Mar 08, 2021
Basic but priced right and easy to access
No climate control but prices lower because of this. Convenient location for us. Very friendly.
Mar 08, 2021
Easy as pie
Nice facility. Paperwork was easy and quick a lock was supplied and the unit is clean and in good shape. Great great value for the money
Dec 21, 2020
Public Storage at the Apple Valley MN Location
Public Storage at the Apple Valley, MN location has been used by me now twice over 10 years. Each time my check-in has been very systematic with all my questions answered. The location has all the supplies I need for a successful and safe storage experience. I would highly recommend Public Storage for all your storage needs.
Jun 04, 2020
So nice and very helpful
So nice and very helpful
Oct 04, 2019
Appears to be excellent for my needs which is short term storage during a move...I wish they had an electrical outlet for a light...I will use them again if/when I need short/long term storage...
Aug 28, 2019
Fast and easy clean facilities would...
Fast and easy clean facilities would rent again
Jul 01, 2019
We had a great experience while renting a storage unit. Tom was great and answered all of our questions. Even though we got there shortly before it closed, he took his time explaining everything.
May 20, 2019
The staff was helpful and informative
The staff was helpful and informative. Everyone was curteous.
Oct 09, 2018
The manager was great and professional
The manager was great and professional. The site is in a great location and the whole process was easy from start to finish.
Jul 01, 2018
I have had a storage unit ther since April of 2016
I have had a storage unit there since 2016, everything has been excellent especially the manager, Sheila, She was so courteous, helpful and really knew her business. I am still there I transferred down to a 5x5 . colleen Langley 612-501-9837
May 24, 2018
helpful & professional
Ms Shiela is very kind, courteous & helpful. She is an exemplary employee, offering help & suggestions and always has a smile to share. The facility is clean & kept up. I feel like my blind choice was the right choice.
May 22, 2018
simple and straight forward
simple and straight forward. Provided the storage for the offered price. Shiela showed me the facility and explained everything I needed to know. Very good service. I appreciated her help.
Dec 10, 2017
I always go to this public storage when ...
I always go to this public storage when ever I need extra space. Angie is the best
Sep 29, 2017
Friendly, easy, quick
Sep 21, 2017
Great for last minute storage
Great for last minute storage. I went to their website and within an hour I was visiting the storage unit, signing papers, and moving in. I only wish they had indoor storage options as well. That is the only reason I gave them 4 stars. Everything else is great!
Sep 08, 2017
Customer service is awesome! Shiela helped me get the right size storage and took the time to make sure that I have what I need.
Sep 07, 2017
Sheila is the most genuine, most personable person I have ever met. She will bend over backward to make rental stay as awesome and pain free as possible. I highly recommend this location.
Aug 21, 2017
The property manager at this location ...
The property manager at this location is amazing. She goes above and beyond and made my move so much easier!
Aug 11, 2017
Highly recommend this location if you are need of storage, Sheila is a great manager and I truly love the great customer service that she provides
Aug 10, 2017
Sheila is the best!! She is super friendly & funny, and really knows how to brighten up the environment. The storage unit we rented (10' x 35') was great. Had a ceiling light inside and a power outlet right outside the door. One suggestion for anyone who rents a storage unit, and it was not a problem for me, but the concrete floors in the units can "sweat" a little after a rain storm. No standing water at all, just can be slightly damp. If you are putting cardboard boxes in, or furniture, or anything else that is sensitive to water, put down some painters poly sheeting first (sold in rolls at home improvement stores). Like I said, I did not have a problem at all, but I did notice a couple sweaty spots on the floor in my unit. Not at all a flaw of Public Storage; just a characteristic of a concrete floor in an outdoor unit/garage. We had a five star experience and we will definitely choose Public Storage again for any future needs!!
Jul 17, 2017
great place to rent storage
May 31, 2017
The professional was wonderful
The professional was wonderful. The staff was very delightful and helpful ?
Mar 17, 2017
I actually enjoy my visits at the storage facility, not at all because I love moving... but the super sweet and very helpful Mrs. Sheila. She makes the chaos of the typical times at a storage unit feel so much more relaxing. Truly she is the reason I will come back.
Jul 05, 2016
Could not have been easier!
Aug 04, 2015
The property manager makes the experience valuable.
Sheila (property manager) from the very beginning made me want to do business with Public Storage. In my opinion, a storage unit is a storage unit and the decision was coming down to price. Sheila changed all of that and made me feel welcomed at Public Storage. She addressed all of my questions and concerns. She walked me through the process and made it easy.
Feb 16, 2015
Greeted like a family member!
The receptionist greeted us like a family member - by name. She was so helpful! The unit was clean and dry.
Sep 21, 2014
I used the service in the Apple Valley location. Everything was great, from the initial phone call to the end of the service. Sheila was great, friendly and efficient. And she's funny too :) Great service!
May 08, 2014
Friendly and easy
I like using Publuc Storage because of the easy set up, clean area, and friendly service. Ive been using Public Storage for years and have had nothing but great service. I will remain to use them.
Apr 13, 2014
I think it is terrible that you make the customer buy a "special" lock for $17 and you are unable to sell the lock back..
I think it is terrible that you make the customer buy a "special" lock for $17 and you are unable to sell the lock back.. Really what am I suppose to do with this? You advertise rates for $1 for first month but end up paying over $40 for the lock and hidden fees. The lady tried to sell me insurance for the unit and told me that my homeowners didn't cover it.. Well I got my insurance rep on the phone and she said it was 100% covered.. I think they lady got a little red in the face and was sad she didn't receive her commissions. Other then that i have no problems with the storage unit. I would tell others to BEWARE!