About Simply Storage - Shrewsbury
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Customer Review
Anna was nice, Everything else is lacking
I needed a quick place to store some items for a couple of weeks. Anna was the person who helped with the paperwork and tour, she was absolutely wonderful, pleasant and even stayed past 5pm to make sure my code worked at the gate. That said, the things I don't particularly like was the cleanliness and safety of my items. The place is dirty with old smells throughout, the gate is dated and they use the hottest, most high energy watt bulbs throughout the facility. This causes the buildings unnecessary heat buildup as well as wasting energy which ultimately drives up costs for all of us. Also, unlike many storage places, once you've paid for the month, if you give notice to vacate, they won't pro rate a refund, they keep it. I think that's a poor business model. Ya, so overall, use at your own risk but at least you'll know you will get service with a smile from Anna!
See all 2 reviews of Simply Storage - Shrewsbury
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869 Boston Tpke, Shrewsbury, MA 01545
Customer Reviews of this Facility (2)
Anna was nice, Everything else is lacking
I needed a quick place to store some items for a couple of weeks. Anna was the person who helped with the paperwork and tour, she was absolutely wonderful, pleasant and even stayed past 5pm to make sure my code worked at the gate. That said, the things I don't particularly like was the cleanliness and safety of my items. The place is dirty with old smells throughout, the gate is dated and they use the hottest, most high energy watt bulbs throughout the facility. This causes the buildings unnecessary heat buildup as well as wasting energy which ultimately drives up costs for all of us. Also, unlike many storage places, once you've paid for the month, if you give notice to vacate, they won't pro rate a refund, they keep it. I think that's a poor business model. Ya, so overall, use at your own risk but at least you'll know you will get service with a smile from Anna!
NICE and Dry
This is the first time I ever needed a storage place. The person who took care of me was curteous,informative and left no stone unturned.The place was clean and dry which was good to see. Thank you.
