John
Dec 27, 2023
Great Facility and Top Notch Customer Service
I found the facility very clean and well maintained. The woman who helped me move in was phenomenal! Very kind and willing to assist wherever needed. The check in process was quick and easy.
Recommended: Yes
Richard Eggler
Nov 04, 2023
very easy
easy to rent and employee very helpful
Recommended: Yes
Daniel Brown
Oct 13, 2023
Very helpful
Great customer service and very patient with customers.
Recommended: Yes
Amy
Oct 03, 2023
Great
New friendly clean hopefully always safe
Recommended: Yes
Johanna
Aug 07, 2023
In person
Everything was great . Customer service was amazing.
Recommended: Yes
Crystal Kozarski
Jul 06, 2023
10/10
Damon was very personable and friendly and helpful and made me feel less stressed about things. The unit was clean the whole facility was clean and well lit so felt safe going to my unit in the evening. Will definitely use this place in the future.
Recommended: Yes
John M
Jul 06, 2023
Quick & hassle free
I had a pleasant sign up. The manager was quick and there were no issues. The rental truck was free. What more could you ask for
Recommended: Yes
慚档
Jul 01, 2023
Excellent service
Management staff is extremely helpful. Unit was exactly as advertised
Recommended: Yes
Diane Gerenger
Jun 26, 2023
I couldn't be happier!
This is my 2nd time using Mini U Storage. They are very reasonable and customer service is excellent
Recommended: Yes
Nicole P
Jun 14, 2023
Can’t beat the rental cost!
I would definitely recommend this storage facility. Customer service was excellent!!! I love that they have a truck on sight and available for use! I had a great deal, it came free with storage rental!! Can’t beat that : )
Recommended: Yes
Debra Dottoli
Jun 05, 2023
Nice place
Not disappointed & downsized my big one to a smaller on… very organized
Recommended: Yes
Nancy McLelland
May 04, 2023
Great experience
They were very nice and accommodating. I would surely recommend their Storage.
Recommended: Yes
Nancy McLelland
Apr 28, 2023
They are wonderful!
Between renting a storage unit and using their truck the transaction was painless. And their specials are really good. I would definitely recommend them.
Recommended: Yes
Amy Simpson
Mar 18, 2023
Awesome Employees, clean, convenient!
The employees go above and beyond for their customers, its clean, they have a truck you can use, the prices are competitive and they offer specials. This is my new go-to storage place!
Recommended: Yes
JOHN REBORI
Mar 11, 2023
great experience
The people at the unit where very helpful and friendly
and it was great expernce
Recommended: Yes
Michelle Przybylski
Oct 10, 2022
Yulia is a life saver!!!!
I usually dont write reviews but when someone goes above and beyond the way Yulia did i really have to tell the world. I had the best, most pleasurable, so extremely,helpful hassle free customer service i have had in a very long time!!!! I wish more people working in the customer service industry were like Yulia. Moving is so stressful but she made things so much easier. You have an employee that is absolutely priceless. I will be recommending your establishment to everyone i know as well as on social media to let them know what an amazing staff you have at your Berlin location. Thank you so much for them and I am glad I chose mini u storage everything about the place location, safety and security, staff and prices are so great!!! Look now further this place is 5 stars!!!!!!
Recommended: Yes
Courtney Pettiford
Jul 13, 2022
Customer service
Yulia was extremely helpful. They had everything ready for us when we arrived. Definitely loved this family business. If anyone is looking for a storage facility, I would send them here!
Recommended: Yes
Nina Bodden
May 15, 2022
great business
Excellent service, very nice Friendly, professional staff
Recommended: Yes
Cindy Tillman
Apr 24, 2022
Awesome representative
Awesome employee very professional and cool
Recommended: Yes
Charleen Ackerman
Apr 01, 2022
Very quick and easy registration. Helpful and engaging staff
I needed a last minute storage during my move. I found Mini U online and am so happy I did. Yulia was so helpful and kind. The facility had easy access to my unit which was great. I’m extremely happy with my choice.
Recommended: Yes
Harold Harvey
Mar 05, 2022
Overall good.
The experience was good overall.
Recommended: Yes
Wilbert Swindell
Mar 02, 2022
Highly recommended.
