no climate control in the units; doors are old-school wood; looks like some people live in these units; driveways to units are ridic narrow
This storage facility was the first built in Hollywood in 1974. It is a unique, older facility with ground level, drive-up units only, and the doors are made of wood. This customer was obviously expecting something more modern and was looking for a climate controlled storage. When this facility was constructed there were no climate controlled units, and it was designed to fit the needs at that time. This is the safest facility in Hollywood, the most unique, and without high visibility, maintains a strong occupancy of returning clients. No one lives in the units, as we do not allow such activity. With respect to the driveways, they were designed to accommodate the trucks of that day, and cannot be reconstructed without
leveling the facility. It is unfortunate, with the choices available today, that someone would choose to rent at a storage facility which was so different from their needs, and then feel the need to criticize. I trust, based on the remarks made, that the customer service and price were
satisfactory, if not superior to any other local facility. We strive to provide superior service and price based on these factors.
Platinum Storage Group