Dec 14, 2020
Great option to storage
The customer service is what really made my experience a good one. People over the phone and at the store were helpful and friendly.
May 18, 2020
Great location, nice staff, could have better lighting.
Had a great experience signing up, as this was my first experience renting a storage unit.
May 12, 2020
Excellent customer service. Quick, easy, convenient. The only thing to keep in mind is that you have to select an insurance policy. Which will add to your monthly total.
Feb 13, 2020
Very helpful with storage unit
Dec 31, 2019
Very friendly and helpful staff
Staff was over-the-top nice and helpful. Facility itself is a bit close-quarters and not possible to pull a trailer through. Also do not like the fact that there is an opening at the top of each unit that animals could get through.
Feb 12, 2019
Reserving a storage space was easy and...
Reserving a storage space was easy and convenient. We reserved a space online and went to the office the next day to pay. The guy showed us our space before we paid and went over all instructions with us. He was very friendly and able to answer any of our questions.
Oct 16, 2017
Christina was so helpful with trying to help me find the space I needed for my bikes and books the 4x4 will be perfect! Your such a sweetie!
Oct 13, 2017
I have a storage unit at the Huffman location but I stopped by the location in Southside to see if I owed anything and the woman working, Cristina was very courteous and helpful! I would rather deal with her than other employees bc she does everything she could to help me both times I have been to see her! Thanks for all your help Cristina!
Oct 02, 2017
Mason has been amazing. Very helpful. Always trys best to provide excellent service.
Aug 07, 2017
Great service. Used storage for over a year. Mason was a delight and very helpful.
Jul 26, 2017
Great location. Great service. Highly recommend if in the nees for storage.
Oct 06, 2015
Excellent customer service!
Everything went smoothly and continues to go smoothly. Good access. It's close to home right down in the middle of the city. Very reasonable rent, especially considering the great location for people living in downtown Birmingham.
Aug 22, 2014
Public Storage is useful and convenient and seems very secure
I recommend the Public Storage facility in Highland Park, Birmingham. It is conveniently located, the staff are very helpful and there seems to be adequate security for my needs. The location in a former multilevel parking garage presents some issues with getting big trucks in and loading/unloading without blocking access. They recently had to take out some of the lighting so the units are a little dark.
Feb 13, 2014
Great location great security
This is a good storage place. I believe they are not upfront about the insurance. They tell you that you have to have it but you don't if you have homeowners insurance. They don't tell you that. I feel that the insurance borders on being a scam to collect more money