Melanie Moore
May 12, 2021
Very professional
Awesome facility & wonderful employees with excellent customer service.
Recommended: Yes
Caela
Mar 10, 2021
Nicely run facility
The staff was very helpful and clear about how they run their facility. Nicely kept!
Recommended: Yes
David Salinas
Mar 04, 2021
Fast and Friendly.
Super nice, on-site Managers made the move-in process fast and easy and all my questions answered.
Recommended: Yes
Wendy
May 16, 2019
Easy & professional
Our move in went just as planned!
Recommended: Yes
John P.
Mar 18, 2019
Great value
The staff was very helpful on answering my qestion from first inquiry over the phone and meeting in person. The process was fast and simple. Grear hours and secure. Highly recommend.
Recommended: Yes
James Williams
Feb 02, 2019
Secure, clean, friendly, and a reasonable fee.
I was referred to AZ Mini Storage and I was happy I was. I is a very clean, secure facility and the owners were amazing to work with. The feel was very reasonable. I am very happy and would recommend this business to anyone with storage needs.
Recommended: Yes
Jaime
Sep 13, 2016
Great staff!
I was very impressed by jow hospitable the man and woman were whom I met in the office. They were both eager to make sure I knew where everything was and how everything worked.
Recommended: Yes
Jared
May 29, 2016
Overall a nice facility with friendly staff.
The facility is cheaper then most and close to my house. The service I found was friendly and helpful. The wait was a bit long when I checked in, but that was due to being understaffed, so I completely understand that. I was actually impressed how the staff member handled himself with plenty of people in the wait area. I think my only negative thing to say was that I booked this using a AAA discount and I assumed that I would get a free month. Due to the time I booked the free month only includes the remaining of the month, it was a bit misleading.
Recommended: Yes
James
Apr 26, 2016
Recommended: Yes
Marianne
Jan 25, 2016
Good price but character issues with mgmt.
I was told by spare foot that I would get the first month free and this particular facility did not require insurance and the manager tried to charge me $56 for the next month and she also absolutely would not let me get out of paying insurance. she said it was mandatory even though I had a confirmation by spare foot and it was in print on the website that they did not require insurance. Also they do not have a bathroom on the premises any longer so you have to leave to go elsewhere to go to the bathroom. And their gate hours close at 7 p.m.
Recommended: No
Marianne
Jan 17, 2016
Good price but character issues with mgmt.
I was told and saw it on the website whether it was through their website or SpareFoot (and confirmed with the spare foot representative) that insurance was not required and that was one of the primary reasons I rented at this facility. The manager would not let me out of paying that insurance. she said it was mandatory and I negotiated, I held my ground with her about how it said when I signed up and they confirmed with SpareFoot that insurance was not required at this facility and they should honor it and she would not do it. Also after I rented the unit got my stuff in there I asked to use the restroom and she told me they had closed them. I would have never rented a storage unit from a place that doesn't have a functioning bathroom that I can access while I'm working in my storage unit for hours and have to run the restaurant across the street to go to the bathroom. I just figure the manager didn't want me to go without insurance cuz I was getting a free month through triple A so she was going to hammer me for that extra money and she was trying to get me to pay for next month at the same time. Also they say first month free but because they bill on the 1st of the month because I moved in the middle of the month I only get 2 weeks for free. Detected some dishonesty from the manager. She told me that they changed the insurance to mandatory about a month ago but I don't believe her she seemed like she might have been lying. The point in cases is it was advertised at one month free with no insurance requirements and that's what I expected and I had to pay insurance so for that reason I automatically don't like them and don't plan to stay. Also gate hours are 7pm. Lowest in the industry.
Recommended: No
ron
Oct 28, 2015
Very accomadating and thorough
Good clean reasonably priced units with good security and friendly office staff/
Recommended: Yes
Oscar Kimbrell
Sep 13, 2015
no summary
Every customer should be awarded with a free first month regardless of when signed up during the month. I received a prorated partial discount because of a 12th of the month sign up. Keep your customers happy, don't prorate. Also a $20 administration fee was applied . Other storage facilities charge only $10.
I understand you are running a business but why the high fees?
Recommended: No
jerry
Sep 07, 2015
STAFF WAS EXCEPTIONAL,CHECK IN WAS SUPER FAST AND EASY.
I've rented storage for quite a few years. either for business or personal, or both. this facility is very clean and well kept. access is well marked and driveways are clear well regulated.
Recommended: Yes
Lisa
Jun 16, 2015
Recommended: Yes
Samantha
May 18, 2015
AZMini has been great thus far!
AZMini worked with me in providing different options of storage unit sizes and prices. I was shown multiple units before selecting the one that best fit my needs. The customer service was great and they listened to my needs as a customer. Thank you!
Recommended: Yes
thomas wille
May 12, 2015
Awesome employees
The employees at Arizona Mini Storage are really friendly and helpful. My initial reservation didn't suit my needs and they were happy to change it for me. Really appreciated it.
Recommended: Yes
Trinity Martin
Apr 24, 2015
Recommended: Yes
Justine
Apr 15, 2015
amazing
Patty in the office was amazing! The facility was nice and safe and I would tell everyone to go here! The pricing was very reasonable.
Recommended: Yes
Suzanne
Apr 08, 2015
Recommended: Yes
Laina
Mar 02, 2015
Very responsive and great customer service.
Great storage, no complaints and great prices.
Recommended: Yes
Linda Davis
Feb 08, 2015
A fantastic customer service experience - friendly, efficient and cookies!
I have to say I just experienced one of the best customer service experiences at Arizona Mini Storage. The office was exceptionally clean and the owners were beyond friendly and great to deal with. They walked me through all the paperwork - were so welcoming - provided me with a new lock and showed me my unit. It was a terrific experience!!! THEN to top it off, they have fresh baked cookies and cold water for the tenants! Great JOB!!!
Recommended: Yes
Chase
Jan 30, 2015
excellent
Very pleasant and professional service.
Recommended: Yes
Andrea
Jan 15, 2015
Thanks for a great experience!
Barb was so very friendly and helpful. As a first time storage renter, she made this process very easy and stress free. There is a lot of paperwork to sign, but Barb's friendly attitude made the time go by quickly. Thanks for giving me peace of mind.
Recommended: Yes
Denica
Jan 05, 2015
Barb was awesome!
Recommended: Yes
Jim Clark
Dec 19, 2014
Barb and her husband were just the very best to deal with, very helpful with all of my needs.
I am here for the 1st as a snowbird, and they have really made the start of things a pleasure to deal with. I would reccomend to anyone looking for storage to contact this facility.
Recommended: Yes
Don
Oct 06, 2014
All expectations met - and more. Rep made sure I was able to take advantage of any promo offer I was eligible for. Feel i made the right choice
Recommended: Yes
Liz
Aug 05, 2014
Recommended: Yes
