Russ Watkins
Jan 12, 2024
Good initial response...Great Follow up & Helpful service
All Good
Ggggggggggooooooooodddddddddggggggggoooooodddddddddddddddddddddgggggooooooddddd
Recommended: Yes
Rebecca
Jun 21, 2023
Very helpful
The staff is very friendly and helpful since I am new to the area gave recommendations on dining and things to do in the area.
Recommended: Yes
Rita Bryan
Sep 03, 2022
The guy was nice and made it simple.
Nice employees, clean, not crowded.
Recommended: Yes
Janet Kline
Aug 19, 2022
Overall great experience.
Great customer service and the storage unit is very clean. I like that the whole site is very secure.
Recommended: Yes
Kalyn Stiles
Jul 17, 2022
Good place to store your stuff
Overall I liked this Facility. I didn’t like that on top of the price you also have to buy a lock for your unit. The employees were friendly but didn’t move the quickest and when you have a moving truck only for a couple of hours that’s a bit of an inconvenience.
Recommended: Yes
Joe J
Jun 30, 2022
Super easy reservation and upfront honesty
Easy to reserve and change, if necessary. Up front honesty on charges and monthly payment systems. Very friendly and helpful with all aspects. Clean facility and locker.
Recommended: Yes
Bekah Sullivan
Jun 13, 2022
Great customer service!
Very accommodating and great customer service!
Recommended: Yes
Zoe
Jun 06, 2022
Fairly decent for price and location
I'm not completely sure if all places do this, but an admin fee and insurance fee is a little out of hand.
Recommended: No
Samantha Roché
May 28, 2022
Great customer service
The service I received was great. The people are very sweet, informative and helpful. The facility seems well maintained and in a safe area. And it's the lowest priced facility I could find!
Recommended: Yes
Shareen Stone
May 26, 2022
Easy check-in
Donna was do helpful with the check in. Very friendly.
Recommended: Yes
Dena Miller
Apr 21, 2022
Very Friendly and helpful
I found checking on was very easy. The man that helped me was extremely helpful and explained everything. Happy I chose this location .
Recommended: Yes
Denton Akers
Mar 01, 2022
Clean well laid out and friendly
Thanks for providing me with a great storage unit for a fair price. Very friendly people as well.
Recommended: Yes
Denton Akers
Jan 17, 2022
Well laid out facility with great security
Clean spacious unit, exactly what I was looking for. The security is great and the layout is accessible. The customer service is excellent and very helpful. I recommend this storage facility to anyone who needs a little more space.
Recommended: Yes
Melinda Hood
Dec 25, 2021
I thought it was super easy
I made arrangements all online. There was no hassle. The staff is friendly and nice
Recommended: Yes
Laura Wright
Nov 05, 2021
Quick & easy to get a unit!
I was able to call and get a storage unit over the phone and access it the same day! Very nice and efficient customer service!
Recommended: Yes
Ebony
Jul 31, 2021
Yes I Would The 1 In Roanoke
I Love The Customer Service The Roanoke Location & Shaun Was An Amazing Representative For You're Company & The Lady @ The Vinton Location Was So Unworkable Rep But Overall I'm Good Thanks To Shaun
Recommended: Yes
Lacey
Dec 17, 2020
Friendly fast and cheap
Easy registration and sign in. Was able to access unit immediately and had gate code working by the time I left.
Recommended: Yes
Vicki
Jul 27, 2020
Service was really good.
Customer service was good. I was pleased.
Recommended: Yes
Susan
Jul 20, 2020
All in all a good experience.
Those on the phone as well as those we met in person were pleasant and helpful.
Recommended: Yes
Vanessa
Jul 08, 2020
THE OWNER WAS VERY HELPFUL
THE OWNER WAS VERY HELPFUL AND THE PLACE IS JUST WHAT WE NEEDED
Recommended: Yes
Tracie
Oct 18, 2019
Awesome customer service!!!!
Clean and very friendly service
Recommended: Yes
Precious
Oct 01, 2019
Very well clean and also very spacious
Very well maintained and put together. Could use better customer service when communicating with customers
Recommended: Yes
Jeremy
Jun 20, 2019
Great customer service!
Great customer service! Listened to my needs and provided the best options available!
Recommended: Yes
Robin
Mar 29, 2019
Great price, Centrally located, and Friendly service
It took about 20 minutes from the time I walked in until I was putting a lock on my unit. The clerk was great and I am happy with my unit.
Recommended: Yes
Bryan
Jan 12, 2019
Simple storage for a good price
Just a decent complex with good prices.
Recommended: Yes
Mariah
Nov 19, 2018
So great!
Wonderful all around! Best storage unit and customer service!
