Apr 22, 2020
We were treated extremely well!
We were treated extremely well by Shirley and Sheila. Both ladies did a great job for us. I thought the price for our 5 x 10 was very reasonable. Our bin was clean and ready to go. If I could change one thing, I wish our storage unit was one we could drive right up to. We have to park inside and walk around to a hallway to get to our unit.
Apr 01, 2020
I have has nothing but a great...
I have has nothing but a great experience with he Storage. With the Help of Tasha who game me the tour and checked me in at my appointment. Everything is Great.
Jul 31, 2019
Claire was awesome in helping me with...
Claire was awesome in helping me with my storage needs she is a real people person!
Feb 11, 2019
Fast, thorough,and friendly service! Rachael was great to work with!!
Jun 22, 2018
Easy process from the beginning
Easy process from the beginning, great facility, AWESOME people and customer service
R. J. MICKELSON
Jun 11, 2018
Nice, clean secure facility!
This is a nice clean secure storage facility!
May 01, 2018
I have nothing bad to say. The staff at the location I chose have been outstanding. They are very professional and eager to help and answer questions. I will gladly come back to public storage in the future.
Apr 06, 2018
This is the second review I have been...
This is the second review I have been asked for. How many more are you going to bother me with?
Apr 05, 2018
I like the online app for looking at...
I like the online app for looking at available storage spaces. However, the constantly changing pricing for different sized spaces at the five businesses in my area seems a little excessive. Plus, not having the store managers aware of what corporate is doing with these prices is also cumbersome and annoying when I go to visit these locations. Corporate has a deal but they do not have any of those sized units available! Lastly, forcing me to purchase your door lock tumbler, because you have removed the fixed lock stops so I cannot use my own padlock, seems like an excessive add-on charge. It does not give me great confidence that someone can/will be able to open my locker with a master key anytime they want. Dean Z.
Apr 04, 2018
It's very nice and easy to get my own...
It's very nice and easy to get my own stuff there
Apr 04, 2018
Love my storage unit
Love my storage unit. Clean and affordable
Feb 17, 2018
Very good experience.
Very good experience.
Feb 05, 2018
Public Storage is a great secure place ...
Public Storage is a great secure place to store your belongings I believe that employers there were polite respectful and understanding the pricing there is very reasonable.
Sep 13, 2017
This is my first time using any storage facility but I must say I have been extremely impressed with Public Storage. Nickole was beyond helpful with all my questions. The 5x15 temperature controlled unit was very accessible, clean, and lighted. Perfect for my storage needs.
My only complaint would be you are forced to add insurance at one of three levels. Not too pricy($11,$13,$15 per month)but you are informed of this on the last step of paperwork process which is a bit questionable as a business/upcharge practice.
Aug 09, 2017
Awesome customer service from Nickole! She does an amazing job. Very helpful!
Aug 09, 2017
Nickole was very friendly and helpful in getting new set up with my space and rental agreement. The process was easy and smooth!
Jun 07, 2017
When I stopped by this Apple Valley location Latasha showed me the unit that I was interested in. She had my paper work and instructions taken care of quickly and proficiently. She was really nice and friendly. Days later I received a call following up with me to make sure I was satisfied with the unit etc.
Excellent service from everyone. Clean well lit storage facility and a great location right off of Cedar. Thanks!
May 12, 2017
My mom and I currently rent at this location. Nickole is always so nice and is there when we have questions. The property is clean and the rates aren't bad. I would definitely recommend this location if you need storage.
Feb 09, 2017
Nickole is great
Nickole covers everything from A to Z. She is a very valuable employee. She makes sure everything runs smooth. Almost no questions remain when she is done.
Feb 08, 2017
Little on the expensive side for a small storage.
Super close to my needs so it worked that much easier for me. Excellent customer service. On the pricey side but outside of that and not being open all night I have no complaints.
Jan 11, 2017
Nichole was knowledgeable pleasant helpful Had the supplies I needed. Good securety system.
Oct 12, 2016
Friendly helpful personnel
1st tried your competitor in lakeville.....grumpy and very unfriendly. Your people were great to deal with. So, next time my relatives need storage in the Apple Valley area, I will recommend your facility.
Oct 12, 2016
Very clean, modern, well maintained facility...
Sep 27, 2016
Great experience. Very clean facility.
Aug 09, 2016
Everyone I talked to was polite, professional, and helpful.
Jun 14, 2016
Public storage was a great choice for my storage needs!
Jan 07, 2016
Great option for storage
Good access hours, can reserve / pay online, close to my house, and I can drive right up to the inside storage units. Exactly what I needed with no up selling pressure.
Aug 11, 2015
Nothing but helpful people at this location!
Jul 29, 2015
very friendly service
Good service, good information, and friendly
Jan 16, 2015
I would recommend this facility to anyone needing to rent storage. The staff is friendly and very helpful with any questions. The place is clean and I feel very secure. If you are in need of storage, stop here first. They have many sizes and can help you figure out what size to rent!
Feb 26, 2014
Public storage is a great place to store your stuff. The staff is always helpful, the property was clean and safe. If I need to store anything again I already know where I'm going.