Jeremiah
Oct 16, 2019
Helpful and friendly staff made it a great overall experience.
The staff at Next Door were very helpful and answered all of my questions. The day I moved in was a breeze. I would recommend Next Door to anyone. The facility was clean and easy to navigate and had trolleys on hand to move my items. The only negative thing I can say at this time is that the drives are cobblestone/brick which made moving small wheeled containers/furniture a bit difficult.
Recommended: Yes
Jody Vargas
Oct 16, 2019
Great
Great customer service. Prompt and quick. Showed a unit of the size I was getting.
Recommended: Yes
Theresa s
Aug 07, 2019
A good spot
Made an online reservation and gathered the documents we needed as we have never done this before. Check in was super easy and the staff efficient and professional. We had a good location and he highlighted the key points of what we needed. We were pleasantly surprised.
Recommended: Yes
kelley
Jun 26, 2019
Everything went well
Unit was as expected. Wide doors. Nice and clean. Doors open easily.
Recommended: Yes
Louie
May 16, 2019
Would be nice is doors would stay open
Since the elevator is primarily use for people loading and unloading it would be nice if there was some sort of button to keep the door from closing
Recommended: Yes
Jessica
Oct 11, 2018
Great
Great place, super kind, clean
Recommended: Yes
CANDACE
Apr 02, 2018
Good service
Lady at desk very patient and helpful
Recommended: Yes
francesca
Mar 26, 2018
Overall a good place for the price
Overall the price was right but I wasnât shown anything I felt like my first time being there I should of been shown to my unit
Recommended: Yes
LESLIE
Mar 12, 2018
Great customer service, really nice facility
Tom was extremely helpful, personable & knowledgeable.
Recommended: Yes
Phillip
Nov 08, 2017
Easy and quick
Everything was super easy and super quick. Would recommend to anyone.
Recommended: Yes
Phillip
Nov 06, 2017
Quick and easy
Great customer service. They got us in and out which was awesome. They went out of their way for us.
Recommended: Yes
Rebekka
May 15, 2017
Easy and efficient. Good location!
They were willing to get me in right away to sign up for the unit. They made everything easy and they will reimburse you for a truck rental to get everything moved in!
Recommended: Yes
Christine
Apr 13, 2017
Paperwork done quickly.
Everything was smooth and as expected. We filled out paperwork and saw a unit right away.
Recommended: Yes
Stephen
Feb 23, 2017
Super clean. Excellent staff!!!
I recommend this facility to everyone!
Recommended: Yes
Tracie
Feb 05, 2017
Happy so far!
This facility is new to me, and I'm pleased so far. Everything appears to be well-kept and well thought-out. I've used other facilities that made me wonder where all the money was going that was being paid for the over-priced units, doors out of alignment, paint peeling, large potholes in the pavement left me a bit leery. BUT, NOTHING OF THE SORT HERE!!! Just started here, but couldn't be happier. GREAT customer service, btw!!! Super friendly, like neighbors!
Recommended: Yes
James
Jan 29, 2017
New and clean indoor storage. Cheap.
Nice new and secure. Climate controlled space at a great price.
Recommended: Yes
charlene
Jan 27, 2017
Revision to previous review
I had previously posted about how the elevator was unavailable when I moved into my third floor storage unit. Next Door Storage informed me that there was a power outage and they didn't know it had effected the elevator. So there elevators are available on the weekend. However, be aware that they do not have an emergency line, so if this or something else happens again, so are on your own. They did end up compensating me with a free month.
Recommended: Yes
Kenneth
Aug 15, 2016
Area under construction, difficult to get in and out!!
Office staff very friendly, would rent again.
Recommended: Yes
Kim
Feb 09, 2016
In between moving
Facility was easy to work with and the detail to taking care of their property is excellent.....staff was super nice and friendly
Recommended: Yes
Jeanne Cooke
Aug 07, 2015
Easy, quick, no deposit, easy to cancel
Very easy and quick to set up, will be just as easy to cancel. Only disappointment was when we went to drop stuff off, could not get in-may needed to wait one day.
Recommended: Yes
Fernando
Jun 09, 2015
Basic, No-Frills Storage
We are condensing two households into one and needed some extra storage until we can sell the surplus items. We have no prior experience with storage units, so please keep that in mind. The woman who works in the office is very nice and straightforward about the rules and regulations. There is a key pad to a gate to get into the storage area. They are a bit older and nothing fancy. Our unit had a bit of cobwebs, but otherwise, clean inside. The office could use some sprucing up - if only to attract more customers. We had no idea that the storage units are vertical, but that's our inexperience. We went to the unit after a hard rain and everything was bone dry. They will not send you monthly reminders to pay your bill!! I highly suggest you do the auto-pay option. They charge for a lock, charge for monthly statements, charge for insurance, so the fees can add up. We have nothing else to compare prices to, so $80 a month seems a bit high to us, but what do we know. They have a free truck for you to use if it's available. We got our own uhaul, so I can't comment on their truck or prices. Overall, we're pleased so far but hope this is just a temporary solution.
Recommended: Yes
Tyrone
Sep 01, 2014
Recommended: Yes
Roger
Jul 24, 2014
Rates are very competitive, however parking spaces for trailers are unpaved and not marked with space numbers.
Recommended: Yes
Charles
Jul 10, 2014
Recommended: Yes
Nancy
Jul 03, 2014
Needed last minute storage. Customer service was fantastic and quick. Very helpful. Price great!
Recommended: Yes
Carl Smelding
Oct 16, 2013
Went great
Only needed storage for a couple of months but went off without a hitch...would definitely recommend.
Recommended: Yes
john
Sep 03, 2013
If you like mold on your stuff, this is your place!
This place is the worst. Ordered a unit through uhaul and opon arriving at the place they said I had no unit waiting for me. Finally dealt with all the bs and they gave me a code that didnt open the gate, so I was sitting at the gate with a uhaul full of stuff and nowhere to go, had to come back the next day and pay for an additional uhaul truck rental change. And as a cherry on top, when I went to pick my stuff up after 6 months half my furnature had mold on it. THICK MOLD. It was disgusting and they coulnt care less about it. Thanks for nothing Next Door Self Storage, your company is horrible.
Recommended: No
Matt Swanson
Oct 25, 2012
Good unit at a price
Went in and Lori was great...she ended up showing me a couple units and was able to move in pretty quickly...would definitely recommend them.
Recommended: Yes
Angela Loftis
May 01, 2012
I felt right at home
great specials, friendly, helpful, and go beyond what's expected
Recommended: Yes
