About Safeguard Self Storage - Philadelphia - Frankford Ave
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Customer Review
Great Facility, Ok Customer service
The facility is great always clean. They have a lack of usable carts to move your things to the floor but I got around that.... just took multiple elevator rides. The service is iffy. You have to catch the people in the office on a good day or when they are not preoccupied with work. It wasn't always like this but is now. Most of the time they have a on the premises sign in the door and though it has a time or limit you might have to add an extra ten minutes on to that. Overall the prices are good .
See all 5 reviews of Safeguard Self Storage - Philadelphia - Frankford Ave
Available Units by Price
3300 Frankford Ave, Philadelphia, PA 19134
Customer Reviews of this Facility (5)
Great Facility, Ok Customer service
The facility is great always clean. They have a lack of usable carts to move your things to the floor but I got around that.... just took multiple elevator rides. The service is iffy. You have to catch the people in the office on a good day or when they are not preoccupied with work. It wasn't always like this but is now. Most of the time they have a on the premises sign in the door and though it has a time or limit you might have to add an extra ten minutes on to that. Overall the prices are good .
So far, so great!
I had some issues with the staff not wanting to help because he was on lunch break and the only person that could help. I was given a window to move-in that included his lunch break, but was never informed of it. We were paying our movers for every minute over the agreed-upon two hour move, so time was of the essence. Luckily, we were able to get the move done in time, but it was unnecessarily stressful.
Great facility, but warning: $22 "initializing" fee
The place is great. Secure, clean, & friendly customer service. The $22 fee to open a unit did catch us a bit off guard, but since it is only $1 for the first months rent, I suppose it evens out.
Great customer service
We arrived at Safeguard tired from a long move- the manager was courteous, timely, and helped us find a larger unit than we had originally reserved when we realized we needed more space. The storage was clean and unloading was a breeze. Thank you!
