Pete
Mar 24, 2024
No problem
Great staff, explained everything, very smooth move in
Recommended: Yes
Wendi
Mar 20, 2024
Great staff, great price, very clean location and unit. Very happy!
The husband and wife team that work there were very helpful and a joy to work with. They made everything easy.
Recommended: Yes
Brian J. Rich
Feb 06, 2024
5-star facility. Teri and her husband were wonderful.
Just reserved a storage unit. Teri and her husband were wonderful. It was like I knew them for years. Thank-you!
Recommended: Yes
J
Jan 09, 2024
Overall in and out with ease
Good place Good people pleasurable experience.
Recommended: Yes
Veronica Strozier
Nov 02, 2023
I would definitely recommend this facility.
The staff was very friendly and very informative. I love her she’s the best ever and very helpful and her husband was very helpful also. No complaints at all.
Recommended: Yes
Bob Wright
Aug 28, 2023
Great price. Easy in and out. Close to home
We were treated well and got a great price.
Recommended: Yes
Jason Mockeridge
May 16, 2023
Very nice easy and fast
Great experience very nice fast and easy
Recommended: Yes
Darryl Rollins
Apr 28, 2023
very friendly and efficient
My experience was good and the phone and also it was good in person. I felt like I was an important customer.
Recommended: Yes
Carol
Apr 25, 2023
Thankful рџ™ЏрџЏї
This was a very good experience so far, being a first time storage user. Price is very good also compared to others.
Recommended: Yes
Todd
Apr 16, 2023
Great location, price and service
Great location, price and service
Recommended: Yes
Kathy
Mar 07, 2023
Friendly clean and detailed in explaining everything
Would recommend to others in the area
Recommended: Yes
Brenda
Dec 10, 2022
Great price, location, service, and clean
Terry and her husband are great. The location is right at the freeway. The price is right for the size storage unit we needed. Terry told me about other discounts that are offered. Thank you again for the Starbuck's gift card, and the free truck rental.
Recommended: Yes
Peter
Oct 24, 2022
Easy transaction and very helpful employees.
The staff were very helpful in selecting a storage location that would be easier for my vehicle to get into. The whole process was very efficient.
Recommended: Yes
Chelsea
Oct 01, 2022
Awesome
The owners were super helpful and friendly!
Recommended: Yes
Shahnee Myers
Aug 08, 2022
They were very attentive...
Very nice and clean venue and space..
Thanks for the ride for my Mom and I on the Golf cart to our storage as well.
Recommended: Yes
Chris
Jun 27, 2022
Good location
Everything was able to fit inside the very clean storage unit. The truck rental worked well.
Recommended: Yes
Dan Bywalec
Jun 16, 2022
yes it was easy
great location, great service, friendly staff
Recommended: Yes
Shahnee Myers
Jun 11, 2022
Very nice and love the ride on the golf cart to my storage#
Both representatives were very attentive and recommended purchasing a lock which I did for 12.99.
Recommended: Yes
Udean Chick
Jan 08, 2022
Very friendly
Property manager was extremely helpful and very pleasant. Very informative about everything.
Recommended: Yes
The Grass Barber
Oct 28, 2021
Excellent
Excellent, clean, near fwy, easy in and out.
Recommended: Yes
Yvonne zak
Jul 27, 2021
First time renter
Everything thing was easy to do, all supplies were there that we needed.
Recommended: Yes
Sarah Nold
Jul 07, 2021
Would recommend
Great service and very clean facility
Recommended: Yes
Patricia
Jun 06, 2021
Clean, friendly, well priced
It's just what I was looking for
Recommended: Yes
Melody
May 26, 2021
Needed something fast
I found this facility online and was pleased with the deal. I was able to make the reservation late Sunday night and secured the storage unit the next day. The facility contacted me the next morning to confirm. Easy process and got my items moved in with no problem
Recommended: Yes
Natasha Coats
May 10, 2021
Easy move in
Move in was quick and easy. I would recommend
Recommended: Yes
Ryan
Apr 05, 2021
great place
Fast and Easy check in. Employee was very nice. The unit is what I expect it even had a shelf in it so I didnt need to purchase one.
Recommended: Yes
David New
Mar 12, 2021
inside storage ... very clean
Great Location and nice, responsible mgr.
Recommended: Yes
Shanelle Thomas
Dec 21, 2020
Highly recommended
Wonderful customer service and great prices!
