May 21, 2019
Outgoing people clean storage
Great costumer service good great price and nice and clean and very honest and friendly love keeping my stuff there
May 12, 2019
Itâs clean and stuff are nice there too. Gate hours are great as well. Employees here are super nice! Very helpful!
Aug 17, 2018
Place had great parking
Wonderful staff very helpful
Two great Dollyâs to help move stuff
Aug 16, 2018
So far so good. I will know more once I have used them for a while.
Jul 27, 2018
Great Price And Great Service!
The prices are the best in the city, location is safer than i expected! as well as the customer service! top notch and extremely professional staff.
Jul 25, 2018
Great Price, Great customer service!
They were there on time to open up 8:30 in the morning on a Saturday! quick and prompt check in very professional staff. The price was best in the city feel comfortable with my things being there.
Jul 24, 2018
Convenient safe affordable storage units easy access
Very courteous and accommodating. Made sure to run down all the needed info in a timely manner leaving out nothing. Simplified the process so that i knew exactly what i was paying for what i was getting and when i need to pay next and the procedures that follow no need to ask many questions all was explained.
Apr 03, 2017
Easiest storage had ever gone.
Nice people clean facility. Fair prices, what else needs to be said.
Feb 01, 2017
Glad I found this place!
Clean units, fast and friendly help, and both of the ladies up front were super awesome and easy to work with. It would be great if there were a sectioned off area where you could enter a code to access carts after the office closes (while still discouraging theft) but hey, I understand why they aren't out. I know where I live, lol. Great experience.
May 20, 2016
To sum it all up Simply Storage at the Park Heights location is the best
This is one of the best facilities in Baltimore, not only is the price right but the customer service is on point. Show me how many mrs. Rainey at the Park Heights facility Haier customer service 2 years is all right she makes it easy and understanding you can't ask for anything more she is the best and when I say the best they need to make her CEO of the company I recommend this to all my family and friends. And access to the facility after hours is very safe at this location. If you are moving and you need somewhere to store your belongings, I strongly recommend that you store your your belongings at Simply Storage.
Feb 23, 2016
Fast. Easy. Close
Location is less than a mile from my house. I only need to unit to store books so the location, size and cost are perfect for 6 months.
Feb 21, 2016
was a very experience
Staff very polite and respectful
Feb 02, 2016
Service was excellent timeing was
Nov 08, 2015
convenient and affordable
The day I went to get my storage unit there was only one staff member there. Although she was the only person there she handled everything with patience and grace. Good customer service. Thanks Renie!
Sep 19, 2015
there were no available carts to transfer my items to the second floor. I had to carry and make 53 trip to my storage unit. They said that the carts had to be locked in the office after office hours. I arrived at 5:53 pm and the office closes at 6pm So I was not happy or please. I have a boot on my left foot for a broken bone.
Aug 30, 2015
Excellent price and Secure
The service I received when I moved in was excellent and for the size of the storage areas it's definitely a good bang for your buck
May 12, 2015
it is ok for storage purposes but access to carts are the main issue
The customer service is just fine and friendly but because I came from a storage facility that had more convenience to cart usage for moving your items, more availability of employee assistance on site and convenience to working doors to prevent extra unnecessary walking. I would not recommend this facility but in terms of price it is better for my needs but the price increase was not mentioned in detail until I signed the contract and the purchase of their locks were not mentioned until then either. Which was an extra one time cost but when they mentioned purchasing a lock I just thought I needed to use one of my own if I had one so I didn't need to do that.
Apr 08, 2015
This place is just what I needed! It's spacious and reasonably priced and is kept in excellent condition. Would definitely recommend to a friend.
Apr 02, 2015
Unit Price to DOUBLE after 5 months...
I was told the price of my unit was going to double in price after 5 months at the time of move-in. NOT before when I was on the phone with these people 3 separate times. I would not have moved my things here if I would have known that. Also, not enough carts to move your things up 3 floors...
Feb 12, 2015
People are friendly and efficient. Its cold and dirty. But most of all when I went to move boxes on sunday, there were no portable dollies or moving thngs on wheels because there was noone there. I assume they are afraid that people will steal them. Unfortunately it meant that I had to carry 10 boxes into the facility, put them on the elevator, move them off the elevator and carry them to my unit. At the end of a couple months, I will probably look for one where they trust people more.
Feb 11, 2015
People are lovely, place was ok, but its a great price
The folks who signed me in were lovely. It was the price and the location that made me decide. However, I was a little dismayed that when I went to move some stuff in on a sunday, there were no moveable carts to help. I ended up having to lug 12 boxes into the facility onto the elevator and to my unit. That was dissapointing. Also, the door in the rear didn't lock after my husband and I walked out. We could just pull it and it opened. However, it is only $20. so there is that.
Jan 28, 2015
It was cool...quick...and affordable
Nov 06, 2014
The staff was nice and helpful, although i didn't like the fact i could not use the carts after the office was closed.
Aug 30, 2014
Good units in a convenient location
This location is close to my home and I found it to have a competitive prices compared with other storage places in the area.
Jan 01, 2014
Friendly, hassle free and convenient.
Sep 17, 2013
Polite n quick
Sep 14, 2013
I signed up as the Company Change over and communication of same and fee changes were not communicated to current customers until they showed-up to pay their bill-to find a $25.00 charge added...many people moved-out that day...sure hope communication improve once you settle in. I waited over 2 hours, as the clerks tried to maintain order of the very unhappy mob.