SmartStop - Missouri Ave.

counter help
he was very respectful and did a great job no problems just wish you would stay open later

counter help
he was very respectful and did a great job no problems just wish you would stay open later

BEWARE!! NOT A SAFE FACILITY!!
We rented a space in this facility in late November, my husband had recently changed jobs and we needed to store tool boxes for a couple of months, unfortunately we did not get the renter's insurance(if you are going to rent here make sure you get renter's insurance), two days ago we recieved a call from the manager Tina who told us that our unit had been broken into and that she had put a lock on the unit and we should come down and see what was missing. Too make a long story short we found that 2 of the tool boxes were taken and Tina also stated that she had found several other units with the locks cut open. The police arrived and when Tina was asked what time she noticed that the unit was broken into she gave them the time of 10:00am, this seemed very odd to us because we did not get a call from her until 1:30pm, this goes to show how much they care about their customers. This facility is in a very bad area but we were assured that this facility was secured and safe...WRONG!!!! When we have been in the facility we have noticed Homeless people changing their clothes in Units, I just wonder how many of them sleep and live in the units and I really do not think that the manager checks the floors and units as often as she should. I would not recommend this facility to my worst enemy, it is UNSAFE and Not as SECURE as they claim to be. If you decide to rent at this facility be ready for a call from Tina (almost 4hrs later) letting you know that your stuff is gone.

This place is good. I have seen a lot of storage facilities and this one is by far the most secure I have seen. Customer service was excellent the price is outstanding. Good deal

AMAZING PRICES!! Outstanding staff :)

great place

good experience

Can't beat that price!

Finally! A storage facility that charges exactly what it advertises!
I checkedd out several other storage facilities in my area. When I went into the office to sign the papers the charges were more than what I was quoted. They all seem to slip in fees not previously quoted. The a/c was refreshing in the blistering Phoenix heat and the facility was clean and well located. Thank you Sparefoot.

Nice place
Friendly staff - clean and fairly cool inside on a hot day. Move in was easy

A Big Move!
My fiancee and I just completed a big move from the Bay Area to Phoenix. We reserved our storage unit online. It is an okay unit, a pretty good price, one draw back is that the unit is not lighted, so it makes it difficult to see what box is what since the unit itself is in a dark corner of the building.

No contact
They never contacted me at all.