Kimberley Houston
Jul 29, 2023
Friendly
The staff was friendly and helpful
Recommended: Yes
Judy Pickett
Nov 28, 2022
Online was comforting and provided me with a confirmation number
Online was more helpful than it was when I actually got there. I was disappointed and my reservation was not acknowledged but I got the storage anyway
Recommended: Yes
Gregory Jackson
Nov 13, 2022
The unit was perfect for me
The staff was very helpful and made my experience very easy.
Recommended: Yes
Lisa
Nov 06, 2022
Nice Facility with friendly staff
I was coming in from out of state and wasn’t sure if the unit I held was going to be big enough. I was able to go check out the unit and then came back and got right to the paperwork which took no time at all. The staff was very friendly and helpful. All my questions were answered and they not once got annoyed with me when I had more questions come up which has happened before with other facilities.
Recommended: Yes
Ashley Martin
Sep 14, 2022
very easy move in
Thanks for making this a stress free
Recommended: Yes
Dionna Shepherd
Jul 31, 2022
Dead animal
When I moved into my storage locker there was something dead inside the bag and the whole locker was smelling bad
Recommended: No
Amy
Jul 09, 2022
Best value, nice, friendly and easy
Very friendly. Nice, good facility. Felt very comfortable through the whole experience
Recommended: Yes
Carissa Kelly
Jul 09, 2022
Great choice
Clean, easy access, affordable and very nice people in the office!
Recommended: Yes
Jake
Mar 30, 2022
Seems like a great place
Haven’t been here even a week yet, but seems good and reasonably priced. Pretty cool everything is gated. Only sucks that it’s not 24/hours
Recommended: Yes
慈癲祥
Apr 06, 2021
Everything is clean
The staff was polite and courteous
Recommended: Yes
Kimber white
Mar 16, 2021
If you need a storage unit this is the place to go
Very nice facility and customer service. I really like the fact that no matter the time (even 3am in the morning) you can get a storage unit, pay for it, and move in by doing it all online. Units are a bit pricey, but do fall in line with the pricing for the area.
Recommended: Yes
Tasha Collins
Jan 28, 2021
Great
I did not like that they forced me to pay $11.00 a month for insurance on my own belongings. Plus a one time fee of $24.00
Recommended: Yes
Krista lengyel
Jan 03, 2021
Issues
The unit has a couple leaks unit. The door needs replaced. The staff was great, but I’m not happy about spending $155 a month for leaks and a crappy door
Recommended: Yes
Keyser
Jul 31, 2020
Nice unit for the price
Great experience. Very helpful staff
Recommended: Yes
Ken
Jun 29, 2020
Nice Faculity that is Affordable
Everything went well the paperwork was quick and I was able to move in my storage unit immediately great customer service.
Recommended: Yes
Bianca
Mar 22, 2020
Easy and clean
Easy to reserve and pay for your unit
Recommended: Yes
Zachary Crane
Dec 17, 2019
Very reasonable
The pricing is very reasonable and had great customer service.
Recommended: Yes
Jeff Wilson
May 29, 2019
I'm good
Girl that rented me the unit was as helpful as she was beautiful very nice person to deal with
Recommended: Yes
Bob
Mar 30, 2019
Nice and affordable
Very nice and convenient. Only draw back is limited access, as they close at 10PM
Recommended: Yes
Michael D
Sep 22, 2018
Good product, good service.
We were very impressed with the service given by Tom, the manager. He explained everything thoroughly, gave us a tour and answered all questions we had. Service and safety are key at storage facilities and this place seems to have both.