Recommended: Yes
Dalina Benton
Oct 28, 2018
Good pricing
The prices were in my budget.The unit was clean.I enjoyed the good customer service.They were very helpful to me and my family.
Recommended: Yes
Marycatherine
Aug 05, 2018
Great staff, really helpful ladies
Made the process quick & painless!
Recommended: Yes
Agar Mirco
Apr 02, 2018
Great
It’s easy as 1,2,3, from paper work to helping they made it easy for me n I was in n out
Recommended: Yes
Olivia
Dec 20, 2017
Cheap
Friendly, fast service. The price was really good compared to others
Recommended: Yes
Ron
Aug 30, 2017
Randy was excellent helping me with all of the discounts directions
This is the first time I've used the storage facility and I will definitely use it again but you need the entrance and exiting keypad on the left as you drive out of the facility
Recommended: Yes
Laurie
Aug 27, 2017
In a pinch it will work
Took forever to sign in. Wrong size unit given. Had to do paperwork again. New unit had tons of spider webs. Ceiling was duct taped and still falling down. Rat trap and snake skins visible. Nice that they had dollys to use.
Recommended: No
Carly
Jun 18, 2017
Friendly and helpful
The lady who helped me check in and get the unit open was friendly and helpful!
Recommended: Yes
慄慮
May 04, 2017
Wonderfully accessible
Service was great, friendly, attendant work to get us the best price.
Recommended: Yes
慄慮
May 02, 2017
Great service easy to find and locate price match
Near my house love the convince
Recommended: Yes
Ruth
May 02, 2017
Great place!
Lovely and unit. And the customer service is awesome.
Recommended: Yes
Esther
Mar 07, 2017
Good People/Great Prices
Good People/Great Prices!! Have used storage facilities in the past & I can honestly say that this experience was the most hassle free I have had to date.
Recommended: Yes
Esther
Mar 05, 2017
Friendliness
The service is great, you're Irina are secure.
Recommended: Yes
Nelson
Sep 20, 2016
Excellent service provided.
It was easy to make the arrangements for the storage unit, and it was clean. The person at the front desk was very friendly.
Recommended: Yes
Kari
Jan 01, 2016
Very clean facility, good prices, and friendly service.
Recommended: Yes
Kari
Dec 26, 2015
Nice facility & great pricing.
This is a nice, clean, secure facility and the pricing is much lower than comparable units in the area. The manager is super nice and very helpful.
Recommended: Yes
Jack
Oct 13, 2015
Great
Recommended: Yes
Benjamin
Aug 25, 2015
Friendly and helpful staff
I'm happy to have found this storage location.
Recommended: Yes
Laura
Aug 13, 2015
Fine
Recommended: Yes
Aug 01, 2015
My second time using them ... Very quick, easy, and friendly
Recommended: Yes
Heather
May 17, 2015
Life savers
These guys helped me out in a pinch, and we're super nice and efficient in getting me a unit.
Recommended: Yes
Rachael
May 01, 2015
Great price for students.
I'm really happy with this storage unit. With the student discount, I paid almost half of what I expected to at other storage sites.
Recommended: Yes
Tim
Apr 02, 2015
convenient, friendly staff
conveniently located, friendly and helpful staff. driveway a bit difficult to access, especially with a large truck
Recommended: Yes
Gary
Mar 28, 2015
first time storage use, no comparison factor
Recommended: Yes
Heather
Mar 26, 2015
Will only use them.
Recommended: Yes
Ann Marie
Feb 02, 2015
my moving in there was very easy and welcoming. I felt very comfortable. Missy is easy to talk to, made the paper work,the move and other things I needed extremely excellent.
She is "GREAT" :) :) :)
Recommended: Yes
Paula
Jan 10, 2015
Quick and easy process! Clerk was very friendly and helpful.
Recommended: Yes
John
Jan 02, 2015
Recommended: Yes
Maryellen
Jan 01, 2015
Recommended: Yes
Lisa
Oct 13, 2014
Convenient and a good deal for the money.
Recommended: Yes
Brandy
Aug 23, 2014
it was convient to reserve online and was a successful experience.
Recommended: Yes
Christian
Aug 03, 2014
The person at the desk was very helpful and polite. She even took the time to show me around.
Recommended: Yes
Rene
Jul 21, 2014
Very professional, friendly
Recommended: Yes
Blake
Jul 03, 2014
Recommended: Yes
Barbara
May 24, 2014
Great place-very helpful staff
Will tell my friends that this is the storace facility to use!!
Recommended: Yes
jennifer
Apr 07, 2014
Very good
Recommended: Yes
Martha
Dec 04, 2013
Recommended: Yes
Adrienne
Dec 03, 2013
Winter's Storage definitely has my vote. Excellent all the way around!
Recommended: Yes
