Life Storage - Austin - South Congress Avenue, Austin | Low Rates - Available Now

Life Storage - Austin - South Congress Avenue

4515 South Congress Avenue
Austin, TX 78745
45 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$45.00 - $130.00
Available Units: Show All
5' x 5' Unit

Swing door, Floor 1, Interior

Half Off One Month!
$53.00

$45.00

per month
No CC Required
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5' x 5' Unit

Roll up door, Floor 1, Drive up, Outdoor access

First Month Free!
$57.00

$48.00

per month
No CC Required
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5' x 10' Unit

Swing door, Floor 1, Interior

First Month Free!
$80.00

$68.00

per month
No CC Required
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10' x 10' Unit

Swing door, Floor 1, Interior

Half Off One Month!
$116.00

$100.00

per month
No CC Required
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10' x 10' Unit

Swing door, Floor 1, Drive up, Outdoor access

$123.00

$106.00

per month
No CC Required
Continue
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Half Off One Month!
$151.00

$130.00

per month
No CC Required
Continue
About
Life Storage offers a wide selection of storage units with a choice of both traditional and premium storage environments.
Features
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
4 out of 5 stars - based on 45 reviews
Customer Reviews
Dorian May 14, 2019

Done in min

Done in min and also offer a truck if needed

Recommended: Yes

Sandra Coleman May 12, 2019

Todd was very helpful

Everything went smoothly during a very hectic time.

Recommended: Yes

Sandra May 12, 2019

Todd was very helpful

Everything went smoothly during a hectic time.

Recommended: Yes

Catarina May 07, 2019

Best storage company ever

Great customer service , great prices !!! Great facility

Recommended: Yes

Megan May 07, 2019

Quick and Easy

Move in was very easy and the process was sped up with the rapid online check-in. The facility is kept very well and it is easy to access.

Recommended: Yes

Matthew Apr 21, 2019

Todd was super nice and professional

Professional and friendly. Would recommend to friends and family.

Recommended: Yes

Richard Mar 30, 2019

Great staff - Great location

Helpful and courteous staff. Brandi answered all my questions and got me moved in in short order.

Recommended: Yes

Issac Dec 31, 2018

the insurance requirements are ridiculous

the insurance requirements are ridiculous. They ask not only for renters insurance, but that it expressely show the storage units address.

Recommended: Yes

Krista May 21, 2018

Great location and excellent customer service!

Todd was very helpful, professional, and efficient. I asked to compare units when I arrived and he helped me pick the best size for my belongings. I was in and out in 20 minutes and had all my questions answered. I got a month free which is very helpful when moving!

Recommended: Yes

michelle Mar 02, 2018

Every thing came out great with perfect timing

Awesome service very good customer service pricing and help was amazing definitely will recommend this storage place to others

Recommended: Yes

jasmine Nov 06, 2017

Exceptional Care, Quality, Service!

The service with Tod at this South Congress location was exceptional just like Gus on W Mary LifeStorage location. I will continue to use LifeStorage for my Storage needs in the future. I always feel safe choosing them compared to other competitors, plus the phenomenal customer service and easy paperwork process! I can rest assured knowing my valued items are with LifeStorage!

Recommended: Yes

Pearl Apr 02, 2017

Easy checkin process, friendly customer service

I was able to move into my space within 10 minutes of arriving at the facilities. I find the pricing to be upfront and fair. Prompt and friendly service.

Recommended: Yes

James Mar 23, 2017

Convenient

Pretty good pricing with good specials. Front gate is open a lot though.

Recommended: Yes

Kelsey Mar 19, 2017

Great customer service, storage unit is a little old

Overall, great experience. The customer service is unbeatable. I had to switch units because the latch was broken on the first. The second unit has a bit of a janky door but it was super clean. Price is great, there is an admin fee and required insurance which will increase the monthly price. Admin fee was $25, lowest insurance was $10 a month. Really not that bad. I would definitely rent here again!

Recommended: Yes

Carol Mar 10, 2017

best place I have ever found for storage.

Conveient hours Friendly people

Recommended: Yes

Evan Mar 01, 2017

helpful staff

I was impressed that the office was open for a short time on Sunday

Recommended: Yes

Darel Feb 09, 2017

A nice price for the location.

I was delayed for three days due to the movers cancelling but they held my reservation and expedited my move-in.

Recommended: No

Walt Jan 16, 2017

Great location - easy to deal with

Rented from them on our last move and the same guy is managing. Pleasant experiences both time.

Recommended: Yes

Dana Oct 13, 2016

Good but slow checking in

Good but was slow getting checked in and took way too much time but otherwise good deals, clean, and easy to switch sizes if needed

Recommended: Yes

Lindsey Wilhelm Aug 01, 2016

Great service and easily accessible!

Everything was great! The front desk attendant was very helpful and the space was exactly as I expected. Thank you!

Recommended: Yes

Donald Jul 28, 2016

Convenient and easy access.

Convenient and easy access no-frills storage facility. Wish I had known that there is no lighting, but I can deal with that short coming.

