Anissa
Feb 09, 2021
Very helpful near and organized facility
I came into the office to purchase a unit unfortunately the storage didn’t have the size I was looking for so montrelle was so sweet to refer me to another public storage iam very satisfied 🥳
Recommended: Yes
Julia Pizarro
Jan 06, 2021
Excellent service
Excellent service, the lady Amanda was very professional!
The price not sure! I'm happy anyway .
Recommended: Yes
Antonio Bellissimo
Jul 20, 2020
The experience with the last meeting at...
The experience with the last meeting at your location in Hallandale/Aventura was super professional and full of kindness. It happened with the front desk Miss who was really special.
Recommended: Yes
Szabina Tallarom
Jun 16, 2020
Great customer service
Great customer service, clean environment. Highly recommended.
Recommended: Yes
Lynda Boynton
Dec 11, 2019
Bait and switch. The storage locker (3x3) was advertised...
The storage locker (3x3) was advertised online for $37.00/ month, and first month $1.00. After inquiring and making a reservation I was told it would be $60 to move in and I asked for the monthly payment. I was told- they could NOT quote me the monthly cost over the phone.
I moved in due to needing a locker asap.
When I got there, I was told the monthly price and I was not real pleased. It was certainly more than I was willing to allocate per month.
Plenty roomy for my needs, but after sorting and stacking, of course I needed bathroom facilities. The bathroom was absolutely filthy and their was no soap or paper towels.
Glad I moved out before my 2nd payment was due.
Recommended: No
Eugene
Dec 10, 2019
Amanda was excellent
Amanda was excellent. She took her time to show me to the rental unit and also when she discussed the entry and exit procedures.
Recommended: Yes
Harvey Michelson
May 15, 2018
The employees that I came in contact...
The employees that I came in contact with were both friendly and quite helpful. The facility was clean and well maintained. Security was up to snuff as well. Easy Peezy, what more can you ask for.
Recommended: Yes
oG sMoKe
Sep 06, 2017
I recently rented a storage space from this public storage and the manager Latoya went out of her way, took her time to make sure I was satisfied with what I was renting. I have rented space from many storage facicilties and this one was by far the best I have ever been treated. GREAT WORK LATOYA AND THANK YOU FOR ALL YOUR HELP!!
Recommended: Yes
Gerald Bennett
Sep 04, 2017
I came in to get prices on different sizes units and the property showed me every sizes units and gave me the prices. The property manager Toya showed excellent customer service and was very patient. I'm giving her 5 extra stars??????????
Recommended: Yes
Ismail Kiliç
Sep 02, 2017
We have found everything we need, all set within minutes. Great service from lady La Toya
Recommended: Yes
HUSEYIN TINAL
Sep 02, 2017
Very help full lady "La Toya" doing excellent job
Recommended: Yes
Capeco Alvarez
Jul 20, 2017
Latoyia is awesome! My check in process was very simple, quick and easy from the moment I got to the property!! Thanks again
Recommended: Yes
Alona Sherman
Aug 11, 2015
Great
Representative was charming and very accomodating?
Recommended: Yes
Robin Gutstein
Feb 17, 2015
Service, Alicia, & Horatio all fabulous!
Horatio & Alicia work very hard & work very hard to serve their customers!!!
Recommended: Yes
Diego Montenegro
Jun 03, 2014
simple yet excellent
I had a great experience,from beginning to end,and I would like thank the whole staff but specially Alicia,very professional,attentive and exceptional service,keep the good work,is a small facility but the service is impeccably great
Recommended: Yes
Karolyn Jenkins
Feb 26, 2014
safe, clean, environmentally great, and professional and caring employee service
I rented several years ago, found the location convenience, the staff was very helpful, and made sure I understood the size I needed, did not try to oversell to reach a higher price, that I appreciated. After some misunderstanding about the first months discount and rental rate, the young lady who I spoke with explained everything in a polite and very professional manner. She seemd to care that I was totally satified, and I could tell that she sensed the frustation I was feeling in trying to secure a unit, because I was working against a deadline to store my furniture. I appreciated very much the fact that the clerk was very sensitive to my concerns. Overall, I would rate my experience as very good. I would certainly recommend this particular company and the courtesy of their staff.
Recommended: Yes
