Lamont Christian
Nov 14, 2023
Very helpful and customer friendly.
Easy and simple process from beginning to actually moving in to your unit.
Recommended: Yes
Mahmoud Koroma
Jun 16, 2023
I was given all the necessary assistance whilst I was moving in.
I would recommend this facility to a friend. This storage is clean, tidy and peaceful.
Recommended: Yes
Tarsha Moreno
May 24, 2023
Dirty and filled with dead mice
When I arrive to the storage unit it was locked with a blue tag on the door. I had to find a tool to remove the tag and clean the unit out. The unit was full of someone else's personal things a bare mattress and about three or four dead mice.
Recommended: Yes
Albert Manning
Aug 19, 2022
Convenient
The staff was helpful and unit was clean
Recommended: Yes
SK
Nov 29, 2021
Amazing GM
This is the first time I've had to use a storage facility. Stephan was SUPER friendly and took his time explaining everything.
Recommended: Yes
Valerie Marshall
Nov 28, 2021
It's the cleanliness for me
Prime storage customer service was great. The young lady was very knowledgeable and helpful. My storage is the perfect size for my furniture and they're pretty reasonable in price. Also the location is perfect. I exit 695 and BOOM, I'm right there. Perfect
Recommended: Yes
Tee Monroe
Nov 15, 2021
Thanks good job
Thanks again for your help …..
Recommended: Yes
Margaret Dillard
Nov 01, 2021
Nice facility. Nice people.
The staff was very nice and accommodating. Nice to see supplies in the lobby. Check in took awhile with only one person.
Recommended: Yes
Nancy M
Aug 22, 2021
Review - thumbs up
Staff is friendly and helpful.
Clean
Recommended: Yes
JHC
Aug 03, 2021
Good value
The process was easy and the customer service was on point.
Recommended: Yes
Alicia Eaton
Jul 27, 2021
Very nice place
Nice n clean very big nice staff
Recommended: Yes
Carla
Jul 19, 2021
Great service
Good customer service just wish it was climate control
Recommended: Yes
Justin Ferguson
Jul 19, 2021
Looking for space for storage
Great affordable space. And its was clean.
Recommended: Yes
Kevin
Jul 08, 2021
Fast and friendly service.
Fast and friendly service. I'd recommend to others.
Recommended: Yes
Alyssa & Felicia Malinowski
Jul 02, 2021
awful experience
Awful experience. I was put into a unit with a broken door. I had no choice but to put my stuff in there. I Paid for 24/7 access and code did not work when I went to drop off my stuff. No one even called me to tell me when the lock was fixed when I requested it and I was offered no money off.
Recommended: No
Shawn Sands
Jul 01, 2021
Not bad for the price, however, could use more sanitary methods..
Should be more informative concerning insurance options..
Recommended: Yes
Ijeoma Davis
Jun 28, 2021
Not exactly the correct measurements but it's a nice facility.
Moved into a 4ft x 4ft unit. Wanted to put an item that I'd 44 inches (3ft 8inches) wide into it and the unit is 2 inches too small. Essentially not 4x4 buy rather 3.5ft x 3.5ft.
Recommended: Yes
Salem Tesfay
Jun 27, 2021
Decent unit would come back
Unit was a good size, I enjoy the independency I get.
Recommended: Yes
Linette Crawford Wallace
Jun 21, 2021
Ok a nice place
My neice was looking for me and the front desk went out of her way to find us.
Recommended: Yes
Andrew Malcolm
May 20, 2021
Great facility great price
It's a nice facility, very secure and the prices are excellent. The receptionists are always nice and keep you informed of whatever changes come up.
Recommended: Yes
Michael T. Delvison Sr.
May 20, 2021
Good storage practices.
They do exhibit good storage methods and practices.
Recommended: Yes
Derrell S Hudgins
Apr 20, 2021
Great place with good security.
The customer service patient, very helpful, is very common and helping us find the next storage.
Recommended: Yes
MarkDunnigan
Mar 10, 2021
Space is not what was advertised
The overall measurements are not what it is supposed to be they are off by more than a foot and should be discounted
Recommended: No
Tony Raymond
Mar 06, 2021
I paid for a year, but was charged for upcoming fees. Very unfair.
I paid for a year, but was charged for upcoming fees. Very unfair.
Recommended: No
John Cheadle
Mar 06, 2021
Great place for my storage needs
It took a bit of hunting to locate this facility as it is behind a shopping strip and the only access is a side road next to a stop-light controlled intersection. However, once there, all gets good. The facility is dated, but quite clean and seems to be very secure. The price is very competitive. Personnel are always friendly and helpful. The only thing that keeps it from being a full five-star for me is the office hours. They open at 10:00a.m; I'd rather they opened at 8:00a.m.
Recommended: Yes
HB
Mar 05, 2021
Nice Storage Company
Prime Storage is clean, reasonbly priced and have great customer service!
Recommended: Yes
George Kemp
Mar 04, 2021
New paint and paving improvements made it nicer.
Improvements are good. Prices are too high, just to store items.
Recommended: Yes
Steve
Mar 04, 2021
Storage unit
I have been renting here for years. Every year the price keeps going up. It’s starting to out price the worth.
Recommended: No
MarkDunnigan
Mar 04, 2021
Wasn’t what I was told that I was paying for
My 10x20 and 6x10? Is smaller than rented space specs
By more than a foot
Plus secured fence has been broken and left unsecured 90% of the time since I been renting the space and should get a discount
Recommended: Yes
Antonio Whitehead
Mar 04, 2021
The customer service are great
I love the customer service. Great location I like that there are cameras everywhere
Recommended: Yes
Sharon S.
Mar 04, 2021
I have been here for awhile. Its a safe and clean storage facility
I love this place. It's safe, it's clean and I'm able to reach staff if necessary..
Recommended: Yes
Robert Smith
Mar 04, 2021
Awful
Way overpriced. Way overpriced. Poor customer service. Way overpriced
Recommended: No
don
Mar 04, 2021
great workers
knowlegable workers what else can you ask for
Recommended: Yes
fsb
Mar 04, 2021
good, secure storage with attentive staff!
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaa
Recommended: Yes
ZB
Mar 04, 2021
Good price, but every thing else is not.
I was assign a unit that leaks. The leaks damaged some of my property. I called to complain and request another unit and was promised a call back. However, no one called back and it's been 3 weeks. Also, the security gate has not functioned for at least 3 weeks and anyone can walk in.
Recommended: No
Charles A. Pleasant
Mar 04, 2021
I really enjoyed the service thank you.
Beautiful just beautiful service!
Recommended: Yes
Kimberley
Nov 05, 2019
Great Service
Wonderful service. The girl in the office was very helpful and knowledgeable. Very fast service.
Recommended: Yes
Brandon
Aug 01, 2019
Opinion.
Could be a lot more clean but the price was good
Recommended: Yes
Tom
Apr 04, 2019
excellant service
Rayza and Nicole are wonderful people to do business with. Patient courteous,
and friendly. Can't ask for more than that
Recommended: Yes
Stovall
Mar 21, 2019
Best Smoothest Service Transition Ever!
I will recommend your services to everyone who needs it, as well as corporate structure level operations! The Best!
Recommended: Yes