Excellent service! All went well and quite pleased with how everything turned out.
Recommended: Yes
Jenna Czyzewski
Mar 02, 2022
Service
Man is very nice and helpful. Gives you 50% off first month, free truck and $10 Starbucks gift card. Very easy to use and get to. Very happy with service.
Recommended: Yes
KELLI DUAIME
Feb 16, 2022
easy to reserve online
Other than being crashed into a cement pole in reverse on the golf cart as I was being taken out to check unit size, everything was good. My neck is not doing well so that was not a great experience.
Also did not receive the Starbucks card as referred to on my confirmation.
Haven't been back there since Saturday when I moved my belongings in but the place looks clean and well taken care of.
Recommended: Yes
Christine Elia
Feb 10, 2022
Property manager was very thorough and professional.
Clean facility, convenient, professional and courteous property manager.
Recommended: Yes
Nikka Koslov
Jan 24, 2022
Great experience!
The employee was helpful! Able to answer all my questions and brought me to the storage unit!
Recommended: Yes
Cindy
Jan 23, 2022
Experience was okay
Online reservation was good. Never got $10 Starbucks card. On site guy was friendly but never in office. I had to call him every time.
Recommended: No
Keith h
Jan 19, 2022
Clean and ample space storage
Great staff and courteous @ every end.
Recommended: Yes
Richard Davis
Dec 20, 2021
Fantastic staff experience
Would love to recommend people to use this facility
Recommended: Yes
Jennifer Lawyer
Nov 22, 2021
Great Storage Facility
Damon was excellent in getting us processed
Recommended: Yes
Sue L
Oct 30, 2021
Easy process, friendly management
Convenient location. Quick and easy process.
Recommended: Yes
John Caci
Sep 28, 2021
Very clean storage
Manager was very helpful very nice. Good area. Accessible
Recommended: Yes
Diane Gerenger
Aug 04, 2021
Excellent customer service
The entire process was fast & storage unit was clean & whole area was well maintained. I have already recommended coming here to a friend
Recommended: Yes
Larry Schneider
Jul 20, 2021
Very friendly.
Very nice people, helpful whole process was quick and easy.
Recommended: Yes
Nicholas Startare
Apr 29, 2021
I recommend to anyone looking for a storage unit.
Amazing service. Yulia at the front desk is the best. Perfect experience.
Recommended: Yes
Monica
Apr 05, 2021
Excellent experience!
I was not looking forward to having to rent storage space, but my experience with securing a unit at Mini U Storage made me grateful! The location is convenient and the site super clean and safe, but the best part of the experience so far is the service! I prefer to do business with places that employ people that care about the work and the customer and both were apparent within minutes of arriving at the site. I can not thank you enough! I will be sure to refer friends and family in need of storage to Minu U in Berlin!
Recommended: Yes
Patricia
Apr 02, 2021
Was a pleasure doing business with this company.
The establishment has met all my needs and I highly recommend them.
Recommended: Yes
Marie R
Mar 26, 2021
Overall very good experience
Hassle free experience easy access I recommend it
Recommended: Yes
Suzanne Steinbach
Mar 07, 2021
Easy and convenient!
Process was very easy to reserve the unit. Highly recommend!
Recommended: Yes
Roberto
Mar 01, 2021
Excellent storage facility
Very friendly staff and good customer service. Very professional. Made everything easy and convenient.
Recommended: Yes
Elijah peters
Jan 31, 2021
Nice need lights in each unit
Nice place and secured surroundings
Just need lights inside each unit since its open to 9pm!!!!!!!!!!!!
Recommended: Yes
Eileen White
Jan 28, 2021
Great facility and staff
Gentleman at front desk was great!
Recommended: Yes
Joselyn
Jan 27, 2021
Great service
It was a great experience! very helpful and kind, did not have to wait long.
Recommended: Yes
brian miller
Nov 26, 2020
Great couple to work with!!
Needed a storage unit last minute-sold our hse-
These guys went out of their way with customer service!
Recommended: Yes
Justin Brooks
Nov 18, 2020
Clean, friendly, and professional!
Very reasonably priced unit for the area. Very friendly service and very professional. Highly recommend!