Recommended: Yes

Natalie Jun 29, 2016

Great customer service

Affordable. Good location. Great customer service.

Recommended: Yes

Stephen Apr 13, 2016

Friendly staff, clean unit, and economical

Geoff and Todd have been great. They were super helpful with my comicated move in. I had a POD delivered and they made sure every step was taken care of. Great communication, and email follow up was an unexpected surprise.

Recommended: Yes

James Mar 04, 2016

ok but not optimal

they hit you with a lot of fees that you don't know about until you are renting the unit. They pretty much force you to buy their lock. They charge you a monthly insurance fee to insure you belongings whether you have anything of value in the unit or not. They have a administration fee that is almost as high as the rent itself so it is like you are paying 2 months rent the first month. The door doesn't really close at the bottom of the unit so everything I store inside is going to always be dirty. I would just recommend looking around because once you have paid all the rent and fees and bought their special lock it doesn't make since to leave because you are already in for so much money.

Recommended: Yes

Jen Mar 02, 2016

Quick, Easy, Painless

The staff were easy to work with and I was in and out with my unit and key in 20 minutes.

Recommended: Yes

Chris Dec 06, 2015

Convenient location of S Congress with easy access to storage units

Getting set up was super painless and the staff is incredibly friendly and accomodating. Only possible issue I could see was getting a larger moving truck into the complex given the angle of the gate. That said, I had no issues with my move in.

Recommended: Yes

Domonique Oct 30, 2015

Wish I would have visited before purchasing.

Dangerous roads throughout the storage complex that are ill-equipped to allow for efficiency-sized moving trucks, let alone full-sized ones. Roads become ramps in many areas, and when driving a rental truck that requires extra revving, plus the fact that storage complexes (due to their purpose) receive heavy moving/rental truck traffic, there are bound to be multiple trucks trying to navigate at the same time. These factors equal a recipe for disaster. Once visited, I understood why their price tag was less than local competition.

Recommended: Yes

Andrew Oct 29, 2015

Fantastic customer service

Fantastic customer service. Easy check in process and very thorough.

Recommended: Yes

rhianna Oct 11, 2015

The Guy Was really Nice. The door was tiny

Overal this place was pretty nice

Recommended: No

Michael Delgado Oct 05, 2015

good service

The service was prompt and friendly.

Recommended: Yes

Tami Sep 11, 2015

The manager on duty was very nice and helpful.

Recommended: Yes

Lily Sep 01, 2015

Awesome service for a great price!

I would definitely recommend this place! Super friendly and reliable service, not to mention unbeatable pricing!

Recommended: Yes

Benjamin Jul 26, 2015

no lights

The facility is fine with one notable exception. The gates open until 11:00 pm which is great but the problem is that there are no lights. If you want to access your unit after dark. You better bring a flashlight

Recommended: Yes

Thelma Jul 04, 2015

Good location

This place was good. Good location, easy to get in and out of

Recommended: Yes

George Feb 10, 2015

The unit was dirty when I moved in, and the property isn't very well lit, or actually at all, after 6pm. But pricing is fair and Lisa was very pleasant, had a great attitude and made the paperwork an easy process.

Recommended: Yes

Skyla Jul 23, 2014

Recommended: Yes

Sharon Canipe Jun 06, 2014

I feel that they are at least a 4 star facility.

My experience was fairly good. There was a mix-up on the time of when I was to do paperwork, but the facility provided a discount as they were not available at the arranged time. Staff was courteous and the facility is secure. I have used them before and had no problems. Their rates are comparable to others in the area.

Recommended: Yes

Assem Kassymova Jun 03, 2014

The insurance fee was not mentioned in the ad and is mandatory, so it bumped up the monthly rate significantly.

Recommended: Yes

Javier Feb 19, 2013

My only disappointment was that I wasn't told of admin fees when I booked on the phone even though I asked.

Recommended: Yes

Jackie Young Feb 05, 2013

My experience at Storage KIng was in all ways very positive!

Tthe office staff was helpful and friendly and the facility was clean.

Recommended: Yes

Josue Oct 02, 2012

My experience was good, staff was very friendly and the storage unit was affordable.

Recommended: Yes

Elena R May 11, 2012

I found this place through www.sparefoot.com and got a great rate AND great customer service! Todd was courteous, prompt, and thorough in completing the transaction and making sure the code worked and that I had access to my unit.

Recommended: Yes

Renter May 08, 2012

coupons not honored

Same as patty they have the coupons for 1 month free, but do not honor them :/

Recommended: No

Patty Apr 09, 2012

Spare Foot Mixup

We were pleased to get 1/2 off the first two months, but when we went to the storage unit, we were told that they did not offer that any more and could not get Spare Foot to take it off their website. Please check on this before you go there. It seems to be a problem; however they did reluctantly let us have the discount.

Recommended: Yes

Brandy C May 10, 2011

Great customer service

I recieved great customer service from Storage Kings. The lady at the front desk was very friendly, and helpful.

Recommended: Yes