Jan 16, 2020
Excellent staff & facility!
I was grateful to work with Derek & Charles to get set up & find just the right space for us! They were very knowledgable and friendly, and I appreciated the time they set aside to work with me! They were also up-front about all terms, conditions, pricing, etc. Very much appreciated, and a satisfied customer!
Karen L Grimes
Sep 28, 2019
Proffesional, courteous, friendly and efficient
Very nice place! Desk associates very knowledgeable and courteous.
Sep 12, 2019
Love the spacious elevators and dollies for loading on the propert.
Jul 17, 2018
Glad I made this move
Quick, easy, great customer service and clean facility
Jul 02, 2018
Quick and simple
Easy, explained the fee structure up front which I definitely appreciated.
Jan 06, 2018
Everything was great and moving in was super easy. Tony the manager was so nice and helpful and answered all of my questions.
Apr 09, 2017
Great unit, better people!
Easy to check-in and great tips from Tony.
Apr 01, 2017
Secure, clean, and easy access
Employees were helpful and detailed with their walk through and paperwork, unit looked clean and had high ceilings
Jan 13, 2017
Very smooth storage transition
Putting things in the storage unit was a breeze. doorways and elevators all to get you to the storage unit were easily accessible!
Aug 31, 2016
I realized I made the right choice from my first call. Sarah is an exceptional Representative for your company. She picked up on my stress level and did a fantastic job in trying to get me settled.
When I finally met her, she was even more accommodating. Sarah had me leave with a smile of satisfaction. Keep up the outstanding 5-star customer service!
Aug 29, 2016
Very best place to store
I will recommend this to anyone who wants a clean and professional place. Very secure as well
Jul 03, 2016
Clean and secure facility, conveniently located
This facility was slightly more expensive than others in the area, but it is on my way to work. It is highly secured and clean inside. Temperature was well-regulated. Check-in agent was friendly, thorough, and informative.
Jul 01, 2016
Clean and friendly
Clean and friendly place with great security
Jun 28, 2016
Clean, excellent pricing, friendly
Great location with clean facilities at a very competitive price. Wish the truck was available but was told that it had been gone for a month!!!
Feb 25, 2016
Great customer service. The facility has the truck which is a great advantage
Feb 22, 2016
Jan 21, 2016
Excellent service and well maintained space
I was greeted with a smile and excellent service. The facility is well maintained. I am very please with my space. FRR
Jan 16, 2016
Agent was exceptionally accommodating and helpful
Great move in experience, excellent customer service.
Sep 02, 2015
Customer service was great. Helpful and informative employees made the process easy.
Jul 30, 2015
Great experience! The staff was friendly and the storage units were clean
Jul 24, 2015
Straight forward and easy.
Jul 15, 2015
Fast and easy process
Overall good service very friendly staff great amenities
Jul 03, 2015
Very easy, very secure
They made it very easy to get a unit and although it is a pain to keep entering your security code it does make you feel safe and knowing your property is secure. Very clean and organized.
Jun 21, 2015
Nice secure storage with good managememt
The subject sums it up. Clean, climate controlled, friendly staff.
Jun 12, 2015
The staff was very accommodating to help me find a unit that fit my needs. They had a truck I could use to help move in and afterward (as it was a very hot day), they gave me a bottle of water. Overall, the service was excellent. The unit was clean and the price was right. I would definitely recommend this location to others.
May 13, 2015
Very attentive service, clean and secure facility, easy move in.
Mar 25, 2015
My experience with this storage place is wonderful. The employees have a pleasant attitude and really work with you. I love the customer service. I had to rent a truck from them and it went so well and fast. CubSmart is a great storage place.
Jan 24, 2015
Tony was fantastic. He was extremely helpful and informative when I asked numerous questions.
Oct 30, 2014
Jul 13, 2014
I came 10 min early and the lady who helped did not turn me away. She was very professional and friendly. Very helpful. I forgot her name but she did say she lived there. I was very impressed.
Jul 07, 2014
Its a great value for the area. Staff was very knowledgeable and very helpful. I was in and out in around 10-15 minutes. Made the change to a larger unit immediately.
Jun 18, 2014
The person at the front desk was very nice and helpful.
Would recommend the storage to friends and family for service, location and price.
Nov 24, 2013
In and out. Quick and courteous.
If America's business is business, then this cubesmart location is America. Wait that doesn't make much sense. Nevermind.
Found this location on Sparefoot, and they were extremely helpful and got us up and running in no time flat. Highly recommend.
Nov 12, 2013
Oct 02, 2013
Very clean and efficiently run.
Sep 04, 2013
Jennifer was extremely helpful to my wife and I with trying to locate a storage suitable for our needs. Not only was she helpful, but she was kind, courteous, and assisted us with any other questions in which we had.
Aug 27, 2013
Best Storage in NoVa
Aug 22, 2013
I'm active duty, and have dealt with many moves during my 19yrs. This has been the best, easiest and most efficient storage facility I have ever stored my gear in!! The staff was superb and it was a pleasure working with them!!
Jul 11, 2013
Satisfactory and secure
The facility staff were very helpful and informative! The facility itself was very secure for my needs!
Mar 11, 2013
After seeing the problems and condition of other storage facilities, I would have to say this was a pleasant experience. Customer service was above and beyond.
Jan 31, 2013
I spent about 30 minutes filling out paperwork and was then shown to my unit. The two women who helped me were AMAZING - very professional and incredibly helpful. They made me feel comfortable and I am confident after speaking with them that the security is top notch. I was very impressed with the cleanliness of the faility. My friend who helped me move my stuff into my unit was also incredibly impressed at the upkeep of the place.
Jan 29, 2013
Staff was friendly and the facility is convenient and secure.
Dec 11, 2012
Overall I had a good experience. One thing; I asked the attendent for information on the insurance company. He stated that there is none, if something happens pictures are taken, sent to Bader and they contact me for further coordination. Later, I find out that they actually mail me a contract with ID and contact number. The attendent might want to know this info for future customers.
Sep 11, 2012
Sep 11, 2012
Was perfect for my needs!