Candice Benton
Mar 18, 2024
Great place to rent storage!
Very clean, easy to find. Nice storage buildings.
Recommended: Yes
Jenna Bertuca
Jun 24, 2023
Had problems with checkin, but great after that!
Overall great place and great price!
Recommended: Yes
Varadharajan
Apr 09, 2023
The Storage suits my needs
The kiosk was straight forward and user friendly. The storage is well maintained and ample.
Recommended: Yes
Vicki Kline
Apr 07, 2023
Sparebox Storage ISSUES
In January I reported to Sparebox customer service that I was trapped inside your facility for over 30 minutes because the gate was stuck half way up so I could not exit the property! Sparebox did not send anyone to get me out because they said it was the weekend but they'd "escalate the issue" 30 minutes later a man happened to be walking by and forced the gate open otherwise no telling how long I would have been trapped in there and didn't bother to issue a credit for that that trauma!
It gets worse...in mid March I discovered someone had smashed the door of my unit and I could not open it. I lost money because I needed to ship something I had sold that was stored inside. The damage left my belongings open to elements, rodents and theft! I reported it to Sparebox ticket #4265061, they informed me the door had been smashed in for over a month since Feb 8th and they tried to call me but I didn't answer. They didn't bother contacting me by email since they have no problem emailing me a bill every month! THEN they made me wait 3 more days before someone came out who got the door back on track but 3 weeks later it was still NOT repaired until March 28, I had to hold it open with a rock!!! I asked for 3 months credit for these issues, but Sparebox reluctantly only gave me one month credit after being extremely neglectful and unprofessional at my expense for not notifying me that someone had smashed in the door and allowed wasps to make nests in my belongings! I had to miss work to meet with a repairmen again, and 2 months later it was still not fixed, I had to hold the door open with a rock until it was finally fixed last week! All Sparebox said was “one month credit is all you’re getting and we raise everyone’s rent”...If Sparebox truly cares this is my 4rd request for compensation of minimum of 3 months rent credit, AND NO Rent Increases for as long as I continue to rent space B025.
Recommended: No
Trenton Wright
Feb 10, 2023
Quick and simple move in process!
I love how easy it was to setup with the kiosk, self explanatory and quick! They even had a lock dispenser in case you forgot to bring one…which of course we forgot.
Recommended: Yes
Jason Brandow
Jan 15, 2023
Awesome
I love this facility Best one I ever have rented
Recommended: Yes
Jason Brandow
Jan 13, 2023
Very nice clean environment, everything is to operate and I love the price
Awesome рџ‘Ќ would recommend it to anyone!
Recommended: Yes
Sandy Plichta
Dec 22, 2022
Nice unit
Very easy clean unit, would definately recommend.
Recommended: Yes
Siri K
Dec 02, 2022
Easy process and affordable
I saw this online and called them up. The help was instant and everything just sorted out in few mins. Prices and offers are great. Move in was also very hassle free
Recommended: Yes
William Swan
Oct 21, 2022
Really good
Really good price and excellent customer service
Recommended: Yes
Michele Andrew
Oct 18, 2022
The process was easy, and people friendly
I needed a unit quick and the person on the phone was extremely helpful and friendly.
Recommended: Yes
John Pittman
Oct 06, 2022
Quick, clean and easy
Very quick and easy to get signed up. Units seem very clean and maintained.
Recommended: Yes
Lynda Soares
Sep 28, 2022
Best facility ever!
Your Storage Facility was easy to rent, n a great place, clean, great price and I know it is safe. The manager was very helpful and you all have great customer reps and service.
Recommended: Yes
ShaRonda Sandidge
Jun 01, 2022
Great overall, no customer service to rate
There was not much customer service due to it being a self storage. The system to get a lock also did not work and there was no one there to assist so that was a bummer, but overall I would highly recommend if you do not need assistance!
Recommended: Yes
Lania Perez
May 23, 2022
Very clean and well managed.
This place is very clean and I love how it’s 24 hour self kiosk.
Recommended: Yes
Demetri Rogers
May 13, 2022
Great new facility.
The facility is new and in a great location
Recommended: Yes
坍
Apr 14, 2022
Review
Easy self check in. Clean facility. Very spacious.
Recommended: Yes
Joel Gardner
Mar 26, 2022
Went fairly well
Kiosk was not working. Had to call to make full reservation.
Recommended: Yes
Tricia Graham
Mar 15, 2022
Very convenient storage facility
I tried to use the kiosk to finish my reservation but it kept messing up so had to call and ended up talking to someone I could barely understand, very frustrating. But, storage unit was clean and new looking.
Recommended: Yes
Trevor Clive
Feb 17, 2022
Clean and convenient. No dramas.100% satisfied
You can your storage space at any time. You just need your gate code. I have a climate-controlled storage space and it was perfectly clean, which you will not find at every storage facility.
They sell locks for $15 from a vending machine in the front room. I went to Walmart to see if I could get a better deal, but those same locks at Walmart also cost $15, so it's a good deal.
Recommended: Yes
