Sep 11, 2019
Customer service is excellent
Customer service is excellent. The access to the units are very convenient. I am a pleased customer.
Jun 04, 2019
Great customer service
Great customer service, easy move in instructions
Sep 27, 2018
The manager of the storage location was the best
The manager of the storage location was the best. She was so helpful and kind, it made the experience as nice as it could be considering how exhausting moving is!
Sam E Saito
Sep 26, 2018
Very accommodating, thank you.
Aug 23, 2018
Ask for Akiesha!
My only complaint was that my unit was dirty when I got in it; a few rusty nails, a little broken glass, dirt and dust, etc. But my check in was phenomenal. Akiesha went above and beyond our expectations, she was a front desk superstar and made us feel right at home with her excellent customer service and personality.
Apr 30, 2018
I am happy that there is an elevator...
I am happy that there is an elevator and carts available to move my belongings. However I am sorry to say that somebody cut the lock off my unit and rifled through my belongings; then they put their own lock on!! I had to call the police and found out that somebody else also got their stuff ripped off. The police cut their lock off with the jaws of life and I had to buy a new lock. The bolt that slides into the wall is bent up and the hole I had my lock in was completely cut off and needs to be replaced. When I informed the attendant on duty she was nice enough but did not seem concerned that somebody is ripping people off! I think that PS needs to put cameras on the second floor of this building. But props for being nice people and it is fairly clean. Open long hours helps me to have access to my unit
Apr 04, 2018
Great storage facility
Everything is simple and affordable, and easy to access!
Feb 05, 2018
The people who helped me were very kind ...
The people who helped me were very kind and professional. I would recommend them to anyone.
Jun 21, 2017
My experience there with Akiesha and Toni was great! They were so helpful, comforting, and even welcoming. Best experience with any Public Storage employees I've ever had.
Randy S. Horton
Jun 16, 2017
Working with Akiesha and Toni was wonderful. Akiesha made the entire process effortless. I highly recommend this facility for any storage needs.
Jun 13, 2017
Toni was extremely helpful and made sure my storage unit was going to work for my requirements. Fast service with a smile.
Jun 13, 2017
Akiesha and Toni were great to work with when we were looking to downsize our storage unit. They worked with us over a couple of weeks, showed us our options and found us a great price.
Apr 26, 2017
Akiesha was very helpful when I came in looking for boxes to move. She has excellent customer service and I would definitely go back to her if I needed anything else.
Feb 28, 2017
Excellent all around!
Great price and service!
Mar 22, 2016
GREAT SERVICE, GREAT FACILITY
While the facility is first rate - safe, clean, accessible, cost effective - the true value of Public Storage on Webster St. in Alameda, CA is the great facilities staff: Akiesha, India, and Sabrina. Akiesha has been dealing with us since we started about a year and she is the main reason we have stayed. She is efficient, knowledgeable, fun, and just a fantastic support! India and Sabrina are also truly wonderful people and an asset to Public Storage!
Nov 17, 2015
Great Location, Friendly Staff, but Elevator broken last 2 weeks
I love the location as it is close to me. The staff are wonderful, very friendly and helpful. But the elevator has been broken the past 2 weeks I've come by. It's not completely broken, but getting it to work is problematic. Since I'm on the second floor, I really need the elevator to be working.
Jul 21, 2015
Great service, great facility
Easy reservation, easy move in. The whole process was very painless.
Aug 20, 2014
I love the fact that my experience with Public storage is so reliable, I have No worries about my personal things being kept is in great hands. I would like to thank the team at Alameda Public Storage.