Sep 16, 2021
Melanie and Rick are great, Rick showed me facility and Melanie set me up thanks to both!
Aug 01, 2021
Location is easily accessible to I-10 and 60
Very accomodating staff. The while area is clean.
Jul 05, 2021
Staff was very helpful
Julie in Beaumont, Ca was very helpful with answering questions and the paperwork. The whole process took less than 20 minutes.
Jun 17, 2021
Reps was very respectful and helpful
Professional, helpful, and knowledgeable
May 13, 2021
Process was quick and easy
The staff was super friendly, when we arrived the office was closed for lunch but they gave us the paperwork to fill out while we waited for them to return , the process was quick and easy and the staff was wonderful, I would definitely refer people to them......Shonda ð
May 06, 2021
Friendly staff. Relocated here needed asap
Needed storage asap. Friendly staff and moved right in.
Jan 23, 2021
Moving can be a drag; especially if you're getting divorced. These people are kind and helpful. It lessens the stress when you have people who are caring.
Jan 03, 2021
Not what I expected for such a low price , nice place
The brother and sister team where amazing .
Nov 11, 2020
Bad first encounter; better second time
I initially dealt with Julie who had awful customer service. Julie refused to allow my husband and I to move our travel trailer in at 5:32pm because she stated they did not allow move ins after 5:30pm and the business did not pay her overtime. She proceeded to argue with me and wasted 10 minutes of our time when we could have been completing the necessary paperwork to move in. The following day my husband had to take time off of work so we could move our travel trailer in. We worked with Melanie and Rick who had great customer service and helped us in every way they could. They were able to get us into an easier spot to get our trailer in and out of at no additional cost. Rick informed my husband he was at the facility the night before and was prepared to help us get into our spot, but noticed we left and did not know what happened. If I ever have to deal with Julie again we will be looking for another place to store our travel trailer. She was the most unpleasant person to deal with.
Jul 24, 2020
Melanie is great. So helpful and thorough about everything need to know
Great place. A gem. Clean, great service, great price. Would recommend this storage facility to anyone.
Melanie the best.
Jul 08, 2020
I have recommend this storage facility to friends and family
I was very happy with the facilities and the customer service thank you.
Jun 19, 2020
The host was fantastic and knowledgeable
The storage facility was nice and clean
Jun 05, 2020
just moved in and am super happy on how quick they set me up and even gave me other options to try to save me money. Happy so far with their location.
Jun 01, 2020
So easy even during COVID-19!!
I was a patron here several years ago and moved back to the area during a moving transition. I was happy to see Melanie is still here and she knows her stuff! Everything was very easy and convenient. I appreciate people who are kind and value your time. Thank you, as always, for making Yankee Mini Storage a great value and place to store our things! It was also the best value by $70!! :)
May 28, 2020
Love the prices and staff!
Great price and Customer Service. It was easy to reserve online. They have the best prices in the area
Feb 29, 2020
the customer service was amazing!!
Melanie and Rick were amazing to me. they were extremely welcoming. Rick immediately gave me a tour of the storage units. I went in there not knowing a thing about storage size, came out knowing what a 10x10 was "all day every day" as Rick said. :) they provided me with the right equipment to assure they made my move as smooth as possible. I will definitely recommend yankee to anyone looking for storage, not only for the area or for the price, but for the outstanding customer service I experienced. Thank you Melanie and Rick.
Nov 17, 2019
Great to be a customer....
Awesome staff very professional.....
Nov 04, 2019
Friendly staff and very clean!
I knew from the time I walked in the office that I had chosen the right facility. The pricing is affordable, Melanie is super nice and explained everything in detail, and the facility is very clean!
Aug 28, 2019
Great customer service
I now have two units here and the service has been excellent. The property is clean and well maintained. I feel confident and secure with my property here.
Aug 19, 2019
The check in process was simple with our reservation
Great customer service and the check in process was very easy with our reservation
Jul 08, 2019
The manager was super friendly and the move-in was easy. Very accommodating and informative.
May 16, 2019
Easy to use and compare prices
Great customer service. The staff were extremely helpful and made us feel at welcome. Julie and Melanie made a great team.
Apr 22, 2019
Quick and easy
Good overall experience. No hassles Lean unit.
Mar 16, 2019
Great Storage Site
People are very friendly, site is clean and very inviting. Would definitely recommend.
Feb 11, 2019
Great service, hassle free to move in. Great customer service ð. Units are nice and clean. Pricing is excellent value.
Jan 23, 2019
Good prices, friendly service.
