars on our deposit on the truck because the manager didnt know what she was doing filling the paperwork out. She also didn't explain what would happen if we were late even being asked 3 times. Im really angry about this.
Recommended: No
Brandon
Aug 26, 2015
greag place
much storage so wow many thingd
Recommended: Yes
susan
Aug 12, 2015
Great!
Great! Staff was very helpful and friendly!
Recommended: Yes
Barb
Aug 03, 2015
Very pleasant.
Recommended: Yes
Matthew Sikich
Jul 15, 2015
Best Value ! Best Service !
I found "Your Storage Solution" to be the Best Price and Value of the 20 places near my home to rent and have easy access to in a completely heated/air conditioned environment for my personal and business storage needs.
I found Ben, the manager to be caring, considerate, and complete in his helpfulness to get the best unit for both my short term and long term needs.
I highly recommend this location for your storage needs.
Recommended: Yes
kathryn
Jul 10, 2015
Recommended: Yes
Josh
Jul 01, 2015
Recommended: Yes
Mondrale
Jun 02, 2015
THE SPACE WAS HUGE.
I'AM VERY HAPPY WITH THE CHOOSING OF THIS STORAGE PLACE. THE SPACE WAS ENOUGH ROOM FOR MY THINGS AND THE PRICE WAS RIGHT. THANK YOU!
Recommended: Yes
Marisa
May 31, 2015
Good experience.
Sandra, the general manager, was friendly and helpful. The space itself is very clean and seems quite secure. However, there was a broken window in the front of the entrance. I did not ask what happened. Access hours close at 10p nightly. This adds to security, though I was running late after a big move (driving 160 miles), arrived at 10:22p (with recruited help) to unload and ended up leaving the truck overnight till the next morning. I locked it up - and arrived in the morning with everything intact.
Happy camper overall.
Recommended: Yes
Krystal
Nov 19, 2014
Awesome! Needed a storage unit ASAP and I was helped in a timely fashion. I liked that you could reserve online and I could move things in the very next day. Great follow up with telephone call! Pleasant and helpful staff!
Recommended: Yes
Jennifer
Oct 06, 2014
Recommended: Yes
Emily
Aug 14, 2014
Very good experience! Will always do my business here!
Recommended: Yes
Gary
Aug 04, 2014
great
Recommended: Yes
Jeff Fleischman
Feb 10, 2014
Terminated me without a legitimate excuse.
Thanks Your Storage Solution in Bloomington MN.
I've been renting your outdoor RV storage space about 16' x 50'. I've been renting it for at least 3 years, maybe longer. I don't exactly know. So with the management's permission and blessings they said it was ok to store my three cars in that space as long as I don't go over the lines. Never crossed the lines, come close some times, but hey, in the lines is in the lines. Perfect payments and then....Bam. Jan 30th 2014 I get a letter that they are terminating my space because I have three vehicles in the very space they said I could have three vehicles. I was told by Sandra that I was renting the space not a stall, she said it was perfectly fine. Now that the RV parking lot is full, I got the fake "people are complaining" excuse. Really? who complains in a gated storage facility that pays for storage space and a stall and can put almost anything in there they want? Sandra told me that the parent company can dictate the rules any way they want too, (yeah right) so when the lot was empty and i was one of only 20 spaces full out of about 200 it was way ok and thank you for your business, we really appreciate it. Now that the lot is full its time for you to leave we don't need your flawless payment history, your business don't mean crap to us anymore and we can easily find another person to park only one vehicle in that huge over sized space made for at least three cars. I only wish I could be un-loyal back to them some how. I'll just go somewhere else that wants my money.
Recommended: No
John
Sep 27, 2013
Recommended: Yes
Meagan
Aug 02, 2013
Overall I had a very positive experience. There was one incident when I tried contacting the emergency manager after hours and I never received a call back. However, the situation was resolved the next business day.
Recommended: Yes
Aaron
Jul 31, 2013
Secure facility, helpful staff
This is a very large facility but has a variety of units for rent. The staff is very knowledgeable and helpful
Recommended: Yes
Patty
Jul 25, 2013
Very smooth interaction with both customer service reps. On my move in date, they were very accommodating and let us prop open the door while moving everything in. Very satisfied!
Recommended: Yes
John
Jul 15, 2013
Recommended: Yes
David
Jul 09, 2013
Staff was knowledgeable and facility was clean and well maintained
Recommended: Yes
Katie
Jun 18, 2013
Pretty great!
Recommended: Yes
RIchard Neafus
Jun 18, 2013
Happy with our tenancy w/Our Storage Solution
Happy with our choice of this facility. Staff is professional and helpful (especially Ben). Would recommend this facility to others (and have).
..Only suggestion would be to have more 4-wheel carts for heavy weekend traffic. Hard to find one on weekends.
Recommended: Yes
Brianna
Jun 05, 2013
I was able to do what I came there to do.
Recommended: Yes
Barbara
Jun 05, 2013
So far, so good!
Recommended: Yes
K
Jun 04, 2013
Perfect Timing!
Needed to find a storage facility pretty quickly. Location and price were factors in our choice. I never thought I would be able to get a storage facility in my own neighborhood for such a great price! The people were friendly, making sure I had everything I needed, taking extra time to show me the exact space that I would be renting as well as the quickest, shortest routes through the warehouse to reach my unit. I have already recommended this facility to friends and will continue to do so. Thank you so much for the extra effort for customer service and satisfaction.
Recommended: Yes
Marva
May 28, 2013
Recommended: Yes
Ada
Dec 04, 2012
Recommended: Yes
Ann Nystrom
Jul 24, 2012
No need to go elsewhere.
Everything about my experience with your Storage Solution was excellent! The friendly service, the explanation through the simple paperwork, the free moving truck with dolly and furniture blankets and the confidence knowing my items would be safe and secure. Very reasonable pricing. Location right off the highway. Highly recommend!
Recommended: Yes
Amanda
May 31, 2012
Great Price and Great Facility!
We got this for a wonderful price. This is a huge wharehouse that has been turned into a storage facility. Looks brand new inside and is very clean. It is also safe and convenient as you drive your car into the actual building to unload. The only negative is that they do not have an elevator....however, if you get one of the 2nd story spots, the price is MUCH MUCH less expensive.
Recommended: Yes
Beth Clinton
Apr 14, 2012
Worth the extra drive!
I am very happy with Your Storage Solution - the people were very efficient, friendly and informative. Storing things is very smooth and easy, the hand trucks are always available and the doors are nice and wide. I have to drive an extra 25 minutes to get to this facility but I am very happy with my choice and the location is very accessible to the highway.
Recommended: Yes
Stephen Dudley
Feb 22, 2012
Courteous, clean, and efficient. Love the free truck!
Very well thought-through facility. Covered and heated unloading bays. Everything they have is climate controlled at great prices. Ideal for a person like me with lots of boxes and small furniture. The "free truck on move-in day" is a spectacular feature. It was clean, ran well, and included a hand truck and neatly folded blankets.
Recommended: Yes
