Dec 11, 2020
The customer service was great. Lira was very helpful in making sure I was able to access my unit.
Jul 28, 2020
I highly recommend this facility to anyone looking for a clean, friendly, great security storage facility.
Jul 04, 2020
We were moving to the Augusta area, downsizing from a large home to a furnished rental. In speaking with the manager I asked if the property was accessible to a large tractor trailer moving van. I was told that moving vans come and go from the facility on a regular basis...it was not a problem. I signed a 12 month contract based on that information. The morning of our move into storage the driver, who has been in the moving business for 42 years called at 6:30 AM to tell us that there was no way he could access the property. We did scramble and find another climate controlled storage facility with proper access. Kudos to CubeSmart storage and their superb staff. In the end Alexander Storage wanted to hold us to the 12 month contract we signed even though they were not honest about the access. We negotiated paying them 2 months instead. Never, never, never use this facility!
Jul 04, 2019
It was clean and easily accessable. Had they not raised my rent $26 a month I would probably still be there.
Paperwork took close to an hour and then, after I left, they discovered it was wrong. That was too much time for something that should have been simple.
They use speciality locks that you must buy from them. They cost over $10 and are useless once you move out! They should have a return lock program!
Their advertising says only 1 unit left in all their available sizes yet when I moved out several days ago, 90% of the units were empty!
Jun 12, 2019
Great place and prices. Lora was extremely helpful with the process.
May 22, 2019
Unit is very clean and great location.
Mar 22, 2019
This staff very personable and helped
Facility very clean. I feel comfortable leaving my things her.
Mar 20, 2019
Great price, friendly staff, perfect location and spotless.
Great price,friendly staff,perfect location and spotless.
Mar 15, 2019
Great location and great deal
Great price. Perfect location. Very clean units. Friendly staff
Dec 21, 2018
Good customer service and location. Clean
Made an online reservation and was pleasantly surprised to receive a call the next day to see if I had any questions.
Nov 16, 2018
Service, facility, and price was absolutely perfect! The two ladies in the front are personable, made me feel comfortable leaving our items in their hands! The units are secure & clean! I have a peace of mind! Thank you
Jul 26, 2018
Only place in town with move in climate controlled long term storage available at this time. New clean and friendly.
Jul 10, 2018
I really have enjoyed the service and the value!
Nathan Mills, RPT
Jul 10, 2018
High quality new storage facility.
I have been thrilled with the facility at Alexander Drive Self Storage. Everything is very well built and secure. This is the best storage facility I have ever seen. I have a climate controlled unit and I'm so glad I am at this location.