Princess Jolly
Jul 27, 2021
Great customer service, clean and friendly manager
great customer service and friendly
Recommended: Yes
Derick
Jun 12, 2020
Courier
The staff was very knowledgeable and courteous
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Recommended: Yes
Drenda Renee Stone
Jul 05, 2019
After Hours/emergency Access doe not work
I moved in two days ago. The facility is nice, the manager on-site was very helpful, price is reasonable, etc. My major complaint is the 24 hour emergency access number posted is not answered. I arrived at 9:25 (25 minutes passed access hours) with my life on a moving truck and was unable to access my unit. The manager had told me a day earlier that if I got there late, the number(s) posted on the gate and keypad post could be called to gain access in an emergency after hours. I tried both numbers for approximately 20 minutes before giving up. No one answered. This caused me to lose the movers I had paid and to have to pay new movers (nearly $200) the next day to unload my moving truck. I cannot recommend Life Storage for this reason.
Recommended: No
Jasmine Knight
May 12, 2019
Great Deal and Good Customer Service
Good customer service and great deals... the facility was nice and clean
Recommended: Yes
Raymond
Dec 31, 2018
GREAT!!!
Very clean facility, pricing is also very competitive. location is close but not too close to everything. very secure feeling. wasn't real impressed when i went to sign my paperwork and take possession with the assistant manager.... The office had an open sign up, and a sign stating if no one was in the office to call a number for help. about 15 minutes after they were supposed to be open, the assistant manager showed up like she had just woke up. none of my pre-filled out reservation info was available so i had to fill it out again. it took almost 40 minutes to get the unit paperwork signed and be granted access. i had spoken with the manager a few times and he seemed on top of things and with it. overall, i am satisfied with what i got and what i'm paying
Recommended: Yes
Latara
May 30, 2017
I didn't have an complaints at all
I called at the last minute because I wasn't going to be in town by a certain time. Danny waited on me, I really appreciated that
Recommended: Yes
Catherine
Sep 24, 2015
Staff is very nice and helpful
Very impressed! Staff was courteous and professional and it was spotless when I walked in and smelled great!
Recommended: Yes
Jamie
Feb 20, 2015
We have just recently moved in to a unit, the customer service was great, being able to call & reserve a unit over the phone worked out wonderful. The facility is clean, well maintained, & has a safe secure atmosphere. We are overall very pleased!
Recommended: Yes
Kevin
Nov 23, 2014
Great!
Recommended: Yes
Natonya
Nov 13, 2014
It was a great overall experience.
Recommended: Yes
Barbara
Nov 01, 2014
Recommended: Yes
john
Oct 13, 2014
friendly, clean, well lit
Recommended: Yes
TR
May 06, 2014
Overall good rating
Very friendly and pleasant. Worked with us online. No problems and no complaints. Impressed with everything. I have good feeling about storing my stuff there. I am a happy camper.
Recommended: Yes
Thomas
Apr 30, 2013
Price is right. Customer service is top notch. Seems plenty secure. I'm happy.
Recommended: Yes
Alonzo
Feb 20, 2013
It was great over all
Recommended: Yes
Chris
Oct 02, 2012
Very helpful and informative.
Recommended: Yes
Brandy
Jul 30, 2012
Best Storage Experience
I reserved my unit online at a VERY low price. I also was able to reserve the free truck that was offered with my storage unit. I went there on Saturday and everything was very easy! Filling out the paperwork was quick, the worker was extremely helpful and all of this for a very reasonable price! I would recommend Uncle Bob's to anyone.
Recommended: Yes
