Jacarri Mahan
Feb 06, 2024
Quick accessible and protected
Good security gates and doors that make you feel like your stuff is safe‼️
Recommended: Yes
Sheryl Jones
Apr 24, 2023
Nice facility
Great plac but didn’t like being forced to sign up for the orange insurance online. I was able to cancel it in person but should have had that option during sign up. Otherwise all good.
Recommended: Yes
SJohnson
Oct 24, 2022
Convenient
convenient and reasonably priced; could be cleaner, but I presume that is because I moved in on a weekend in which there was a lot of activity and they had not been able to clean up yet
Recommended: Yes
Cayce Cooper
May 04, 2022
Good storage space
Secure location, clean enough, carts available, elevators both working properly, a/c blowing, plenty of parking. All good things. If an edit is necessary at pick up, I will recalibrate my review, but it’s all good upon move in.
Recommended: Yes
Ursula
Apr 29, 2022
Needed somewhere to store my stuff. (Perfect)
I was loved that it was well kept, and the process wasn’t very long.
Recommended: Yes
Jennifer
Apr 27, 2022
Storage
The staff were exceptionally friendly and helpful! Convenient location which is clean and secure. Pricing is fair. This storage site really met my needs of moving my twins college students’ items into storage for the summer.
Recommended: Yes
Stacia Donovan
Apr 24, 2022
Staff super friendly
The staff is super friendly. Place is clean and will serve the purpose of storing my daughter's college belongings.
Recommended: Yes
Alesha Riley
Mar 27, 2022
Price Not as Quoted
The price I was quoted online when I reserved my unit was different when I checked into my unit. My monthly payment went from $115 to $143. No one at this location would honor the price even though I had proof.
The staff was professional and polite however, I do believe the right thing is to honor the original price.
Recommended: Yes
Nicholas Rossano
Feb 11, 2022
Fast and convenient, nice funny staff
Glad I chose this facility, quick set up, all questions answered, get the app it’s great!
Recommended: Yes
Junaye King
Dec 27, 2021
Good Service рџ‘Ќ
Everything Was Well And Easy To Use Appreciate The Great Service
Recommended: Yes
千
Dec 13, 2021
Good place overall to leave your items
Decent location overall, the staff was okay to interact with - nothing special but they get the job done. The unit was ready upon my arrival - they have a great electronic notification system to where you don't have to interact with anyone to get your unit - when you open the unit, there's a lock ready for you - they unit was a bit dirty when I arrived but other than that, it was very well secured and it was a decent place to rent.
Recommended: Yes
Braylon Brown
Dec 10, 2021
Wonderful and easy
Clean easy to transport you items and convenient
Recommended: Yes
Kim
Nov 02, 2021
Be sure to get there before they close!
The staff is nice and the facility is nice. However there is a HUGE drawback in that you have to get a cart from. the front office. That is fine if you're only trying to move things in and out when they are open. But it is really hard when you are trying to move things after hours all by hand with no assistance of a cart. Most storage facilities I've used have carts handy for customers at all times.
Recommended: Yes
Michael Morton
Oct 16, 2021
Would definitely recommend this facility! Good experience!
Having elevators and being indoors is super nice! And the facility is very clean!!
Recommended: Yes
Antwan
Oct 05, 2021
Young Unprofessional Staff
Not trying to be unfair here:
The online reservation and paying was simple and easy. I received my access code and unit number.
I only have 1 complaint about the facility and that is the single elevator to move your furniture upstairs on the right side. When I moved my home into the 3rd floor storage unit, 3 other people were already using it. A possible 1 hour job became 3. Having to use an access code on the door to get in and immediately after on the elevator felt a bit unnecessary and slowed down the process a lot.
Now for the staff. Luckily I did the paperwork and everything online so I didn't have to interact with them at the beginning but after I finished and needed to return my cart and collect my ID there was no one in the office area. 3 people where there earlier. It already took forever to move in so now there is a line of people waiting. I know 6 of us were sitting outside for about 45 minutes before they came sluggishly walking out the back door to let us in. No apology, looked bored and inconvenienced at the same time, and just opened the little box and gave us back our IDs. If you don't like your job, don't work there. The facility didn't close until 5pm. This was at 3pm. Do better and respect people's time.
Recommended: Yes
Kim
Oct 02, 2021
everything works
my stuff is stuffed in. everything works. i get in and out with the code, open the door with no problems. pathways are clear. can't complain
Recommended: Yes
Mattie L Howard
Sep 01, 2021
Good value/ Poor quality
After storing furniture for a month until my son's house was ready, when we went to remove the furniture, the chairs, sofa pillow, the sofa, and the mattress had molded and mildew smell. All were thrown away. My son had thrown the mattresses in the dumpster before he took a picture of it, but did take a picture of the others. I was told that I would have to move everything out on the 31st and not the 1st, which I thought was appropriate since we rented on the 1st of August. So I did not change the move-out date that I have put on the website but I moved out on the 31st, per the young lady I talked to, and I still got a bill for the next month. I've used public storage before but it was not this one and had no problems.