Recommended: Yes
James
Nov 11, 2020
Wonderful!!
Very happy with the service and overall experience! Thank you
Recommended: Yes
Amy
Jul 29, 2020
Moving In was A Breeze
Moving in was quick and easy. Staff was very friendy, helpful, informative, and welcoming. The complex is very clean and well maintained. Will definitely recommend to family and friends.
Recommended: Yes
Heather
Jul 18, 2020
Great storage facility
I came on a Tuesday and there was a very nice woman by the name of Yulia, who was very patient and went out of her way to help me. We inspected the storage unit, which was VERY clean. She was friendly and went out of her way to accommodate me. The last paperwork took about 15 mins and we were done! I also took advantage of the free truck rental just pay for the insurance and the gas, which is cheaper than a rental. The rates are great and would recommend this facility to anyone!
Recommended: Yes
Cynthia
Jun 19, 2020
Very amenable and personable interaction.
I have two storage units and am very satisfied
Recommended: Yes
Larry
May 31, 2020
Very nice Managers.. Great price!!
Very nice Manage. Great price!!
Recommended: Yes
Jennifer
Mar 22, 2020
Great service
Owners were great and made sure we had everything we needed to move into our unit. 10 x 15 unit was a perfect size for my one-bedroom apartment. And the fact that I got to use their truck instead of renting a U-Haul and spending extra money was a huge help for me and my family.
Recommended: Yes
Joanne
Feb 21, 2020
Best customer service, friendly, helpful, clean. Amazing
Wonderful couple. They are so friendly, kind, helpful. I cannot begin to express how much they have helped making this first time experience of using a storage facility so pleasant.
I felt like they were family and have really become family. Thank you Yuliya and Damien.
Recommended: Yes
Diana Doran
Feb 03, 2020
Changed my day!
Was not having the best day. Walked in to sign in and The owner was wonderful. Made everything easy. She was pleasant. Professional, efficient, and pleasant
Recommended: Yes
Shirley
Jan 22, 2020
Fast and convenient!
The staff was so friendly and helpful. I got in and out in no time! I’ve had to use a few different places but i have to say they have the best customer service
Recommended: Yes
James
Aug 28, 2019
Cheap storage
The prices were very reasonable
Recommended: Yes
Christopher Burke
Jul 31, 2019
Mini U Storage is second to none, most friendly storage facility
I have used Mini U Storage for my storage needs in the past. Moving from a 4 bedroom house into a 2 bedroom apartment was rough, but having my belongings in a clean and safe environment made my move go smoothly. This time I'm moving to the other side of town and of course the same wonderful service with a smile
Recommended: Yes
Francisca
Jul 23, 2019
Awesome
Very happy with the knowledge of the staff with helping me get the right size and saving time and money. Very friendly and great customer service.
Recommended: Yes
Jerri
Jun 01, 2019
Great customer service
Tara and Dana were great, they clearly explained everything that I needed to know about moving into the storage unit. The check-in was fast with no problems.
Recommended: Yes
Matthew
May 26, 2019
Easy set up and helpful
Very helpful staff and easy to set up.
Recommended: Yes
Loretta
May 09, 2019
Super nice folks, clean facility
Very accommodating owners. The storage unit was in good shape.
Recommended: Yes
Trish
Dec 29, 2018
Very Friendly
Both representatives at the facility were very friendly and helpful. I booked via phone/sparefoot.com and they were great as well. Highly recommend.
Recommended: Yes
Karen
Sep 03, 2018
Excellent customer service!
A very clean facility with fantastic customer service. Pricing was reasonable, property is secure and very well maintained. I would and I will recommend to friends!
Recommended: Yes
Susan
Aug 21, 2018
Friendly Staff
The staff at this facility are courteous and helpful.
Recommended: Yes
Suzanne
Jul 06, 2018
The gentleman running the place is very nice and helpful
The man that rented me my storage space was very pleasant and helpful. I was very stressed that day and he helped calm me. So my day turned out pleasant thanks to the man that rented me storage that day. I would highly recommend this place to anyone
Recommended: Yes
Donna
Jun 25, 2018
So easy to apply
Simple & very efficient. Carl took the time to explain everything.
