Rosalie
Oct 02, 2022
No remarks
Location is everything and I got second floor for one to go up& down the stairs for people who cannot be doing that activity all the time & no elevator. There is not enough dollies for renters. Had to wait a long while. Hours are short so if you live out far it would be hard to get into your storage if you had to work late like for example Friday due to traffic. I live out in LA county. I work later times so I believe the hours should be a little later. That's a negative mark for this location. All in all the site manager was a friendly and helpful about this location.
Recommended: Yes
China
Mar 09, 2021
Great
So great, quick and easy! It was a wonderful process. The manager was super helpful and polite
Recommended: Yes
Venise Rosa
Sep 03, 2020
My experience was pleasant
My experience was pleasant. Mike took care of my concerns. I was able to rent the unit I wanted.
Recommended: Yes
Tristan Lenhart
Jan 17, 2020
The process was super easy online and I...
The process was super easy online and I received a human operated phone call to confirm the time. The service received was pleasant and uncomplicated!
Recommended: Yes
Kathy Kim
Jun 20, 2019
Very easy understand for all the...
Very easy understand for all the information and professional.
Recommended: Yes
Mika Overturf
Mar 05, 2019
Great rates and great people!!!
Great rates and great people!!!
Recommended: Yes
Fred Elliott Jr
Sep 19, 2018
Very professional staff
Very professional staff, excellent facilities....? very good storage rates....?
Recommended: Yes
Richard
Jul 17, 2018
The service attendant
The service attendant, Jasmine was outstanding explaining all of the options and showing the choice with the cost for each.
Recommended: Yes
Daniel kong
Jul 15, 2018
Manager at this location is so bad
Manager at this location is so bad. Im gonna sue her
Recommended: No
Sylvia
Apr 19, 2018
I was able to view the storage unit...
I was able to view the storage unit prior to purchase. The staff was courteous and helpful.
Recommended: Yes
dominik geib
May 04, 2017
Customer service is really Nice ! Place is cleaned... very good condition! Great Place to store your things !
Recommended: Yes
Carla Deguzman
May 03, 2017
Been here for 3yrs and were finally ...
Been here for 3yrs and were finally able to downsize. Sarah showed us 2 different sizes and the transfer process was a breeze.
Recommended: Yes
carla deguzman
Apr 29, 2017
This storage is always well maintained and they have great customer service. Thank you Sarah
Recommended: Yes
Davisna Oum
Feb 12, 2017
Michael was great, fast and efficient service. Would recommend this public storage to my friends and family.
Recommended: Yes
anthony tucciarone
Jan 28, 2017
Sarah she's a very understanding person she have a street but which they need help if you ask her questions she can answer it if not she'll try to I've been at the storage for quite a while and she's helping me out a lot so you need to give her a raise cuz he's a really nice guy she doesn't get upset at people when they're late I know because I was late at one time she understands everything she's a very good people person and she always smiles I like that smiles from Anthony tucciarone
Recommended: Yes
DKS
Jan 25, 2017
Very good experience
Sarah was wonderful to work with. The paperwork went very smoothly. Just a little hick up with another tenant wanting let in to use the restroom and I didn't do it figured he should have code to get in I think we all should have to use our codes. Got a little hostile and the man on duty wasn't around at the time in the office. Also one cart isn't enough had to wait both times I have brought items to storage. Over all so far so good.
Recommended: Yes
Char H
Oct 15, 2016
I really like public storage all of there employees are so professional and thoughtful. I forgot to pay my rent this month and Heidi called me as a reminder. I'm getting older and I have a lot going on. So she said as a courtesy she would mark the calendar every month to give me a call and remind me so I don't forget. This is going above and beyond in customer service my opinion. I am so appreciative of her. Not only do they have awesome employees they keep the place clean and secure. I will continue to be a loyal public storage customer.
Recommended: Yes
DKS
Sep 20, 2016
Great Service
The two young women operating the Anaheim location on Knott were informative, efficient, and helpful. Was able to take advantage of a good sale which made this unit at the time a much better deal than three other places I was shopping. The website is well organized and easy to use. The unit was as advertised and expected in terms of location, size, and condition.
Recommended: Yes
Tracy S
Aug 11, 2015
Love the roll up door
Staff was easy to work worth to create my contract. These units have a roll up door so it makes storage easy.
Recommended: Yes
Bonnie Cooper
Apr 28, 2015
Bonnie's opinion
This place I'm at now is very clean, safe, the lights on all the time and the staff is professional. I'm so happy there. The price is perfect for me. Hope it doesn't go up in a year cause I might have to leave. Lol
Recommended: Yes
Francine Arthur
Nov 17, 2014
great service
I have been customer & highly recommend to all my friends that need someplace to store stuff. sometimes they want to try other places but I tell them this is the safest cleanest & friendliest
Recommended: Yes
Jamilah Mcalister
Aug 12, 2014
I love that the units are affordable and nicely sized. the staff is awesome and answers my questions. even the silly ones.
I'd definitely recommend a unit from public storage! Good prices and I feel my belongings are safe at all times.
Recommended: Yes
