Nancy Ippolito
Aug 03, 2021
Online reservation easy
I chose this facility mainly because they offered the size I needed at a price that was more reasonable than others. The online resevation & payment process was a breeze & I appreciate that. I only have one issue right now & that is how to exit from my unit location through the gate without having to do a 3 point turn & back up to maneuver up to the keypad
Recommended: Yes
Anne
Jul 27, 2020
Good price
cheap unit, unswept, had to reattach light pull and rented with out showing unit
Recommended: Yes
削
Mar 21, 2019
Just what I needed
Overall good experience. They're not accessible 24 hrs tho, if that's what you need, look elsewhere. Otherwise gate opens early morning and locks down at 10pm.
Recommended: Yes
Frank
Aug 08, 2018
Quick 5 minute process to store our RV
Plenty of space to move RV in. Will be an easy out when we need to pick it up.
Recommended: Yes
john
Mar 02, 2018
worked out great
worked out great. only thing i don't like is that access ends at 10pm
Recommended: Yes
Ashley
Jun 09, 2017
Very professional
Quick process and professional! Would highly recommend them.
Recommended: Yes
Jeff
Feb 27, 2017
Clean Ease of Doing Business had Fees/Insurance not initilly Disclosed
The check in person was very nice, efficient, informative, and helpful. The downside is the $24 "admin" fee and $12 for insurance, if you don't have your homeowner documents present, that was not clearly stated in the initial price.
Recommended: No
Ken
Aug 27, 2016
Great Deal, Excellent customer service Mike is really the best of all.
Location is great for the west suburbs. Mike really covers everything from start to finish the grounds are clean...the photos don't do it justice!
Recommended: Yes
john
Mar 10, 2016
Great price and smooth transaction
Great pricing very smooth transaction
Recommended: Yes
Abeer
Oct 18, 2015
Amazing
I used this storage it is so nice
Recommended: Yes
Luke
Jul 15, 2015
Great
enjoyed the value offered and the security. Staff was friendly and helpful
Recommended: Yes
William
Jun 22, 2015
Staff was very helpful and thorough. Unit was exactly what I wanted.
Recommended: Yes
Jeevan
May 23, 2015
Good experience
Very interactive webpage design
Recommended: Yes
Emy
May 16, 2015
Wonderful Service
Fast, easy, sign up, friendly, excited people. Would recommend using this storage facility to anyone!
Recommended: Yes
Bruce
May 14, 2015
As good an experience as I could hope for!
Everything was ready to go when I got there, and the experience was fast and easy.
Recommended: Yes
Niki
Jul 16, 2014
My experience was very good primarily due to the people that I encountered. Mike was amazing! He was friendly, informative, and forthcoming with all the fees and charges that I could expect while I am renting my storage unit. I'm looking forward to interacting with him again and again during my stay at his facility. Also, the representative I spoke with on the phone was incredibly helpful and patient while she helped me find the facility that would serve my needs the best. Thank you both!!!
Recommended: Yes
Tyler
Apr 30, 2013
Our experience was great and the facility precisely fit our needs.
Recommended: Yes
Jim McDonough
Apr 20, 2013
Good experience, hassle free
Good value, site mgr helpful & professional..everything went very smoothly..perfect location for my needs..
Recommended: Yes
Linda Chirikos
Mar 19, 2013
clearing out stuff
Staff is great, it's why I drove the extra miles, compared to other
storage unit staff you guys get a a
Recommended: Yes
Sarah
Dec 27, 2012
Recommended: Yes
Michele
Feb 22, 2011
It was a pleasure doing business
Michael at U-Store-It #674 does a very fine job managing the complex. He is always professional, kind and helpful. It was a pleasure doing business with him. He is a definite asset to your company.
Recommended: Yes
