Pablo ramos
Jul 14, 2023
Services was good
Everything was ok with services and employees were ok
Recommended: Yes
Sigi Phipps
Jul 17, 2022
Great Experience
Dave with Cubesmart Storage assisted us with the storage of our motorcoach at the Orlando, FL facility at 4554 Hoffner Ave. He was professional, yet down to earth and the overall experience was seamless. Easy to access from the main road, the price is reasonable and the spot we were assigned was more than adequate. We are very satisfied with Cubesmart Storage.
Recommended: Yes
Erin johnson
Feb 02, 2022
Incredibly friendly and helpful agent
Great experience. Parking area was not what I consider ideal for a our vehicle. But it works.
Recommended: Yes
Stephanie Jingle
Aug 24, 2021
Great Customer Service
Exactly what I needed at the price I could expense!
Recommended: Yes
Trudy Easy
Aug 03, 2021
Great Customer Service
Customer Service was super extraordinary. Dalmatia Munoz was beyond amazing. I had to go to the airport. She drove me from the storage unit to the office in our golf cart. And helped me in with my luggages.
Recommended: Yes
Lorraine Cosme
Jul 28, 2021
Excellent
User Friendly and very neat/clean.
Recommended: Yes
Joe Matos
Jan 27, 2021
Average
I arrived a my storage unit to begin dropping things off. First thing was the seal was already open. I spoke to a representative Dalma over the phone very nice. I asked her to please check that the unit was clean and she said she would. I don't she was able to get inside because she would have seen the unit needed to be swept. The reason she wasn't able to get inside was the latch was rusted shut it wouldn't budge. It took me about 15 minutes to open it. I almost gave up but I had a car loaded with boxes. I was made to buy a $18.00 lock that was already open so does that meant they made a copy of my key? So I'm not really thrilled with Cube Smart we'll see how long I stay.
Recommended: Yes
María Ortiz
May 19, 2020
Excellent size value
Size and price according our need.
Recommended: Yes
Tom Peregovits
Mar 24, 2020
Excellent experience - Helpful Staff
I reserved a unit on-line and quickly received a confirmation e-mail followed by a telephone call to answer any questions I had. On arrival, Patty and Sherry were very friendly and helpful. Since we were new to the area,they provided lots of helpful tips and information including a suggestion to Uber to the Airport to save significant $'s on a taxi.
The facility and our storage unit were clean and well looked after. A very pleasant experience and a very competitive price.
Recommended: Yes
Deborah
Feb 15, 2020
Terrific staff and facility
Staff was very friendly and welcoming, units spotless and property too.
Recommended: Yes
Bruce Sweeny
Oct 26, 2019
Multi year customer
Dalma Munoz was very pleasant and helpful on my visit today
Recommended: Yes
Robin
Dec 26, 2018
Gave us what we need for a price we could justify.
The customer service was the best part, everyone was helpful,knowledgable and pleasant.
Recommended: Yes
NATHAN
Oct 13, 2018
Adequate
Adequate. Price good for the area, which is absurdly expensive
Recommended: Yes
Jessica
Aug 04, 2018
Great price
Great price. The cleanliness could be better and they need more people on phones. I was outside office calling and rep was at desk and did not answer phone.
Recommended: Yes
Lindsay
Aug 01, 2018
Easy process! No tricks and scams! Plus free truck rental!
Easy process! No tricks and scams! Plus free truck rental!
Recommended: Yes
Cristina
Jul 13, 2018
5x10 storage unit
The team at CubeSmart are very professional and friendly. They explained everything to me thoroughly and gave me a tour of my unit. I loved that I was able to use their courtesy truck to move my belongings in as well.
Recommended: Yes
danielle
Jun 29, 2018
Great place to store your stuff!
Amazing customer service! Clean unit.
Truck did not have a ramp but I have strong friends:)
Overall very pleased with my experience
Recommended: Yes
Brenda
Apr 07, 2018
Great self storage
Empleados muy serviciales y educados.. Facilidades muy limpias y cuidadas.
Recommended: Yes
Linda
Sep 11, 2017
Excellent value and service
Hurricane Irma was headed to Orlando and I wanted to secure my car. Not only was I able to do so, the pricing specials applied and there was no "price gauging" because of the storm!! Super nice and courteous!
Recommended: Yes
Dena
Aug 21, 2017
excellent
Location was convenient and staff were very helpful
Recommended: Yes
Gregory
Jun 17, 2017
Nice place
Clean and secure. Your items will be in a safe location
Recommended: Yes
Brad
Aug 04, 2016
Great customer service!
I reserved my unit online and within an hour I received a welcome call from management while on my way to their location. Once I arrived, she walked me thru all the details and was very professional! Thank you!!
Recommended: Yes
Julio Martinez
Dec 07, 2015
Excellent customer service
Everyone was extremely helpful and nice. Having use of their truck was a great extra. Highly recommend.
Recommended: Yes
Anthony
Nov 05, 2015
Excellent customer service
Sorry can not remember her name, believe she is a manager. She gave us awesome customer service. Very knowledgeable. Answered all our questions and got us registered quickly so we could be on our way. Would definitely recommend.
Recommended: Yes
John Grieco
Oct 01, 2015
Great place!
Friendly helpful staff & good location.
Recommended: Yes
Brandi
Aug 27, 2015
dirty andrat and roach infested
worst storage facility ever!!!!! I wouldn't recommend it to an enemy.
Staff was rude and unhelpful
Recommended: No
waleed
Jun 25, 2015
Friendly customer service. Easy move-in, overall would recommend to others.
Recommended: Yes
Deborah
Mar 27, 2015
Staff very friendly and explained everything perfectly and understandably.
Recommended: Yes
Michael
Dec 11, 2014
the customer service was exceptional and everything went very smoothly when I registered as a new customer. they go above and beyond to ensure customer satisfaction
Recommended: Yes
phil
Jul 06, 2014
Free rental truck was great saved
money easy move.
Recommended: Yes
Linda
Jan 21, 2014
It's our second rental. The girls that work there are very professional and friendly
Recommended: Yes
Adelaida
Dec 31, 2013
Recommended: Yes
Alicia
Oct 22, 2013
I already email another review from you. I'm satisfied with my decision on renting from CubeSmart.
Recommended: Yes
Melva
Sep 24, 2013
Great customer service, Jennifer F. was so helpful and understanding.
Recommended: Yes
Gus
Sep 08, 2013
Online special was a great deal!
I signed up for the online special. 15% off and the first month free. CubeSmart had the best deal out of all of the other storage companies in the area.
Recommended: Yes
Aliscia
May 14, 2013
The GM is awesome. We love her. There were cockroaches in the hallway of the ac unit I got. But I'm happy with everything else
Recommended: Yes
Carol
Feb 08, 2013
Great staff and very nice facility
The hours the storage area are open makes accessing the units very easy. There are a variety of sizes and I would recommend this to anyone needing a storage unit.
Recommended: Yes
Maggie
Jan 11, 2013
Not a bad place
I am storing an rv there in outside storage. I would have given five stars, but I noticed that most other rv parking for the same price is on paved spots. I was told that it's not a great idea to leave an rv sitting on dirt or in grass. I may keep looking for something a little closer to me and with paved spots. The employees are great and the storage units looked well-cared for, though. I would recommend this place for other people needing storage.
Recommended: Yes
Melissa Suarez
May 17, 2011
Great service very helpful
The service was great and very helpful
Recommended: Yes
