Filesha romanelli
May 09, 2022
Great experience
Easy to reserve, unit was in great shape and cleaned. Love that there is a gate and cameras. Customer service was really helpful as well.
Recommended: Yes
Diana Via
Apr 12, 2022
Great service until you need something or have a questions.
I made three calls and spoke with three different customer service reps. Was told I did not have to pay the last bill that I was getting notice for. I was also told it was noted in my summary notes. I called fourth time and still owed money with a late fee. I cleaned out the next day, and left it in better shape than when I first arrived. Now they have kept my deposit after paying the rent because there was a late fee. What a mess. Customer service reps need to get trained. Was also told they spoke with the owner, if so - very bad customer relations.
Recommended: No
Cynthia
Mar 13, 2022
Roxy has been wonderful to work with! Facility is new and very clean!
Just moved in. Reserving and leasing was smooth. So far so good. I have asked what percent and how often there will be a price increase and am currently waiting for the information. I have rented at several self storage facilities over the past decade and this facility is by far the best!
Recommended: Yes
Anthony Morgan Sr.
Mar 08, 2022
Convenient and easy access.
Convenient and unit is easy to get to. The location is perfect for our needs. The person I talked to was very helpful and knowledgeable. The property is well kept and clean.
Recommended: Yes
Brittany
Jan 01, 2022
Great customer service
We needed to upgrade unit size before we moved in, they madeit very easy and were very helpful!!
Recommended: Yes
Theresa Marchiando
Dec 11, 2021
Very disappointed
They lie to you, I've had 3 different people call me and I told each one of them what I wanted and it had to be changed 3 different times, then I asked if I could pay at the facility and they all said yes, I was coming from Indy, I was about to turn on the street when a different man calls me and informs that I had to do everything on the phone, I wouldn't of mind if they told me the first time, oh and they wouldn't let me off the phone while I was driving, they are very, very unprofessional and really rude.
Good luck
Everyone.
Recommended: No
Michael Edmonson
Nov 28, 2021
Great Experience
I had Great experience with my move as the facility was the cleanest I have ever experienced.
Recommended: Yes
James Sims
Nov 11, 2021
Excellent value.
Cleanliness would have been 5 stars but for the unit not having been swept out. Whether previous renter didn't sweep it or the wind blew debris in, not known.
Recommended: Yes
James
Oct 15, 2021
Good
was quick and easy to use have no problems
Recommended: Yes
Jenni Young
May 18, 2021
Its a very nice clean facility that was easy to use!
Great customer service. Easy to find and use. Great value and price very clean.
Recommended: Yes
Rhonda
May 10, 2019
Brand new facility. Great value
This location boasts brand new units and is conveniently located. Great pricing. Iâm very satisfied.
Recommended: Yes
