Taylor Peucker
Feb 07, 2024
Quick, easy, clean along with a technology advanced check in.
When k walked into the facility, I was greeted by a massive screen. The camera was on top, and about ten seconds went by before a worker popped up on the screen to check me in. She was nice and accommodating. The move-in process was easy, and if I had more to store, I would definitely be a long time customer.
Recommended: Yes
Ashare Jefferson
Nov 18, 2023
It was good
I like it. It’s clean and good and friendly.
Recommended: Yes
Aurora Jaudon
Nov 08, 2023
A perfect experience, highly recommend!
Professional and caring staff, beautifully maintained and secure facility. Thank you!
Recommended: Yes
Renee
Dec 22, 2022
Jim was very helpful
Very courteous, professional and helpful
Recommended: Yes
Deborah Hanes
Dec 14, 2022
Outstanding
Nothing bad to say. Great services
Recommended: Yes
Rachel V
Oct 30, 2022
Excellent storage service
Very clean facility. The customer service was also excellent. Our move in was also smooth.
Recommended: Yes
Sharon Searles
Aug 25, 2022
very nice and clean facility.
The location is in a very nice area with easy access.
Recommended: Yes
Theresa Knoerl
Aug 19, 2022
Great customer service
Great customer service and care. Jim Promptly greeted me right as I arrived ready to go with everything!
Recommended: Yes
Curtis Jackson
Aug 14, 2022
Very easy rental process
Very easy rental process. Very clean
Recommended: Yes
Billie
Jul 11, 2022
My third rental
This has always been my go to storage facility and will remain so.. I love it..
Recommended: Yes
Shannon
May 02, 2022
Additional fee
I was expecting the $20 admin fee but they also make you have monthly insurance on top of the monthly fee. Cheapest being $11 a month.
Recommended: Yes
Elijah York
Apr 17, 2022
Very clean facilities and courteous service
This was probably the simplest process I’ve been through getting a storage. The online service has you reserve a unit, and it gives you a template of all the unit sizes. Upon arrival, you can purchase a lock, insurance, etc. for really reasonable rates. Jim assisted with my storage and it was a fairly simple process. I would highly recommend them.
Recommended: Yes
Debi G.
Feb 28, 2022
So far so good рџ‘Ќ
The manager was very helpful getting me the best deal possible. Best rates I could find in Asheville.
Recommended: Yes
Dana E Cozad
Feb 12, 2022
Excellent service with friendly, helpful staff.
I made the reservation over the phone. The office manager called the next day to confirm my reservation and ask if I had questions. Then when we arrived the next week, he was very efficient and helpful throughout the process of our moving into the unit.
Recommended: Yes
Frank
Nov 28, 2021
Yes I would.
Pleasant and extremely helpful with our move from out of state. Made us feel welcome. Facility clean, and close by.
Recommended: Yes
Kendra Buckner
Oct 04, 2021
Great customer service
We were running late and arrived about 10 minutes before the office closed. The worker who checked us in didn't seemed bothered at all and didn't rush through the process. He went through all the details and even walked us to our unit.
Recommended: Yes
Cynthia
Sep 20, 2021
Great
Very helpful and accommodating
Recommended: Yes
Alvin Johns
Sep 04, 2021
I highly recommend
Clean establishment with a friendly staff. Pricing is reasonable. Great place to use.
Recommended: Yes
Deneen Cornett
Aug 29, 2021
Customer service was amazing…
Customer service won me over. The facility was clean and all the COVID cleanliness/ Social distancing was applied. .
Recommended: Yes
elizabeth watson
Jul 23, 2021
Over all, I’m satisfied with everything
It was quick and easy and the price is very reasonable.
Recommended: Yes
Camille
Jul 22, 2021
Return Customer
I used this location a year ago and when it came up that I needed a unit again, I didn't even shop around, I immediately booked a unit here. There property is always spotless and the customer service is amazing! I highly recommend Go Store It on Gerber Road!!
Recommended: Yes
Sharon Fleet
Jul 18, 2021
Highly Recommend
Very professional, facility is impeccable & staff was very attentive & friendly. I was very impressed with this facility and the way I was treated, I would definitely recommend this facility to anyone looking for a storage facility. Brand new, very nice and staff was very friendly and helpful.
Recommended: Yes
Courtney Payne
Jul 18, 2021
Overall great experience
Staff was friendly, upgraded me to a larger unit for cheaper.
Recommended: Yes
Chuck
Jul 11, 2021
Great clean facility and customer service
Delighted w my experience in getting started!
Recommended: Yes
Jeffrey Steele Rackham
Jul 06, 2021
Great unit, decent price after the insurance add on.
I reserved a deal for a 5x10 for $68 a month with the first month for free. After the $10 price of a lock and the additional $11 for the renters insurance, and the one time fee of $20, I ended up paying over $40 for the first month. Not exactly free. And with the renters insurance added to the bill every month I'm paying $79 a month not $68. So the pricing of the advertisement and the amount you pay when you actually sign for a unit is quite different. But in the long run it's still cheaper than most of the other units around Asheville. it's VERY clean and I have great access to my unit especially considering that it's on the 3rd level. The building layout is convenient and overall I'm willing to pay a bit more for an easier move. Can't complain. Just wish they were more upfront about the real cost.
Recommended: Yes
David Smith
Jul 03, 2021
The Latin-looking dude with long hair who checked me in was very good
The Latin-looking dude with long hair who checked me in was very good
Recommended: Yes
Christophe Canat
Jul 02, 2021
Perfect storage
Very nice team,helpful and clean place
Recommended: Yes
Aurora Jaudon
Jun 24, 2021
A perfect experience!
Immaculately maintained and secure facility, unbeatable prices/specials for air-conditioned storage in an upscale area, great customer relations, super easy to drive up to the hall entrance door for your level (no elevator) due to site design of how building sits on its sloped lot. Love it!
Recommended: Yes
St Gerard House
Jun 03, 2021
Excellent Facility
The customer service was excellent and made it super easy to get set up. Also, the storage unit is clean and easy to access. We have a unit on the third floor and were able to drive up to the back and just walk right in instead of having to use an elevator.
Recommended: Yes
Justyn Travers
Mar 08, 2021
Great place
Great place, friendly staff, simple and quick to get a storage building, and being able to drive up to the 2nd floor is def a plus!
Recommended: Yes
Tonya
Mar 04, 2021
Great Value
Great location, great prices, Mackenzie explained everything and offered to bring up a dolly from another floor if none were available.
Recommended: Yes
Wendy Owenby
Dec 10, 2020
Great Service
The gentleman that helped me was very helpful and very kind.
Recommended: Yes
Chris Horn
Jul 03, 2020
Great Overall Experience
From our first phone call Mackenzie has been a delight with her professionalism, personality and customer service spirit. When checking in with her at the store, she offered a great storage alternative which saved us money. The 10' x 15' storage room was spotless and moving in the next day went quite easy with the help of the moving cart in the entrance lobby. The facility we are using is brand new and very nice. We are very pleased with our decision to work with Go-Store-It.
Recommended: Yes
Michael Clark Johnson
May 06, 2020
Extremely easy process
Excellent service! Clean facilities!
Recommended: Yes