Recommended: No
Rebecca
Aug 21, 2021
Clean and courteous
Clean place, provided locks, very helpful staff
Recommended: Yes
Aisha
May 13, 2021
Great and clean facility
Very clean facility, very safe and easy to enter with a code, making sure only renters can enter inside with a code system for the elevator, too.
Recommended: Yes
Deirdra Freeman
May 06, 2021
Great service
The young lady that helped me was amazing. She was there taking care of everything by herself, and still kept a great attitude. I wish I remembered her name. It was Sunday May 2nd
Recommended: Yes
Avery Wright
Mar 26, 2021
Nice!!
Nice, Clean, Quiet. No weird smells.
Recommended: Yes
Lashana Clark
Jan 06, 2021
Amazing staff
The lobby area were kept clean and the staff did a wonderful job with helping find the right storage for my stuff.
Recommended: Yes
Caleb wilson
Dec 17, 2020
Easiest experience ever!
The process went so smoothly I would recommend these guys for sure.
Recommended: Yes
Sergio
Oct 12, 2020
Great storage!
The front desk staff was helpful and made the transition easy. Clean space and opened for me when I got in. Thanks
Recommended: Yes
Hailey
Jul 22, 2020
Clean and easy
Process of reserving, and then accessing my storage unit was easy; facility was very clean and in good shape.
Recommended: Yes
Scott Sperling
Jul 07, 2020
The staff at Public Storage are outstanding!
The staff at Public Storage are outstanding - knowledgeable and ready to help. I could not have asked for a better experience!
Recommended: Yes
Jason
Jul 06, 2020
Good place, clean facilities.
Service was good, facilities are great. Not a fan of the fact that you have to buy their lock for $20, but still not bad considering the $1 first month rate (which I think they do to offset the hidden fees).
Recommended: Yes
Carl Xi
Jun 26, 2020
Straightforward experience
Straightforward experience
Recommended: Yes
Chenel Mcfadden
Jun 26, 2020
Clean
Clean, safety and nice customer service. The price is in my budget and I love this place! Thanks and be safe!
Recommended: Yes
ALI
Jun 24, 2020
Excellent service
Unit is clean and secure. Staff is friendly and attentive.
Recommended: Yes
Ava Maurer
Jun 22, 2020
CubeSmart Storage
Very easy to set up, the staff is very helpful as well. Clean and organized facility. Great lighting throughout the facility as well. Would definitely recommend this storage place!
Recommended: Yes
Frederick
Jun 21, 2020
Great Experience!
Clean, well priced, and the staff was very helpful.
Recommended: Yes
Jasmine
Jun 06, 2020
For my first time getting a storage unit, it’s great
Great deal, easy set up, great space
Recommended: Yes
Marissa
Jun 01, 2020
Great place to rent from
Clean well organized facility, staff was very helpful.
Recommended: Yes
Virginia
May 22, 2020
very happy
everything went smoothly! so happy to find this place and will recommend it!
Recommended: Yes
Tim Brown
May 10, 2020
Online reservation
I reserved online. I didnt have an appointment time for move in.however they were ready fr me when i got there. Quick easy and hassle free move ino
Recommended: Yes
Tamica
May 04, 2020
New facility, very clean.
You have to buy one of their locks. It's a new a facility which requires a special type of lock.
Recommended: Yes
Joanne
May 04, 2020
The check in and move in process was flawless, will definitely recommend.
From the online reservation to the actual move in, it was the easiest and safest process I have ever been through. The pull carts was a life saver, thank you!
Recommended: Yes
Lauren
May 04, 2020
Great service
Easy to set-up. Very clean. Friendly service.
Recommended: Yes
Randi Lyn
May 02, 2020
Easy Transfer
I had a unit with them for the last year, just upgraded to a larger unit and they made the transfer easy.
Recommended: Yes
Jackie Atchison
May 01, 2020
quick and easy process
The staff was great and I was done in about 15 minutes and the price was great.
Recommended: Yes
Elizabeth
Apr 13, 2020
Very pleased
Pleased with customer service and cleanliness of facilities
Recommended: Yes
LORI
Apr 01, 2020
Review
Great customer service. Very friendly and professional!
Recommended: Yes
NY to GA
Apr 01, 2020
Solution based Manager Dymond
I reserved a specific size online and all of the units that size was either not available, unable to be accessed, or had debris from previous renter. She quickly aiding in trying to find alternative solutions without downgrading me or inconveniencing me even after she constantly kept having issues accessing certain thing on the computer. Her determination and understanding of my time was and is greatly appreciated. She made a potentially negative situation beyond positive.
Recommended: Yes
Eddy
Mar 18, 2020
Good place but could follow online prives
Good place but could follow online prives
Recommended: Yes
Kalpa
Mar 17, 2020
easy to deal with
Customer service was helpful and friendly.
Recommended: Yes
Kelsey
Mar 16, 2020
Super easy and great
Really easy, nice staff, moved in a day early and still accommodating
Recommended: Yes
Kyla
Mar 15, 2020
Very good service and storage unit
The staff was very nice and explained the move in procedure efficiently. The storage unit was just the right size for my friends and I to share! Would definitely recommend!
