Not clear on pricing- lots of charges that were not mentioned when we visited the facility. No mention of an additional fee for lock (can't bring your own) or the additional fee for insurance ($9/mo). It is, however, a clean, secure facility. Hopefully it's worth it!
We’d like to thank you for taking the time to leave feedback on our facility. We pride ourselves on providing our customers great and convenient service and always look forward to hearing from you.
In regards to your review, we do require all customers to have a lock on their unit, however, we do not require that they buy the lock from us.
As for the protection plan, it’s standard protocol for all of our tenants to be equipped with the protection plan. It’s our primary emphasis to keep all your belongings safe while in our facility and the protection plan is put in place to ensure it remains that way.
If there are any other questions or concerns, please feel free to reach us at our office. Thank you very much for your business.