Mario D Marshall
Jan 04, 2022
Awesome location!
Very quick process and the location rep was thoughtful and nice before and after I checked in!
Recommended: Yes
Yvonne
Jun 02, 2020
I was impressed by my experience at two...
I was impressed by my experience at two different Public Storage locations recently. Staff at both were very helpful and friendly. The first place didn't have exactly the unit I wanted so they helped me find another available unit nearby within my budget. The second location was exactly what i was looking for and the signup process was a breeze. I don't think I'll need storage much in my future, but if I do, I will definitely return to Public Storage. Great experiences at both locations! A for customer service!!
Recommended: Yes
Patrick Knapp
Apr 03, 2020
Professional and kind service.
Professional and kind service.
Recommended: Yes
Dovlet Kazakov
Mar 02, 2020
Perfect storage - location, customer service, pricing
Perfect storage - location, customer service, pricing
Recommended: Yes
Karen Rankin
Oct 02, 2019
Staff is awesome!
The staff was very patient with me as our move-in date changed a few times. When I arrived, Anne showed me the unit and explained in detail everything I needed to know. This facility is very clean and the offices are tidy. They take pride and ownership and it shows!
Recommended: Yes
Antoinette
Jul 30, 2019
Friendly Staff & Quick Digitized Process!
I enjoyed my experience at Public Storage. I hadn't had a storage unit for years, and remember it as been pretty seedy to say the least. This experience was great. They walked me through the process which no longer requires signing physical papers, and showed me my unit. They also looked for the best entrance to help me reach it quickly/less walking which was a plus. You could tell they were having a grand time and enjoyed what they did. Thanks!
Recommended: Yes
Ralph From Plano
Jul 01, 2019
Excellent experience working with Anne...
Excellent experience working with Anne at the front desk. The on site dolly made it easy to move my possessions to the second floor via the elevator. I have an SUV and the dolly enabled a single trip from the SUV to the storage unit on each of my auto trips to the storage unit
Recommended: Yes
Suzannah Taggart
May 29, 2019
My key got stuck in my lock
My key got stuck in my lock. They replaced my lock had my new keys the next day! Thank you!
Recommended: Yes
Kyle B
Feb 26, 2019
Anne was fantastsic
Anne was fantastsic! Great facility and very easy process!
Recommended: Yes
剎
Feb 13, 2019
Clean
Clean, secure, easy access!
Recommended: Yes
Claudia Vargas
Dec 05, 2018
Jake made the process easy and quick
Jake made the process easy and quick. He was helpful to determine the right size for me
Recommended: Yes
Matthew Schachle
Jul 25, 2018
Great.experience!
Easy process, great facility, friendly managementn
Recommended: Yes
Rosalee Andrada
Jul 10, 2017
Employees are so friendly & smiling
Employees are so friendly & smiling
Recommended: Yes
Jennifer Thurman
Jul 07, 2017
It's safe and secure but I'd gladly pay an extra 20 bucks for one not to be able to go put my stuff in storage I've been carrying it in my car for two weeks and I cannot seem to get here before 9:03 PM! I am all for security I love the security the goodness gracious some of us are on an opposite schedule there should be some kind of option to where I can utilize the space that I'm paying for already know that once I put it in storage I'm not going to see it for a long time because I'm not ever going to be able to get back in but goodness gracious come on
Recommended: Yes
Missy Sterns
Jul 03, 2017
clean friendly and quick
clean friendly and quick. made everything easy
Recommended: Yes
Curran Elmore
May 24, 2017
Anne was amazing
Anne was amazing . THANK YOu!!!!!!
Recommended: Yes
jadroe
Apr 28, 2017
I had a very pleasant experience this morning: my appointment was at 10am, but I got there early, and it was no problem. Anne showed me my reserved space, told me about all the paperwork and what I needed to know, and I was able to use my lock from a previous time I had rented from Public Storage.
If there would be a "Recommend this location" check box, then it would have 5 checks in it.
The location is good too: next to working in the area, there are numerous useful stores close by, as well as the Domain.
Recommended: Yes
Jay Downs
Apr 10, 2017
This Public Storage has a low theft rate, decent prices on units and the best on site manager you could hope for. Anne is down to business. At the same time she is understanding and works hard to make sure you get what you need from a storage unit service without a bunch of run around crap. Need a safe place to store your things? Look no further.
Recommended: Yes
Robert Rister
Mar 30, 2017
Of all the storage places I've ever used, this is by far the cleanest and most secure. Add to that, the property manager Anne is extremely helpful and considerate--and you couldn't beat the rate I got on a 5 x 10 unit in Austin. Highly recommended!
Recommended: Yes
Cynthia Coffman
Sep 20, 2016
Great service
Reservation was simplistic and Anne was a terrific help. Easy sign in and off we went to get my unit.
Recommended: Yes
Josue Bengoa
Jul 26, 2016
Great Service
I am very pleased in choosing public storage to store my property. Ericka was very helpful.
Recommended: Yes
EK
Jun 07, 2016
Easiest storage solution, EVER!
Easy and great area to store!
Recommended: Yes
Mallory Mckenney
Feb 23, 2016
Great facility, conveniently located.
I like the facility, super convenient and great staff. Anne was very knowledgeable and a great help.
Recommended: Yes
Margie Khek
Dec 01, 2015
Good Locationl, Great Service
Service was great, Anne was very helpful. Was in and out, got what I needed and was done in no time.
Recommended: Yes
Susan Larson
Oct 06, 2015
Public Storage on MoPac
Amy was great! We needed a unit fast and she got us setup over the phone and we were there within the hour to move our things in. She had our paperwork started and we were in and out quickly.
Recommended: Yes
George Shields
Sep 16, 2014
Clean, well lighted, nice folks to deal with.......NEED MORE CARTS
Clean, well lighted, nice folks to deal with.......for a place of this size it really NEEDS MORE CARTS or have a return area.
Recommended: Yes
John Andrus
Jun 04, 2014
Fast,easy entry. Manager on property ( walked the entire way ) To the end & made sure I was comfortable with policys.
Do like the fact you have drive up gate entry. Low stress ... Who likes to move? Anyway, entrance into my unit unloading took the edge off.
Recommended: Yes
