Dec 02, 2020
Straight forward and easy
The staff is very friendly. The location is incredibly convenient and seems secure. The price was good. The whole process was incredibly easy.
Feb 25, 2020
I've only been moved into my unit for a...
I've only been moved into my unit for a week. Not alot of interaction with the on-site mgr, but I've only heard good things so far from the other 2 ladies I have worked with in getting my unit so far.
Feb 08, 2020
Good place to store stuff nice front desk
Jun 17, 2019
I had a wonderful experience,She was...
I had a wonderful experience,She was very informative and patient. She took her time and explained everything to me. I'm going to recommend this storage to everyone I know. Thank you,
May 09, 2019
Great! Whitney is so sweet!!
May 06, 2019
Public Storage A-OK
The woman at Public Storage made the whole process easy for me. She asked questions about what I had to move into the space, and selected a particular size for my needs. Everything went smoothly. I'd highly recommend Public Storage to my friends!
Jan 04, 2019
Everything I needed and expected from a...
Everything I needed and expected from a storage facility.
Sep 11, 2018
Making a reservation was quick
Making a reservation was quick, easy, and convenient! I found a unit i wanted at a GREAT price, made a reservation, and within 20 minutes the office manager called me personally to finish the reservation process. I was able to complete the process on site that day. The office manager Ashley was great; very professional and sweet!
Sep 06, 2018
It was a fairly seamless process
It was a fairly seamless process. Very kind, efficient lady signed us up and explained how everything worked. A couple of surprises when we discovered we had to purchase the lock made to fit the unit door and then had an insurance fee added to the monthly cost of the unit, but there were options for the amount of coverage, so we can live with that.
Oct 23, 2017
I would recommend this company and ...
I would recommend this company and especially this location. Quality service provided
Sep 19, 2017
Adreanna Paul is very professional and courteous. She provides outstanding customer service.
Sep 09, 2017
Adreanna Paul was outstanding. Not only did she represent your company at an excellent level, she was personable and courteous. It was great to receive excellent customer service . That is rare these days! The unit was clean and met my storage needs!
Sep 07, 2017
This process was super EASY! Jason on the phone and Adreanna Paul at this location were both super helpful and made this experience extremely easy for me. I wish customer service was like this everywhere. I would recommend using this company for your storage needs, and definitely recommend this location for anyone who's nearby.
Jul 27, 2017
Beonka was very informative & friendly. I feel like I rented her & not the unit! I recommend :)
Jun 06, 2017
Thank you for your recent assistance with my move from Texas. Your professionalism was greatly appreciated. Really like the idea that you have someone on the property 24/7.
May 24, 2017
MY EXPERIENCE FOR CHECKING IN WAS QUICK ...
MY EXPERIENCE FOR CHECKING IN WAS QUICK & EFFICIENT.
Apr 04, 2017
Provided great customer service and ...
Provided great customer service and great prices and deals when available. Highly recommended
Feb 28, 2017
This location is clean and the staff is extremely professional.
Feb 03, 2017
The agent was kind and explained everything to me about the policy and fees. On the website when your register. It shows you how what is due far as payment however it's doesn't give you the details about the extra fee that are involved. For example, you have to have insurance, you have to rent the lock, payment is due at the beginning of the month and late fees are involved if it is not paid by the 6th or 7 the of the month.I didn't have a terrible experience I just wish they explain it on the website because it was kind of misleading when you go in person. That way at you know what expect
Nov 02, 2016
Great price, great customer service
We got a great deal online and the customer service was great. The manager (Navara) at the pelham (Birmingham) location was great. So far, great experience!
Public Storage Customer
Mar 20, 2015
Excellent customer service!
The employee that showed us around and did our paperwork was very nice, very helpful and friendly. I had a great experience. She is an asset to Public Storage. Place was very clean and well maintained.
Mar 04, 2015
Kelly was great, clear and very helpful.
Feb 28, 2014
They were very helpful to us.
They explained everything to us so we can make the best decision for placing our things.