Recommended: Yes
Anthony
Jun 25, 2018
Fair pricing. Clean facilities
Fair pricing. Clean facilities
Recommended: Yes
Elisha
Apr 09, 2018
Great unit for the price
The clerk made everything so easy.
Recommended: Yes
Josiah
Mar 26, 2018
Move in was easy the unit was ready to go by the time I arrived
I will definitely be recommending Mini U storage of Berlin to friends and family. They are extremely nice and helpful. Great with recommending the unit size and helping me with the free truck rental on short notice.
Recommended: Yes
Doris Robertson
Feb 16, 2018
A VERY CLEAN AND FRIENDLY ENVIRONMENT.
They were very pleasant to work with. Answered every question politely . Very efficient in dealing with the public.
Recommended: Yes
Gary
Feb 02, 2018
Being a first time renter I was very impressed with the whole process.
Since this was a First Time to rent a space I did not know what to expect other than to follow the printed recommendation of what to do and what to have with you when you go to the location to finalize the rental agreement and inspect the storage unit.. The customer service representative was pleasant and very helpful in answering all my questions. .
Recommended: Yes
Claire
Jul 13, 2017
Great customer service
Explained everything thoroughly and answered all of my questions. Showed me the unit before I purchased.
Recommended: Yes
Claire
Jul 11, 2017
Great costumer service
Were very helpful. Allowed me to see the unit first and went over all of the details before signing anything.
Recommended: Yes
Claire
Jul 11, 2017
Great costumer service
Were very helpful. Allowed me to see the unit first and went over all of the details before signing anything.
Recommended: Yes
Courtney
May 23, 2017
Great location and customer service
We received great customer service. The employer explained everything very well and went above and beyond for us, he even show us the unit prior to us purchasing it to make sure we had the size we wanted.
Recommended: Yes
Rodney Crable
Apr 05, 2017
Great Experience
Great experience from the beginning. Customer service was very helpful and the price for what you get is competitive. Will recommend.
Recommended: Yes
Rodney
Apr 03, 2017
Wonderful Customer Service
Customer service was top notch and he made the process simple.
Recommended: Yes
Mr and Mrs Lindsey
Nov 19, 2016
Clarence is awesome!
The store is very clean, the area was well lit. Clarence is awesome! Excellent customer service!
Recommended: Yes
Nancy
Aug 30, 2016
Great and friendly service!
Check in was easy, we even got a ride in the golf cart to check out our space. It wasn't made clear that the truck rental would not be handled by Sparefoot, and that we had to call Mini U to rent that. Thankfully, the 1 truck they have wasn't already rented. But overall, great experience so far. Good discount using AAA.
Recommended: Yes
BARRY
Aug 24, 2016
great price
mgr. was aces. explained all details accurately. upfront with answers.
Recommended: Yes
BARRY
Aug 24, 2016
manager is a great person.
all questioned answered. friendly and helpful
Recommended: Yes
Sharmila
Jul 31, 2016
Seamless friendly competent service!
Thank you, So far it has been a great experience!
Recommended: Yes
Myra
Jun 27, 2016
Great service
Service was great and price was amazing
Recommended: Yes
Tawana DUMESLE
Jun 22, 2016
Great Service
I am satisfied with the service.
Recommended: Yes
Edward
Mar 29, 2016
quick service. Clean unit and free use of truck
Recommended: No
Abigail
Mar 06, 2016
Awesome facility
Storage unit was clean, grounds were kept nice. Staff was very helpful!
Recommended: Yes
Stella and Earl Ferguson
Mar 03, 2016
New Customer Review
The attendant was pleasant and registration was fine. AAA discount gave one month free. Unit was clean and access was easy. Good value compared to area units. No complaints.
Recommended: Yes
william
Jan 16, 2016
Awesome
Recommended: Yes
william
Jan 15, 2016
great price, clean and secure
first time storage unit renter. Great price on a 10x10. Carl was pleasant and helpful. Unit was clean and easy to get to. Very Happy.
Recommended: Yes
Frank
Jan 03, 2016
Extremely pleased with the friendly customer service and the very reasonable pricing compared to other nearby storage. Free truck rental definitely influenced my decision to choose Mini U Storage. Definitely pleased with my decision.