The prices are the best around and their service was excellent. I just wish they were open a little later then 9 a few nights a week.
Jan 20, 2019
Great service, price, and convenient!
I have never written a review before but I am compelled to write this one. From the moment I made my online reservation through and until I returned the FREE moving truck, Melanie and the other staff members made my experience simply wonderful. After assigning me a unit which unfortunately, due to it's odd shape was unable to accommodate my storage needs, they upgraded to a larger unit for no additional cost. Oh, did I mention the free use of the 15 foot box truck? The unit was spotless! They have great security there and the entire operation runs like a Swiss watch. If I could give them 10 stars I would!
Oct 09, 2018
Great place at a great price.
I chose this facility mostly for the location, but the price was better for the size I needed than anywhere nearby. The staff was friendly and keep the place very clean. The construction going on down the street, can make it difficult to get in and out easily but they are conveniently located right off the freeway.
Sep 11, 2018
Great customer service. There was no waiting in line. I was treated with courtesy and respect. Auto pay made easy.
Sep 05, 2018
Customer service be was outstanding
They made sure i had what would acomadate my needs. The paperwork was quick and easy with julie. Melanie overseeing it all just pulled everything together. They are a great team. You cant go wrong renting here
Aug 02, 2018
Melanie and Julie were excellent! Got me in and out quickly and the unit wa
Excellent. Great service! Clean
May 23, 2018
Easy registration, great customer service, secure and clean lot, great rates!
Mar 03, 2018
Yankee Storage is the Place to Go!
Overall, it doesnât get better then Yankee Storage, and the drive from Rancho Belago isnât bad at all.
Mar 02, 2018
overall good customer service
Nice little storageãThe location still under constructionï¼last i had a nail in my tireï¼but was lucky to find out when i parked before anything bad happenedã
Jan 08, 2018
Yankee storage is very clean and great customer service. The price is very reasonable
i was looking for a storage to meet my needs, 2 factors were size and price. Yankee storage met those expectations and then some. this storage is clean well maintained. the customer service is great also. you will not be disappointed
Sep 04, 2017
I am especially impressed about how friendly and helpful the employees are at this particular unit. Everything went well.
Aug 19, 2017
Good customer service, nice clean space, nice unit, I was really glad I didn't have to walk down a long hallway to put my stuff in. I do wish I was told about the $12.00 renter insurance on top of rent
Jul 09, 2017
Nice facility but chose this location for convenience to my home and great price.
Jun 21, 2017
Facility is amazing. Friendly staff and best price.
Dec 09, 2016
Thank you for your help finding a storage unit. I am satisfied fully with your services.
Oct 30, 2016
The friendliest staff
A little expensive. The price should be adjusted for the fact it is not climate controlled.
Oct 23, 2016
Looks good enuf for my rv. Clean. Close to freeway. Decent service
Oct 14, 2016
Friendly, helpful and a great price!
Friendly, helpful and a great price!
Sep 06, 2016
Wonderful experience with no hidden fees !
I had the most friendly experience by people that didnt seem miserable at work and gave each person in office one on one attention. I was extremely pleased.
Aug 29, 2016
Great experience getting things stored
Office personnel were real helpful and pleasant. Would definitely recommend this facility to others.
Jul 26, 2016
Great to work with when it comes to communication and making arrangements to move in.
Andrea and Jamey Ayala
Jul 20, 2016
Greear experience super easy friendly staff
Melonie was amazing!! Got everything done quick and had us moving in our storage in no time. She showed us The grounds in the golf cart which my boys loved very accommodating. I would definitely recommend to friends and family! Clean all the way around! When we told her we were moving our furniture in for a short time she made sure she found us the cleanest unit. We were very satisfied!.
Feb 06, 2016
Melanie was great!! She talked toe over the phone and had the paperwork ready when I arrived in person. Moving was painless!!
Dec 25, 2015
Great customer service. Brandi was really helpful and answered all my questions. The pricing is very affordable and they prorated my move in, which I wasn't expecting so that was a good surprise. Although I believe they could use more cameras in the hallways, I still feel like my belonging are secure in this facility.
Dec 23, 2015
Moving made easy!
Great customer service. Brandi was really helpful and thorough when reviewing the policies with me. You can drop off your Uhaul rental truck here at this location which made it easy for me. So no added miles! Although I believe that they should put a few more cameras in the hallways with the indoor units, I still feel like my belongings are secure in this facility. My main concern is that they are still working on a way to accept payments via online. They hope that it will be ready by January 1st. I hope it will be because making payments in person would be very inconvenient.