Recommended: Yes
craig
Mar 07, 2020
great service
very quick and easy. No hassles
Recommended: Yes
Vickie
Mar 03, 2020
We had a very good experience and are happy we rented here.
Cecily helped us on our move in day with paperwork and understanding the logistics of the building. She was great, and we had a very smooth experience. Although we are on the top (3rd) floor, the elevator is large enough to handle several pieces of furniture and many boxes. The hallway is easy to negotiate with the push carts provided in the elevator lobby, and there was always at least one push cart available when we needed it. We found a discounted rate online, so we are very happy with the price.
Recommended: Yes
Jessica
Feb 22, 2020
Clean and convenient, but look out for hidden fees!
A very nice and well-kept facility, but look out for all the extra fees! You are required to buy their locks ($20) and their monthly insurance ($15 / month) so once you are done with these undisclosed expenses, the unit costs way more than advertised.
Recommended: Yes
JAMES
Feb 17, 2020
thumbs up!
Facility provided just the place I needed to store some extra items before putting my home on the market. The staff was very helpful. Note that there could be extra costs, like purchasing a lock -- you have to use a specific kind of lock on the unit -- and insurance if your items are not otherwise covered.
Recommended: Yes
Cynthia Crosby
Dec 24, 2019
Great customer service.
Great customer service.
Recommended: Yes
慄慮
Oct 03, 2019
Could not have ben a better experience
Could not have ben a better experience. The staff was welcoming and helpful throughout my whole rental process. They took the time to find the perfect size/shape rental for my needs, and everything was clean upon arrival. I feel confident my things are secured in a safe location.
Recommended: Yes
Monica
Jul 23, 2019
good staff & helpful
good staff & helpful
Recommended: Yes
Avery Wilson
Jun 25, 2019
Excellent Facility !!
Excellent Facility !!
Recommended: No
Merle Deadwyler
Jun 06, 2019
Excellent customer service
I had excellent customer service
Recommended: Yes
R. Chappell
May 07, 2019
I am very happy about the new building...
I am very happy about the new building on Briarcliff. It's so much better than the old one. Well lite, climate control, clean & spacious. It's nice to have Ms. Jennifer back. She and Ms. Tracy work together well with their great customer service.
Recommended: Yes
Deaqujwyanta Sorrellswalker
May 06, 2019
Everyone was so nice and helped me pick...
Everyone was so nice and helped me pick the perfect tie storage.
Recommended: Yes
Michalea Mcgee
Oct 29, 2018
This experience was 100% better than...
This experience was 100% better than the last one. All went well!
Recommended: Yes
Angela Knox
Jul 13, 2018
Nice
Nice and friendly
Recommended: Yes
Turquilla Nurshunne
Jun 27, 2018
Customer service was wonderful and...
Customer service was wonderful and polite and very helpful.
Recommended: Yes
Ruby Parungao
Feb 26, 2018
Excellent customer service.
Jennifer is so courteous , helpful and pleasant to work with. She is so detail . Showed and walked us to the unit and the use of the gate code. I will definitely recommend this location to any friend who needed storage.
Recommended: Yes
Araceli Mariana Gòmez Estèvez
Jul 27, 2017
It's easy and Corey was helpful clear and kind! Great place
Recommended: Yes
John Pappas
Jul 17, 2017
While it is our first experience with public storage or any kind, this facility was well maintained and clean. Corey did a great job explaining the details of having and using a storage facility. Very professional, friendly and fun. We are off to a great start. Thanks PS!
Recommended: Yes
John Bruemmer
Jun 03, 2017
Really easy to move in. Corey and Leah were really helpful and amazing. I recommend this to anyone who needs a storage unit.
Recommended: Yes
Jihirra Jones
May 12, 2017
Thank you so much to Leah the woman at the desk for helping move all my dorm room items into storage.. she really was a great help . she explained everything in detail and she also had pretty lip stick
Recommended: Yes
jje
May 02, 2017
My first time renting a storage unit.
My first time renting a storage unit. The manager was patient and very informative, didn't lose patience with my numerous question, had reasonable and logical answers and didn't rush me. My compliments JJE
Recommended: Yes
Ivan Castillejo
Apr 25, 2017
Great staff and facility
Great staff and facility, the only thing I don't like is the opening hours that are very restricted.
Recommended: Yes
Preston Leonard
Mar 09, 2017
Highly Recommend!
The storage facility is very clean, as was my specific unit and getting in and out is easy to do. Very friendly and helpful staff!
Recommended: Yes
Jared Rodriguez
Nov 03, 2016
Public Storage
Having a terrific experience storing with this particular location just off the intersection of briarcliffe rd ne and lavista rd in Atlanta ga. Very kind staff and extremely helpful with any and all my storage needs. 5 stars in my book.
Recommended: Yes
Fran Rowe
May 15, 2016
The staff is very knowledgable and helpful.
Just started renting a unit here, but I've experienced no problems-so far so good!
Recommended: Yes
Christopher Mashburn
Mar 02, 2016
great manager
he was helpful and quick
Recommended: Yes
