CubeSmart Self Storage - Auburn

Easy to excess and the units I chose were very clean!

Upon entering the grounds I was met by a very nice young man. I was unsure about the size of a unit I would need. He helped me out and was right on to the last box. I am very impressed with the service I received. I recommend this storage unit to my so son who is using them as well as my dad. I will continue to recommend.

Recommended: Yes

I would recommend this business to others!

I was met by a very friendly young man. He explained all of the offers and helped me choose the right size storage unit I would need.

Recommended: Yes

Book directly with cubesmart and not through sparefoot

It is easier to follow through with the reservation if you book directly with cubesmart

Recommended: Yes

Selling our home > moving items into Storage

We are moving items into our storage every day - this will continue over the coming months till we move to our new home out-of-state.

Recommended: Yes

Easy and convenient

Staff were very helpful, knowledgeable and friendly.

Recommended: Yes

Overall satisfied

A little more then I wanted to spend but is easy to access and plenty of space for what I need it for.

Recommended: Yes

Deceitful

They hold your items where you are unable to go and get them and remove them from their facility! You pay for units you are unable to use! Awful awful!

Recommended: No

Awful customer service

After several months of a non working elevator we are still paying for a unit that we can not 1. Put anything else in or 2. Take it out and get the out of there as soon as we can! We are having to pay for something we can not use because of their faulty equipment. They refuse to work to help us cancel our agreement, they refuse to refund or negotiate a lesser rent for the time (ALMOST A YEAR!!!!) where they apparently are too stupid to call a repair company and get it fixed! It’s absolutely absurd to have an agreement for a unit and they are not holding up their end of the bargain and once again it isn’t weeks we are going on a year!!! Please stay away from this fraudulent company!

Recommended: No

Great location

Great location and easy access

Recommended: Yes

Best customer service!

Tyler and Destiny are very personable and made sure I had everything I needed to move in safely. I would highly recommend CubeSmart in Auburn!

Recommended: Yes

Quick and Easy

Quick and easy process and good rates.

Recommended: Yes

Everything was great

Everything was great really enjoyed my time storing my stuff

Recommended: Yes

The customer service was excellent

I really enjoyed my experience with Cube Smart, the customer service was great, my storage needs was resolved quickly.. Great company to do business with..

Recommended: Yes

Friendly staff, great location, nice facility

This business is my launch pad for the second half of my life. There is so much in turmoil now after losing my wife to cancer. Everything needs to go into storage and I don't know where it'll go next, since I'm unemployed and don't have enough money to purchase a house. So, it's all going into cold storage for a while. Too painful to go through all her things now. We'll see in a few years.

Recommended: Yes

Yes sure

Great they drove us around in a golf cart to look at storage facility area

Recommended: Yes

Easy to use and great location.

Great place that is easy to get to, just unfortunately it's very busy. When you can get space make sure to give them time to check you in.

Recommended: Yes

Awsome

They are really helpful and gave me a storage with no problem . there really nice I would recommend this place to any one that need a storage thank u cude smart

Recommended: Yes

Clean, climate controlled, secure, location

Code access to get in - more secure. Located nearby. A little bit pricy, but worth it to get a climate controlled unit.

Recommended: Yes

Indoor storage in a convenient location

Customer service was very helpful. We are new to the area and they answered all our questions, helped us feel welcome.

Recommended: Yes

Recommended: Yes

Very satisfied

Recommended: Yes

Affordable option for student storage

Students' dorm / kitchen stuff can be packed into plastic totes and boxes and put into the corner of the garage for the summer. The 5' x 5' unit provides just that perfect corner for a reasonable $60/month. Prices for periferals also very reasonable (lock, insurance), unlike many other places that mark up such items significantly. Just like the corner of the garage, there were a few spider webs, leaves in the unit. I did wish there was a broom near by. Security rated lower - one of the gates was not working, and remained open during the night. I took a load after dark, and did make mental note that I was in a rremote outdoor corner of the facility with no lighting by my unit. Other than the open gate, which I assume will be addressed, I had no reason to feel specifically unsafe.

Recommended: Yes

ok

Recommended: Yes

options

Has a variety of storage options from in door, climate controlled, drive up, etc.

Recommended: Yes

Great customer service

I had a great time moving my storage into the facility.

Recommended: Yes

extremely clean,secure,and very. nice people

Recommended: Yes

Wonderful staff

When i walked into the office i was happily greeted with a smile from donovan. Although he seemed quite busy that day we still managed to get the paperwork done fairly quick. As i was doing ny paperwork the phone rang and he was polite enough to ask me if it was alright he answered it. And there was also an older gentleman there and while donovan was finalizing the paperwork the older man kept me busy with a friendly conversation. That always does the trick! Thank you all for your great service

Recommended: Yes

Recommended: Yes

Recommended: Yes

Experienced staff were very helpful in deciding size required

Recommended: Yes

Recommended: Yes

Recommended: Yes

Fine

Recommended: Yes

Recommended: Yes

I went online & obtained the information before calling then going to the facility. The staff welcomed me . There was a price difference from what I was quoted on-line bas a drive to , for the price they did have available but on the second floor. That was unfortunate but I couldn't waste time and it was within what I was looking to spend. Plus I felt the second floor was an even more secure location. I completed the paperwork and was explained the insurance & monthly cost. Another member showed me the location which was a nice touch and helpful. Overall it was a pleasant experience . I did notice a tear in the ceiling which I informed the gentleman who showed the where it was. He wasn't concerned but I wanted to mention it again as I don't want to b accountable for something I didn't do. Regards,

Recommended: Yes

Judy was very helpful and pleasant!

Recommended: Yes

I was alone moving my thins but the employees kept an eye on me !!!!!! it was great!!

Recommended: Yes

I like it

Recommended: Yes

Staff Very helpful, knowledgable (sp?), friendly, Easy to access

Recommended: Yes

Recommended: Yes

Great Place

I moved to this storage unit because of an ongoing problem at a different facility; this place is great! They really took the time to make sure that I had what I needed at the right price, and when an issue arose, they were totally on the ball about it. They also have very affordable prices-I wish I had chosen them to begin with. Though the security is a little overly protective, I feel this is the perfect example of how a storage unit should be. Would definitely recommend to a friend.

Recommended: Yes

I arrived on a Sunday and the young man who was there was so nice and polite!!! Very good customer service ~

Recommended: Yes

great value, great service

very good price. clean and secure. excellent access times (24 hour access available for a small additional fee). the two who people who were managing things were very helpful and friendly.

Recommended: Yes

Very Clean and Effecient Service

Near College of the Holy Cross so it was convenient for storage of dorm stuff.

Recommended: Yes