Feb 15, 2020
The ads were misleading to me and the...
The ads were misleading to me and the staff was out sick and they kept changing my online reservation saying that the staff was sick and hospitalized..i rented a Uhaul and i rely on k.other people to help me due to being disabled which caused me to rent the Uhaul 3 extra days..and I paid this month and just got another invoice saying my payment is due...its only been a week...the parking lot is very icy and dangerous this place is not handicapped accessible for me at least
Aug 26, 2019
Vanessa and Felecia
Vanessa and Felecia are very helpful in making what could be a very trying time a smooth and easy process. Thank you ladies I really really appreciate it!!!!
Jun 06, 2019
Staff was professional and welcoming
Staff was professional and welcoming. Facility was clean and worth the price. Glad we chose public storage.
May 07, 2019
They have been great no issues
They have been great no issues
Dec 18, 2018
Good experience took time to show unit...
Good experience took time to show unit and tell me best options available
Aug 25, 2018
The staff is helpful and knowledgeable
The staff is helpful and knowledgeable. The units are clean and well kept. The facility has easy access, but plenty of security as well
May 23, 2018
PS Brittain rd
I have had very good experience with the staff at public storage facility I use. Brittain rd. I think in general PS should offer rate deals with people who are not just NEW customers. Some of us get multiple units and return again too. Security cameras monitoring could increase.
Sep 08, 2017
Great customer service. The girls were so friendly and helpful! Recommend this place to friends and family.
Aug 30, 2017
I use this storage facility a lot and would recommend it to anyone looking for a unit. The management and workers are great. Reasonably priced .They have added lots of cameras for added security.
Aug 24, 2017
The manager was very nice and she ...
The manager was very nice and she helped me out to the max. I would recommend that others should go there.
Jul 08, 2017
Excellent property manager nikki very nice and friendly took me around and showed me different units to make sure i had the right one i needed to store my things great job
Jun 29, 2017
Nikki was awesome! She took the time to explain everything very clearly! Nikki was extremely knowable and very polite! I truly enjoyed working with her!
Dec 01, 2016
Public Storage is a nice place to store your things that need to be stored away.
Jul 26, 2016
Good clean facility. Excellent customer service representatives. Excellent on-site staff.
Jun 14, 2016
The employee was very pleasent. He was very respectful explained everything. The site is very clean an well kept.
May 10, 2016
Easy and refreshing
Everyone was friendly and the process was easy.
Mar 16, 2016
Fast easy and convenient
Apr 09, 2014
gates dont need to be locked down at 9 if there is a passcode anyways
a lil pricy too
Mar 01, 2014
Customer Sevice equals Customer Satusfaction!!
I've found my experience with Public Storage to be just okay. The customer service reps at the Brittain Road location are not very friendly when if express concerns or attempt to resolve issues. Customer Service is priority to me when dealing with a business or recommending a business to friends and/or associates. Maybe some training on tone of voice, listening to understand, and overall continued successful communication will benefit the location to have the best relationship with customers.