Jan 31, 2019
Fast and friendly service
Employee that helped us was very personable and explained everything up front. Very happy with decision to use Cube Smart
Jan 07, 2019
Wonderful first impression
I moved in a day late and forgot to call ahead and it was no problem at all!! They still had my unit saved and ready for me. The staff made sure I knew where the unit was and the layout of everything so I wasnât confused. Good hours for access to the unit as well. Very good first impression for moving in.
Aug 17, 2017
The facility was clean and secure and the customer service was great!
Jul 10, 2017
Great customer service
Patient and ready to help work through delays
Jul 06, 2017
Great facility and customer service
SpareFoot made finding this faculty easy. And the staff at CubeSmart made finalizing the deal painless.
Jul 03, 2017
This company is super clean, secure, and the staff is very professional and considerate.
Feb 06, 2017
Awesome service, both Jared and Trevor were helpful and very knowledgeable! I got exactly what I needed and was pleased to find that they had dollies and carts to help us unload and get our stuff up to the third floor where our storage roomwas located.
Nov 01, 2016
Not the best and slow but with a deal for discount I would recommend.
Slow service, front desk not quite on the ball, seemed to be lots of extra fees added without asking.
Oct 13, 2016
Is there anybody in there?
Dropped by twice today to get signed up and access my new unit. Both times, no one was at the office, the doors were locked and the lights off. Called their number, only got a recording saying that they were out or it was after hours. Sorry CubeSmart, but you lost my business.
Aug 26, 2016
Easy to use.
Clean facility easy access to the unit and plenty of driving space for a truck and trailer.
Aug 07, 2016
Very clean. Good to know that my belongings will be safely stored.
Mar 10, 2016
Very nice personnel & quick process. Like that it is month-to-month.
Mar 09, 2016
Hannah was fantastic
Great facility, terrific customer service.
Mar 06, 2016
Hannah was amazing, so prepared and helpful. Facility and unit were both clean and secure.
Mar 04, 2016
Jan 08, 2016
Easy, Quick lease process. Hanna is great
Easy, Quick lease process. Hanna is great
Dec 17, 2015
Oct 10, 2015
Mandatory Over-priced Insurance
They require you to purchase additional insurance through them for your unit, and they only tell you about it as you're filling out the paperwork. Pretty sneaky if you ask me.
The total monthly cost listed on sparefoot should be your total cost, without having to uncover bogus add-on charges at the last minute. Why would I want to buy extra insurance @ $12.00 per month for some misc furniture??? That's $144.00 per year that you will pay extra without being informed prior.
Jul 23, 2015
CubeSmart made it so simple
I was out of town and needed to get storage space quickly. Cubesmart made it so easy to rent space and was so helpful in the process. Thanks to the team @ Ranch Road in Austin TX!
Apr 18, 2015
Clean facility; rigid front staff
It's a clean facility. Easily accessible from RM620. Front staff very rigid. I wasn't informed at time of booking that I will need a copy of my renter's insurance. I gave them my policy number but he won't accept it. Wanted to charge me an extra $12 for insurance although I already had one.
Mar 13, 2015
So far it's been great, just moved my things into storage and only the weather was a problem. The people working on site are lovely.
Jan 22, 2015
Move in was fast and easy. The access is great. Overall I am very Happy
Oct 02, 2014
Was in and out within minutes. Very happy
Jul 22, 2014
Jun 28, 2014
We had great customer service and it was a smooth process throughout.
May 13, 2014
Nice and clean
The facility is clean and has very accessible hours. I was not able to get the student discount on top of the online discount like I thought I would, but that was fine. The surprise insurance monthly fee was not the best surprise of the day, but it is manageable. I would have appreciated knowing about it before I signed the papers though. The carts have always been available but are hard to manage as they constantly roll down the roads away from you and it is hard to get them over the large lips of the entry ways into the buildings.
The people were really nice and helpful and it has been an overall enjoyable experience.
Mar 04, 2014
As you might expect
I found the experience to be close to what you would expect with just one issue. The sparefoot pricing does not reflect the required insurance that you must purchase from the facility or provide proof of insurance coverage.
Dec 03, 2013
The gentlemen was very nice and informative.
Dec 02, 2013
Sep 04, 2013
Jul 02, 2013
Jun 13, 2013
Clea facility a facility and very friendly staff.
Aug 14, 2012
From walking into the door to actually storing my items was first rate excellent service