Public Storage - Austin - 4202 Santiago Street, Austin | Low Rates - Available Now

Public Storage - Austin - 4202 Santiago Street

4202 Santiago Street
Austin, TX 78745
29 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$74.00 - $187.00
Available Units: Show All
5' x 10' Unit

Swing door, Floor 1, Interior

50% off 1st Month


per month
No CC Required
7' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent


per month
No CC Required
10' x 10' Unit

Climate controlled, Swing door, Floor 1, Interior

50% off 1st Month


per month
No CC Required
12' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month


per month
No CC Required
Tucked away in the southwest corner of Interstate 35 and Ben White Boulevard is this East Congress Public Storage, with self storage options to tackle nearly any size load.
Five miles south of downtown and easily accessible from Highway 290 or Highway 71, a 5x5 storage unit can be a great place for folks commuting from the south side of town who need somewhere to hold small business or personal items.
A 10x15 storage unit can easily fit a couch, end table and armchair when it's time to revamp the living room furniture in a home near South Manchaca, while a 10x30 storage unit can hold everything inside a five-bedroom home near Franklin Park during a planned project or when an unexpected situation arises.
Indoor storage units, outdoor storage units and climate controlled storage units come in a handful of different sizes, providing multiple storage rental options. The property manager lives at the facility for additional peace of mind and the rental office sells various packing supplies, including moving boxes, rope, tape and packing peanuts.
The property is open 7 days a week and entry to the storage area features keypad-code access for customer convenience.
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
4.5 out of 5 stars - based on 29 reviews
Customer Reviews
Oneta Jun 29, 2020

Received a decent price for size

I just recieved this storage but so far so good

Recommended: Yes

Katie May 31, 2020

Quick and courteous service at a fair price!

Painless process to get a unit, quick and courteous service, easy to navigate, and a great price. Couldnt ask for more!

Recommended: Yes

Telemak May 13, 2020

Would recommend

Great value and easy on boarding!

Recommended: Yes

Lillian Apr 28, 2020

Easy and convenient!

Super easy move in, and great customer service!

Recommended: Yes

Sahara Apr 22, 2020

Easy move-in, pricey add-ons

Move in was very easy. I recommend buying boxes and locks elsewhere, as those items are twice as expensive here as they are at U-Haul. You will also be required to pay an additional $15/mo to insure your items, so factor that in.

Recommended: Yes

Diana Apr 01, 2020

Super friendly!

Property manager was friendly and very helpful.

Recommended: Yes

Sarah Mar 27, 2020

Cristina provides top notch customer service.

Cristina went out of her way to provide excellent customer service and she keeps the place spotless.

Recommended: Yes

Timothy Mar 27, 2020

Great Location

This a Good Storage Place. I feel my things are safe and the Units are well monitored as well the location is good and not too busy. Very accessible.

Recommended: Yes

Megan Mar 22, 2020

Great experience

Cristina was so great at getting me set up in my unit. Quick and easy.

Recommended: Yes

rory Jan 25, 2020

Best rate for downtown Austin

This storage facility is in a prime location. Safe, secure, easy access, and the best rate in the downtown area.

Recommended: Yes

Nereida Dec 09, 2019

Great Place 👍🏼👍🏼

Great experience! Great manager and the property looked SO CLEAN!! I would definitely come here and recommend everyone!

Recommended: Yes

Elena Galdeano Jul 08, 2019

Super friendly staff

Super friendly staff, we worked with Luanne who was awesome! Great prices and clean facilities!

Recommended: Yes

Rebecca Elliff Mar 26, 2019

Amy is amazing !

Amy is amazing !! Made my experience with public storage smooth without hitch. She is a very knowledgeable associate and makes you immediately feel comfortable with questions and the property. public storage offers their prices great locations and I very much recommended this storage facility to anyone. I only have one glitch and it is not at the very top of my importance list but I do wish that I can access my items later at night because I do work late afternoons and have trouble accessing my things sometimes due to the 9 p.m. closing

Recommended: Yes

Patricia Martin Feb 12, 2019

My experience was great renting my...