Recommended: Yes
Charles
Sep 03, 2018
Nice and easy to acquire
Clean unit ,very easy to get in and out of
Recommended: Yes
Timothy
Jun 25, 2018
Nice and clean, fair price
Nice and clean, fair price. Recently remodeled storage units
Recommended: Yes
Shaleah
Jun 06, 2018
friendly, helpful, polite and understanding
The lady that helped me was very nice, she read all of the information to me so that I knew what I was signing, then had it all e-mailed to me in case I wanted to check it over for myself. She gave me business cards and phone numbers, walked me through the use of the security keypad to make sure I understood how it worked, and even stayed to make sure I was able to get my things loaded into the unit! I'm pleasantly surprised at how wonderfully the prices fit with my budget and will definitely use them again if ever I need to store things. I can travel now with my mind at ease knowing my things are safe. They even offer auto pay options so I don't have to stress about paying that bill! All in all, I'm 100% satisfied!
Recommended: Yes
Andrea
May 02, 2018
great people very clean and safe
felt very safe putting my thing there
Recommended: Yes
Terri Hofmann
Aug 03, 2017
1st day
Unbelievable customer service!! David was quick, efficient , extremely professional and informative. In a world that service isn't what is used to be it was a wonderful and refreshing experience. Thank you David you should be commended.
Recommended: Yes
David
Jul 14, 2017
happy with almost everything
moved in after dark - no working electricity or light inside the storage unit.
everything else was great.
Recommended: Yes
Rick
Jun 21, 2017
Awesome service!!!
Friendly and accommodating staff, clean facility, we'll worth using if you need storage space. Dave is one he'll of a salesman and even more so a he'll of a nice guy. Would recommend to anyone and everyone.
Recommended: Yes
Robert
May 30, 2017
Friendly
Awesome awesome awesome awesome
Recommended: Yes
Robin
May 29, 2017
This is my third review
They keep sending me an email to review. Sparefoot was horrible to me, but Valley Storage made up for it!!!
Recommended: Yes
Robin
May 27, 2017
Valley Storage is Great!!
Valley Storage employee, David, was so helpful and was really nice to my Grandmother and I.
Recommended: Yes
Andrew
May 25, 2017
The front desk service was friendly and excellent.
Although there were a few small holes in the walls between units I doubt they are much of a security threat. The service was very friendly and helpful.
Recommended: Yes
Robert
May 20, 2017
Very affordable and clean facility
My unit was almost half the price of u-haul's, the service is excellent, from what I could see it's very clean. Could use a 2nd exit though
Recommended: Yes
Cody
May 03, 2017
Overall good storage place
First of all the customer service was great and they didn't pressure you into anything and they talked to you in a comfortable manner. Second the price is very well for comparison with other around me. I didn't like how the walls looked like they were caving in and it was still a little ditty but nothing major.
Recommended: Yes
Steve
Apr 28, 2017
The lady in the office when I signed up was very helpful and informative.
The space I got will serve my current needs and at a reasonable price.
Recommended: Yes
Brittany
Apr 24, 2017
Great
Super nice people. Affordable pricing. Close to home.
Recommended: Yes
clarence
Apr 10, 2017
Very easy to deal with everyone online, and in person
I had everything set up and was in and out in no time! The service is great
Recommended: Yes
clarence
Apr 08, 2017
Person working was very efficient and helpful
I would recommend Valley storage to anyone! The Price is Right and friendly service. Great terms
Recommended: Yes
Michele
Apr 04, 2017
Quick and easy
I reserved my space online. Everything went smoothly when I got there. No problems.
Recommended: Yes
Brandt
Mar 15, 2017
Great service
Exactly what they said. Friendly service.
Recommended: Yes
Stacey
Feb 27, 2017
Best prices!!
The staff was very friendly and knowledgeable. I have recommended this facility to a few friends already!!
Recommended: Yes
Stacey
Feb 10, 2017
The staff was very nice and helpful
The light does not work in my unit
Recommended: Yes
Aaron
Jan 29, 2017
Quick and clean
Fast service. The facility was clean and dry. Would do business with again.
Recommended: Yes
Angela
Oct 18, 2016
Nice!
Very nice staff and reasonable pricing storage unit clean and dry
Recommended: Yes
