Lucansky
Nov 01, 2023
Is no longer 24 hrs access but charging as if they are
Been at the unit for more than 2 years. Never had an issue but every attempt to get confirmation that they are not a 24/hr facility I get no return response. It’s outrageous to pay the exact same price on this storage unit when I cannot access my tools for my job.
Recommended: No
Janine Burns
Dec 12, 2022
Great Customer Service
Excellent Customer Service, responded quickly, helpful with any questions. I tried calling the number listed and didn’t realize it was later at night but received a call back within minutes! Big selection of facilities, can meet any need. The place I chose was inexpensive, an older facility but EXCELLENT Customer Service and got in right away!! Very happy!!!
Recommended: Yes
Drew
Nov 30, 2022
Good 12
It’s good for the price can go wrong with that
Recommended: Yes
Anand
Apr 13, 2022
More facilities
Can be improved the facilities at the storage
Recommended: Yes
J McJunkin
Jan 02, 2022
Location seems cleaned up n updated some.
The location appears to have been updated some. Move in was a bit slow but they seemed friendly and appreciative.
Recommended: Yes
Mike Bonadonna
Oct 21, 2021
Not exactly what I wanted
I’m not sure if I misread your description of what I wanted or if it wasn’t clear
Recommended: Yes
Joseph Chowallur
Apr 25, 2021
Quick, easy and convenient
Richie was very helpful and the whole process was smooth and hassle free
Recommended: Yes
Marek
Jul 22, 2020
reviewl
good prices, friedly customer service.
Recommended: Yes
Edin Ajdinovic
Jun 23, 2020
Good prices, easy, very friendly
Just moved in, very easy, place looks good and their prices are really fair. Rich is very helpful and paperwork took less than 5 minutes.
Recommended: Yes
Joanne
May 05, 2020
Can’t beat the price, unit was clean. Rich is very friendly and helpful
Nice size units; fantastic price; great customer service
Recommended: Yes
Robert
Mar 23, 2020
Great customer service!
Very fair price and flexible with my move in
Recommended: Yes
Danish
Jul 05, 2019
Great Customer Service
Even though the place needs tiding up and pot holes covered, I do like the awesome customer service from the gentleman in the office.
He helped me from selecting a suitable storage unit. I was bringing in the trailer but it wouldn't have fit the space and I didn't wanted to spend more than $50. With the dutiful guidance of the gentleman in the office I was able rent a bike trailer and moved in without trouble. He walked me to the unit and showed me around.
Thank you for saving my move.
Danish
Recommended: Yes
Dana Cardiel
May 20, 2019
Saved my bacon!
I was on a tight timeline and needed to move my vehicle in same day. It was easy to reserve a locker by phone for pre-arrival check-in. Oops! I tried to save a buck by choosing a unit that turned out to be a foot too short for my car. They helped me IMMENSELY by providing the flexibility to easily switch to a larger locker after-hours without hassle or financial penalty. Kudo's and thanks for the outstanding customer service and communication!
(The only improvement I can think of would be an on-site lock vending machine ;)
Recommended: Yes
Aaron
Feb 06, 2019
Competitive pricing
I am happy that this is a fully gated storage facility. The surrounding neighborhood looks a little rundown. The facility is nice enough though. Fenced in with a passcode gate to enter. Staff was friendly enough when I talked to them. Didn’t even need to go into the office. All paper and payment was done electronically. Price is decent for what you’re getting. $70 for a 10x10 locker.
Recommended: Yes
Ed
Oct 29, 2018
Quick and easy.
Reserving the unit was a short phone call and a quick electronic document easy. Checking in took little time. Finding the unit was a little challenging, as they are numbered by building, not by row. There is a True Value about 2 miles North on Elmhurst Rd. To buy locks, and done. The rates are good and you can’t beat the 3 months free promotion they have going right now.
Recommended: Yes
Eileen
Sep 07, 2018
No lights & people living out of units
There weren't any lights, for one thing. There was a bunch of people hanging outside one of the units making it impossible to drive the moving truck down the aisle. Lastly, there was a big step (& overgrown grass) to get into the unit making the use of a dolly impossible for the HEAVY items.
Recommended: No
T
Jul 31, 2018
Review
Place is run down and not maintained well. Used to be cheaper than others, after a year not so much.
Recommended: No
Anastasia
Apr 16, 2018
Recommend
Nice costumer service! Clean storage! I am very satisfied.
Recommended: Yes
Benson
Dec 15, 2017
Fantastic
Great area and great people. Very clean.
Recommended: Yes
Ian
Jul 26, 2017
Cheap, quick storage
Great customer service. Fast entry for inexpensive storage - just what I needed.
Recommended: Yes
Tom
May 30, 2017
Great service, low rates, clean interior of unit
Rich was very easy to work with and helpful. Move in was easy, prices are low. Unit was clean in the inside, but doors are old and rusty on outside.
Recommended: Yes
paul craig
Apr 16, 2017
easy peasy
very easy, communication was great as we were travelling in from out of state, arriving out of hours access was available and unit ready clean and waiting.
Recommended: Yes
Frank Holmes
Mar 26, 2017
Simple, Cheap and Friendly
The prices are the cheapest around and the customer service when booking online is so easy. Secure gated and 24 hour access makes it easy to get to my unit on my own schedule. I've booked at other places but this place doesn't raise their rates $20 or $30 over time, and they have really clean units. Super easy to deal with. Rick from online booking is super understanding and helpful.
Recommended: Yes
John Gowdy
Feb 15, 2017
Cheap and Convenient
I have a few units here, I like this place because I can drive up to my units easily and they are very convenient. The 24 hour access is easier for my wife and I and it's a safe facility. Book your unit online for the cheap prices and set up autopay with them otherwise their walk-in prices are higher. They're the cheapest for someone who wants basic storage for extra stuff.
Recommended: Yes
