Jan 14, 2021
Good customer service.
Good customer service and priced right.
Mar 02, 2020
Easy reservation setup and friendly service
Very easy to set up reservation and when I got to the store had no problem with the process everybody was friendly and process went smooth thank you guys for everything
Jan 19, 2020
The manager Paul was extremely friendly and helpful. The unit was reasonably priced and conveniently located.
Aug 01, 2019
Bad if you use regularly, fine for short-term
I use this facility to store furniture donations for a few local orgs, so I'm in it several times a week. I think your experience will depend highly on where in the facility your unit is. I was in a building lower on the hill, and though I was paying for climate control the air conditioning barely worked. Also there was some kind of leak and the hallway would have a giant puddle of water in it every time I came for two months. The owners wouldn't fix the leak, so the workers had to just go vacuum it up every day, and if I got there in-between vacuumings I would just have to either take the long way around or drag the furniture through water. It always smelled mildewy. Also parking lot is inclined all over the place, so if you use a cart be ready for it to roll down a hill when you're not looking.
I rented a larger unit in the main building, and the AC does work in there, and the incline is less of an issue. My only problem up there was that the worker forgot to take the company's lock off the unit after I rented it, so I couldn't use it the night I got it which was hugely inconvenient for me. I called to complain and the worker just apologized and didn't offer any kind of compensation, so I guess don't expect to be taken care of if there are problems.
Conclusion: if you need to keep some stuff there for a month between moves, sure it's fine. If you need to use the unit regularly, I think there are better options. Next time I upgrade units, I'll be looking elsewhere.
Jul 22, 2019
A great facility.
The service of the staff was great and they assured us we got exactly what we needed.
Jun 11, 2019
Easy check in and convenient location!
I just moved into a storage unit a few days ago at this location and have been pleased so far! Friendly office, clean facility, very secure!
May 01, 2019
Nothing to complain about
Check-in was fast and efficient, the facility is well-kept, and the location is convenient.
The only thing I would mention is that the facility is situated on a hill, so in order to facilitate drainage the driveways are pretty steeply sloped, and there were a couple of places where I scraped a corner of my trailer on the road surface even when I was trying not to.
Feb 04, 2019
Friendly staff and convenient location.
Friendly and helpful staff. Month to month (no contract) gives great flexibility. Convenient location right off the interstate.
Dec 28, 2018
Simple, Easy, and Affordable
So far everything with this Cubesmart location has been great!
Nov 26, 2018
I cannot say enough nice things about this CubeSmart location. I made two online reservations because I wasnât sure which unit would best accommodate my accessibility and square footage needs. I left a message to let them know it wasnât just a duplicate and got a call back first thing the next morning. The GM, Paul, gave me a quick tour on the golf cart to help me choose my exact unit. The entire facility is clean and well-maintained. It has only one access gate which (so far) is always working, and the keypad greets you by name once youâve put in your unique code, which is a personal touch I like. âInteriorâ units are easy to get to despite not having drive-up access; there are open hallways and automatic hall lights along the way from where you park. I also like that I was able to set up auto payments on my credit card so I donât have to worry about invoices every month! Nowadays we expect everything to be done electronically, but some businesses still havenât caught up so itâs still nice to see ones that have. Anyway, great facility, good location, and wonderful people & customer service here!
Aug 12, 2018
Good price in Austin
The facility was convient and pricing was very decent. The manager on site was very nice and helpful.
Jul 09, 2018
Clean, easy access, great location, affordable.
Clean, easy access, great location, affordable.
Jul 03, 2018
Very easy and fast and great prices
Jun 14, 2018
Outside unit is exactly as described. Pricing found was great, which is why Iâm choosing to ignore all of the mouse poop in the hallways of the building.
May 17, 2018
Good location. Really nice people. Clean and secure.
Dec 04, 2017
No contract! And easy process. Gate access and lay out are kind of weird.
Dec 02, 2017
Flexible and move in ready!
Great option for traveler's, no contract, month to month payment. Everything can be done online too for ease. Thanks cubesmart!
Sep 16, 2017
ok, but not great
access to the unconditioned spaces can be challenging. The entire facility is on a hill, making access difficult.
Aug 03, 2017
Not only is the staff very helpful and polite, they run great specials on the units. The site is very secure and well taken care of. I would definitely recommend to anyone looking for a storage unit in town.
May 29, 2017
The office manager was very helpful and informative.
The whole process was seamless. Booked the unit, arrived on the move-in date, and was given access to my unit. The office manager was very friendly, helpful, and informative.
Mar 27, 2017
Wonderful customer service
Dillion the on-site manager was extremely helpful and professional. My moving day was a little delayed, and I arrived 15 minutes before the office officially closed. He was extremely courteous and even drove me back to my unit in the golf cart to put on the lock after I had signed for it. I would absolutely recommend this CubeSmart location.
Jan 10, 2017
Easy and Painless Move in Experience
From the time I booked via sparefoot to the time I showed up on site it was a easy and painless experience. Would highly recommend!
Jan 08, 2017
Fast and easy move in experience.
From the initial call the day after we scheduled the storage unit to the day we movedo in it was a great experience with CubeSmart and they were by far the most affordable. Highly recommend!
Sep 29, 2016
Great price for the space!
I needed enough storage space for a huge chair, couch, chaise, and barstools--but I also didn't want to spend a lot of money. I got a 5' x 10' cube, and it fit everything! Compared to other storage units in my area, this one had the best price. Customer service was great too.
Sep 18, 2016
Cube Smart Experience
I had been shopping around for a good space and a good price for my belongings. I walked in and Dillon was so helpful and willing to accomadate my needs. Their prices were affordable and Dillon even gave me a tour of the facility to make sure it was satisfactory. They keep you updated with any changes or reminders via email, and overall I just enjoyed the service and location. Rent a space here!
Aug 28, 2016
When one unit didn't match our needs, he quickly recommended the proper one. It was very convenient they were able to provide a free moving truck
Jun 07, 2016
Quick and Easy
They made the process very easy and fast so I could spend more time doing what mattered. Getting my stuff moved.
Jun 06, 2016
Overall a very good experience - except for that insurance thing
Very good experience - guy was great, facility very nice and secure - but they didn't tell me I had to bring my homeowner's insurance in or pay 12.00 a month in insurance to get the unit rented. Yes, when I send them the policy they say they will take the charge off - but no one told me I had to have that and it was an uncomfortable conversation to say the least!
Jun 03, 2016
It is just what I needed, and more affordable than other places around! Not sketchy at all!
May 02, 2016
Good customer service! Nice and clean
Apr 21, 2016
Top notch customer service, competitive pricing and well maintained facility. What else could you ask for?
Apr 05, 2016
Good price, easy to work with
Great customer service, professional and friendly, with a good price.
Mar 01, 2016
Feb 27, 2016
Feb 02, 2016
would recommend this facility to everyone
Feb 02, 2016
i would recommed this to everyone
i give the cubesmart storage unit a 10 just love the place and im a new renter