My experience was great renting my unit. She was very nice, everything was set and ready to go. I had no problems renting my unit and since renting I've dealt with the property for other things and they were extremely helpful then too

Recommended: Yes

Carlos Rivera Jan 03, 2019

Price a little high.

Price a little high.

Recommended: Yes

Donna Pruiett Oct 17, 2018

Thank you Tamra for fixing the flooding...

Thank you Tamra for fixing the flooding issue near my unit! I think you were already working on it but, glad you responded to my concerns. I just went by there and all of the water is gone!

Recommended: Yes

Ross Palmer Feb 26, 2018

Great Facility, be sure to show up prepared.

Friendly staff, nice looking facility, very well maintained. Worth noting that you are required to insure your unit, so if you have off-site storage insurance coverage with your renters insurance, be sure to bring a copy of your policy, otherwise they will make you buy their insurance ($11/mo is the lowest rate they offer). Also worth noting is that you have to have a cylinder lock to rent a unit. They charge $19.99 for a lock that you can buy across the road at Cothron's for half the cost. Aside from these sneaky ploys to add to their bottom line, the rest of my experience went smoothly.

Recommended: Yes

Joel Lamar Jul 17, 2017

They were very helpful to finding me ...

They were very helpful to finding me the cheapest rate and a near by location

Recommended: Yes

Corina Gomez Jun 30, 2017

Tamra made it possible for me to move my things into this Public Storage facility the same day that I brought them in a UHaul. I was originally going to go with the smallest, cheapest storage unit but my Dad wanted the ease of a drive-up and I needed a bit more space. Tamra helped me and my Dad find a drive-up unit that fit our needs and was even offered at a special rate. I was extremely grateful for her help that day. She was courteous, efficient, and had a great temperament. I would definitely recommend this storage facility.

Recommended: Yes

korey Hughes Jun 28, 2017

Customer service with Tamra was amazing move in was quick with no hassle upon move out. Would highly recommend this location to friends and family!

Recommended: Yes

Ileana Nina May 31, 2017

Great service! Tamra really helped out finding the right storage unit. I would definitely rent here again.

Recommended: Yes

lani niess May 31, 2017

Tamara is great and always makes me feel good about doing business with PS

Recommended: Yes

Gweshaughn Richards May 03, 2017

My experience was very good

My experience was very good. No complaints. Lady at the front desk was very helpful

Recommended: Yes

J M Apr 04, 2017

Anytime you need any help with anything a helping hand is always there. I love the girls they are the sweetest I wouldn't take my business elsewhere. On the other hand The phone reps who we called for pricing well let's just say the guy can work on his rude and impatient customer service. I highly recommend skip the middle man visit the office on Santiago St. and you'll be in and out in a jiffy with a smile on your face.

Recommended: Yes

Austinite Jan 04, 2017


Good customer service and good facility. Only complaint is that the door lock of my building where my storage is, is broken. So anyone who gets in the gate can get into the building.

Recommended: Yes

Rebecca Elliff Oct 13, 2016


Great customer service and competitive pricing.

Recommended: Yes

Sara May 11, 2016

I will never go anywhere for my storage needs. Best customer service, hours and locations. Thank you for letting me be a custome

Don't go anywhere else!!!!

Recommended: Yes

Sheila Dunn Feb 14, 2016

Excellent Customer Service

From the moment I walked in, I felt comfortable and greeted promptly. All questions were answered honestly and immediately.

Recommended: Yes

Shawn Millin May 12, 2014

Quick and thorough check in process

Stephanie provided me with a pleasant greeting to the office. She also quickly processed my information and got me the unit i needed. There was also a small tour to the storage unit. She thoroughly explained the gate and code system. Tall ceilings of the unit make stacking quite easy.

Recommended: Yes