Recommended: Yes
Roseann
Dec 27, 2015
NOT CONTACTING MANAGER
I needed to talk to manager about somethinf we arranged about my storage
Recommended: Yes
jean
Dec 26, 2015
Awesome experience!
Awesome affordable price for what I need at this time.... Sparefoot keeper me updated on all Information all the way up to my reservation.... Customer service was very helpful when I arrived. Good stuff
Recommended: Yes
Peter Sorge
Dec 14, 2015
Good place
Nice people to work with. Good place.
Recommended: Yes
Michael
Nov 13, 2015
Good in general. No complaints.
Recommended: Yes
Mary
Oct 28, 2015
Best price around, safe area on Rt. 73
This storage unit is just right for the overflow from my small office. 5X5 will fit plenty of old files, unused furniture, and overstocked merchandise purchased on sale! The facility is safe with a gate that has keyless entry, and it is located on a major highway (Route 73) in Berlin, NJ which makes the units accessible as well as visible to passersby. The security is important for women.
Recommended: Yes
Riley
Oct 19, 2015
Excellent service.
The staff where friendly, helpful and professional.
Recommended: Yes
Tim
Sep 28, 2015
Nice facility
Nice facility. Check in could be quicker. Otherwise great.
Recommended: Yes
Rose
Sep 24, 2015
Chris was very helpful with check in
Recommended: Yes
Jacqueline
Sep 20, 2015
The staff is very pleasant and helpful
Recommended: Yes
Marcia
Jul 31, 2015
Friendly employees, Best price around
Love the place. Carl is wonderful and helpful,so is the lady that works there, I forget her name. The driveways are always clean and so is the bathroom! I told my brother about Mini u storage and he rented 2 units! I would recommend this place to anybody.
Recommended: Yes
jessica
Apr 30, 2015
Recommended: Yes
潔慷慮
Apr 07, 2015
Best deal ever.
Easy reservation extremely reasonable. Thanks
Recommended: Yes
Nancy
Apr 02, 2015
Excellent experience!!
Recommended: Yes
Alex
Apr 02, 2015
Can't complain!
Patty was very nice and gave me all the information I needed in great detail. The storage space is exactly what I needed. Can't complain at all!
Recommended: Yes
keith
Mar 01, 2015
Recommended: Yes
Debbie Anderson
Dec 01, 2014
FABULOUS SERVICE & PRICE
I am delighted with the service I received from Carl at the Berlin location. The price was great, everything was clean and done with ease - thank you for making what could have been a very stressful time very pleasant! Have already told a lot of people about it and will continue to do so.
Recommended: Yes
Lilly
Nov 27, 2014
Recommended: Yes
Vicki
Nov 14, 2014
Friendly, helpful service. Great price and very clean. Glad we found this through Sparefoot!
Recommended: Yes
Mary Beth
Oct 02, 2014
A relatively smooth experience.
Recommended: Yes
David
Aug 06, 2014
Recommended: Yes
Lisa
Jul 22, 2014
Easy!
Easy check in, paperwork was quick & simple, all at the best price around. Facility is clean & secure.
Recommended: Yes
BECKY
Jul 04, 2014
Originally requested 10x10..gentleman showed both 10x10 and 10x15 so I could make decision comfortable for my circumstances. Very Helpful!
Recommended: Yes
larry
Jun 05, 2014
Recommended: Yes
Steve
May 19, 2014
Simple and quick move in process
Very easy check in, Patty was wonderful. Answered all questions my wife and I had and explained everything thoroughly. Use of the box truck was also very helpful. Would definitely recommend this location.
Recommended: Yes
Mark
May 03, 2014
Recommended: Yes
Robert Buehler
Apr 27, 2014
Facility is managed well, personnel are very helpful
Recommended: Yes
Ed Kelly
Apr 13, 2014
It was such a great experience...I reserved a second space
Patty was wonderful, the process was quick and painless and the space was spotless and dry.
If you need extra space, I highly recommend this Mini U location (Berlin) !
Recommended: Yes
Victoria
Apr 04, 2014
Very smooth and easy to check-in. Would recommend this facility. Management was very helpful.
