Jul 14, 2019
Overall excellent rental experience
Top notch customer service!
Highly recommend this facility...
Apr 14, 2019
The facility had what I need and the process was easy. Debbie was very kind
Functional facility at a good price
Sep 21, 2017
same service as other anchor site but at a 30% less cost
anchor at Marysville quoted 151 per month. anchor Arlington nearly as close but reduced cost to 97 a month. no brainer. went there.
May 29, 2017
Easy access, clean
Simple setup and easy access to our storage. Moving truck wasn't running so I had to drive out of town to get a replacement but the staff worked it out with me.
Apr 11, 2016
Nice and clean.
We liked there location and how clean the property is.
Apr 05, 2016
Over priced, false advertising on free truck had to rent a uhaul
Mar 08, 2016
The receptionist was very friendly and helpful answered every one of my questions
Nov 06, 2015
Friendly staff, very helpful! Very secure feeling and plenty of room!
Jul 07, 2015
Fire that rude woman at the front desk!!!
I would like to leave this only because of the way the woman at your front desk . She from day one was just short and rude. Not to mention she gave my mother a hard time also because she needed a unit and she wasn't in town. We had to go through hoops to just get the unit. Than within two days of finally getting it my mother had something personal come up and I called there and explained to her what happened and was spoken to as though I were a child. She was the rudest person I have ever encountered at the front desk of any business!!
And she refused to give her money back! So she lost $168.00. Never ever will I return.
Jun 12, 2015
The woman I talked to was not at all friendly
I wanted to store my truck w/trailer for just 1 month, the woman didn't like that I wasn't long term and when I said it was from out of state she refused to rent to me. Although I had talked to other companies and they could do it with proof of ownership. She was short, curt and rude.
Feb 25, 2015
Very nice person at the front desk.
We were treated professionally and with warmth. Answered all our questions and escorted to our unit.
Jan 03, 2015
Very pleasant and efficient.
May 19, 2014
Customer service is HORRENDOUS!
I am very disappointed in the attitude of the main employee who works in the office. She is VERY rude and should NOT be working in a customer service oriented position. She is certainly NOT friendly in my experience, she is quite condescending though if you're in to that sort of treatment. If it weren't for her, the place is fine. I had stuff stored at the facility for a long time previously and she didn't work there yet. Back then it was all great but since she got hired on a few years ago it's an absolute nightmare. I would recommend storing your stuff just about anywhere other than the Anchor Storage in Arlington.
May 02, 2014
May 20, 2013
Great location & very helpful staff.
Karen is great, very friendly & fast!
May 16, 2013
good facility with best price in the area and excellent service
Mar 20, 2013
Front desk clerk was very nice and helpful.