Rose Day
Jan 03, 2023
Wrong unit?
Unfortunately after we moved everything into storage we got a call saying that the stuff was in the wrong unit. we were already on the highway heading back to Boston and had to turn around and move everything to a different unit. Was that really necessary?
Recommended: Yes
M
Nov 08, 2022
Customer service was excellent!
Great customer service and the unit was clean!
Recommended: Yes
LATICE CANN
Mar 03, 2022
Very please with services
Was clean and staff friendly and I loved that I had a discount my first month
Recommended: Yes
Kayle Madej
Feb 11, 2022
The Perfect Storage Company
When you’re in the military and constantly moving, it’s very stressful. Public Storage was considerate and helped me pick the right storage unit. They listened to all my concerns and offered me suggestions. The employers are all helpful. I’m very happy with the service they have provided to me getting set up. I highly recommend Public Storge!
Recommended: Yes
Robert Porter
Aug 26, 2020
Your company is and staff are great...
Your company is and staff are great gentlemen from another storage on millersport came to place on niagara falls blvd in amherst to help me get set up there even after the site had a bad plumbing problem he stayed till I was totally in the units to be there if I needed a hand keep up the great work and highering people like him
Recommended: Yes
Christopher Needler
Jan 10, 2020
very easy experience
very easy experience
Recommended: Yes
Kimmer K.
Nov 05, 2019
The Manager at Amherst
The Manager, Joey, is awesome!!! He was very helpful, courteous and respectful. He made the rental process very easy and stress free. Public Storage should consider themselves very fortunate to have this young man working for them.
Recommended: Yes
Dolores Becho
Sep 12, 2019
Excellent service.
Excellent service.
Recommended: Yes
Santiago Minjares
Feb 11, 2019
It was good
It was good David was not only helpful, but he also gave good advice on how to keep my items safe and secure from any damage. Thanks David
Recommended: Yes
Samantha
Aug 14, 2018
I had an amazing experience
I had an amazing experience. The woman behind the counter was very helpful and charming. She explained everything well and the space was clean. I was in and out in no time. Great hours, great location.
Recommended: Yes
Angela Funchess
Jun 21, 2018
Excellent experience so far but I wish...
Excellent experience so far but I wish there was lights in the storage unit at night
Recommended: Yes
Scott Matthews
Apr 04, 2018
Onsite manager did a fantastic job...
Onsite manager did a fantastic job explaining everything she was very pleasant and courteous
Recommended: Yes
Lisa Barretto
Mar 26, 2018
Very bright and clean
Very bright and clean
Recommended: Yes
James Reeves
Sep 21, 2017
Rented here for a few months. Very convenient and clean place. Karen helped me with everything I needed.
Recommended: Yes
Kristina Smythe
Sep 16, 2017
Very happy !!
Real nice place and helpful staff, I would recommend this place to everyone I know.
Recommended: Yes
David Price
Aug 14, 2017
Acceptabe Registration Process With Several Faults
When we checked in the facility, all went well until the manager discovered that he could not print out our paperwork which he had already competed. The previous shift had done diagnostics on the printer and he could not get it to work. Had had to fill out everything by hand and had me sign the manually completed paperwork. The available unit was at the opposite side of the gate - quite a walk. My wife and I are both disabled and it was hard to walk from the office to see the unit. It would be a good idea for all Public Storage sites to have golf carts so it would be easier to show customers their units for the first time. There was no seating in the office. We were in quite a bit of pain after walking to and from our unit. The only relief I had was to lean on the counter. My wife had to go and sit in the van while the paperwork was done. Seating should be in all offices. I did not like the fact that I had to get insurance at registration. This is not mentioned on your website as far as I know. While in general the initial registration process was acceptable, I fell that more should be done to accommodate all customers' needs.
Recommended: Yes
Jerry Ross
Jul 13, 2017
Stopped in to look at different size storages and the staff was very helpful in suggesting what I will need. Great location
Recommended: Yes
Natan Zepman
Jun 21, 2017
Best Public Storage in all of buffalo! The staff is nice, friendly, and will work with you to make sure all your needs are met stress free. I come here whenever I need to store items between semester sessions or out of town.
Recommended: Yes
Nikki Nelson
Apr 29, 2017
This was my second time booking a unit from this storage location and the experience was even better than the first. A gentleman by the name of Marcellus made my appointment quick and efficient. The unit was cleared out and ready to be viewed upon my arrival and the account process was fast and simple. I highly recommend this storage location and big thanks to Marcellus for the help.
Recommended: Yes
Christopher Pike
Mar 22, 2017
My whole experience with this Public storage location was awesome. From getting the unit to closing my account I was treated with professionalism. Highly recommend using these folks if you're storing stuff. Kudos to Karen for doing an amazing job - super helpful, super knowledgeable, and super nice!!!
Recommended: Yes
Nabeel
Jan 04, 2017
Excellent
Very good service
Recommended: Yes
Sandra Ramirez
Apr 19, 2016
Great service
Made everything go smoothly and everything was to my liking
Recommended: Yes
Edward Laub Jr
Nov 13, 2015
Excellent Service at Check In
Well run and well maintained facility. Chris is a real assett
Recommended: Yes
Frederick Rasmus
Sep 18, 2014
The manager was very friendly, assisted helping me with large storage unit
It was a pleasure dealing with public storage, they made the move easier the stress of finding a large unit was relieved with assisance of the manager, she helped out tremendously finding me a unit for the big move, thank you very much for your assistance.
Recommended: Yes