Recommended: Yes
Howard
Mar 26, 2014
Recommended: Yes
Nicholas Startare
Mar 20, 2014
Great service,
An excellent facility for storage my [possessions.
Recommended: Yes
Jenelle
Mar 19, 2014
Everything was great
Recommended: Yes
Richard
Jan 07, 2014
Recommended: Yes
maria
Dec 31, 2013
PRICE COULD BE BETTER
Recommended: Yes
Russell
Dec 10, 2013
Service Clerk was very helpful in obtaining the most economical storage for my needs.
Recommended: Yes
Christine
Dec 05, 2013
Recommended: Yes
brian
Dec 03, 2013
Great service and amazing value
Recommended: Yes
单
Dec 03, 2013
What great customer service!
The onsite manager was a pleasure to deal with, cooperative, kind, helpful. I could not have asked for better service with a smile :)
Recommended: Yes
Lloyd Zubrick
Nov 26, 2013
highly recommend
first class operation best value staff is exceptional
Recommended: Yes
態整
Nov 26, 2013
Quick and friendly service. In the same day as reservation.
Recommended: Yes
Bob Hoskins
Nov 24, 2013
Easy check in and super friendly staff!
The facility was just as described and exactly what my business needed.
Recommended: Yes
Rochelle
Nov 05, 2013
The customer service rep was extremely kind, and helpful! I enjoyed the experience very much, sinec this was the first time every renting a storage unit, I must say, it was very well done!
Recommended: Yes
Shari
Nov 04, 2013
Patty was very helpful and very sweet.
Recommended: Yes
Rachel
Oct 16, 2013
Very personable staff, highly recommended!!!
Recommended: Yes
Shelly
Oct 15, 2013
Great Customer service, clean and secure facility, tremendous pricing!
Recommended: Yes
Roni Neumann
Oct 14, 2013
GREAT SERVICE
It was so easy to get set up.
The manager is the one that handled it.
GREAT customer service!
Recommended: Yes
Sissie
Oct 14, 2013
Convienant service at affordable cost
Stopped in without a reservation. Lady at the desk was very helpful and knowledgeable about renting units. She took us to see the unit before we signed any paperwork to make sure the size would accommodate our needs. I would highly recommend this facility.
Recommended: Yes
Theresa
Oct 03, 2013
Excellent value and outstanding customer service. Clean units also.
Recommended: Yes
Todd
Sep 19, 2013
Five Sar***************************A
Recommended: Yes
Alex
Sep 15, 2013
Very straight and direct. Prices were even better when I signed the lease. Will definitely use again!
Recommended: Yes
Jeanne
Sep 10, 2013
Great place.
I found this deal on Sparefoot for a storage unit at Mini-U-Storage in Berlin, and it is a great deal. The unit is better than other places as well. I actually left another place for this one. The other place wasn't the full size it claimed to be, and was more expensive. This one is sized as advertised, and I received great service from the staff. I've stored at 3 other place previously, and I'm very happy here, especially with the price. I plan to stay.
Recommended: Yes
Gabriel
Sep 08, 2013
Good so far
Recommended: Yes
Cliff
Sep 07, 2013
Very good. Great Customer service. Fast service
Recommended: Yes
Patty
Sep 04, 2013
The only thing I would change is that it is not a climate controlled facility, and the spiders drive me crazy. However, the outstanding customer service service, price, and convenient location keep me coming back. Thank you for asking. :)
Recommended: Yes
Arnold Hopson
Aug 28, 2013
Recommended: Yes
Margaret
Aug 24, 2013
Manager very knowledgeable of facility & cost associated with same. He was very neat in appearance and very friendly and professional.
Recommended: Yes
robert
Aug 23, 2013
very friendly ..and great rates...
Recommended: Yes
Dawn
Aug 16, 2013
Customer Service was excellent. I love the fact you can go to your until 24/7.
Recommended: Yes
Ralph
Aug 15, 2013
Recommended: Yes
Erin
Aug 14, 2013
Recommended: Yes
August
Jul 23, 2013
the customer service is great the storage units are clean it's nice being able to access your stuff 24/7.overall I would recommend this to family friends and acquaintances
Recommended: Yes