Recommended: Yes
Laura
Mar 29, 2020
Best online deal at the time
Friendly service, easy secure access
Recommended: Yes
Phil Box
Mar 10, 2020
Clean and good service
Small lanes so hard to move a big truck in but everything else was great
Recommended: Yes
DIANE
Nov 04, 2019
Nice, well maintained local facility.
Loved the promotion in partnership with AAA. It's a very nice well maintained local facility. Terry and Phil are a pleasure to talk with, rental was easy. The only drawback for me, is that my indoor unit has no light. A great solution for my current storage needs. Will recommend to others.
Thanks Terry!
Kindly,
Dee
Recommended: Yes
Jessica
Oct 07, 2019
Seems good so far
Best price I could find locally. Free truck rental, Starbucks gift card, and half off first month was a bonus. Friendly staff who answered all of my questions.
Recommended: Yes
Ronald
Jul 30, 2019
This is the place for anyone they beat any place i every call
Great place for the price. I would let people know about this place
Recommended: Yes
Antuanette
Jul 26, 2019
Awesome space!
Great service and people working there. Loved it and the truck worked out great!
Recommended: Yes
Denise
Jul 01, 2019
Fast sign up and seamless service!
Exactly what we needed. Sales associate who signed me up actually lives on site! Gated with pin pad operation. Very well kept and managed.
Recommended: Yes
Tom
Apr 22, 2019
Very Friendly and Efficient staff
When I showed up to fill out paperwork, the office staff was very friendly. They took me to my storage unit to make sure that the size would meet my needs and then walked me through the paperwork. They were very efficient and quite helpful in answering my questions.
Recommended: Yes
Angela
Apr 14, 2019
Perfect space, great customer service
Very impressed with the space everything was clean and I felt my stuff is safe. The customer service was really good, all my questions were answered and I got a great price!!!
Recommended: Yes
Blake
Dec 16, 2018
This unit meets my needs.
Thus far I've received what I paid for and what I thought I should get. The storage facility meets the needs and I would recommend it to anyone else.
Recommended: Yes
Andres H.
Nov 03, 2018
Wonderful very clean and very friendly
Very friendly and immaculately clean
Recommended: Yes
tamika
Sep 10, 2018
So glad I found you
The staff was accommodating and very helpful. The deals are awesome, but the COFFEE Gift Card is even BETTER!!!
Recommended: Yes
Mary
Jun 18, 2018
Horrible Management
Management is horrible Twice I have been locked out of my units First time door broke and a week and a half of it not being fixed I called corporate they had it fixed within 24hrs Next time they didn't remove a lock and I missed a flight for Chicago because I couldn't get luggage and clothing out
Recommended: No
Luvenia Herrington
Jun 18, 2018
Great service
So sorry l cant remember the young Lady that helped me the day I moved in. But she was just Great, very professional, knowledgeable and all smiles l. Theres nothing better than great customer service today and I was very pleased she was there to help me.
Recommended: Yes
Holly
Nov 24, 2017
Very helpful
Very friendly and helpful. Great pricing! Will reccommend!!!!
Recommended: Yes
federico
Jun 15, 2017
ok for the money
Not enough carts
no mirrors on ouside buildings
no security cameras
Recommended: Yes
federico
Jun 06, 2017
good place
other than there are not enough carts, no complaints here.
Recommended: Yes
federico
Jun 06, 2017
Nice place
The only complaint i have is there are not enough carts to move things around.
Recommended: Yes
celeste
Apr 05, 2017
nice and clean and easy to access
Hi The only reason for the four stars is that the advertised free shelves were not available because they are all being used. Either get enough for each room to have one, or change the ad to say "on an available basis". that way expectations are in line with reality. Otherwise a good place, up to date and in good condition, with a very nice staff of people.
Recommended: Yes
Angela
Mar 24, 2017
Good Experience
Pretty seamless process. Unit was clean
Recommended: Yes
Trisha
Jan 19, 2017
Great price!
Best price for unit size in the area.
Recommended: Yes
Bethanne
Oct 30, 2016
Best Storage experience ever!
I have rented a number of storage units over the years. Terri and her husband were pleasant, understanding and helpful beyond the call of duty. This was recommended to me by a friend and I will recommend it to my friends! 5 рџЊџ's
Recommended: Yes
Glenn
Oct 22, 2016
It was nice nd Amy was great
I diff would tell my friends about this place
Recommended: Yes
David
Oct 17, 2016
Good service
Clean facility as described in offer
Recommended: Yes
Pamela
Mar 28, 2016
clean and they had the size I needed
Recommended: Yes
Sheila Browne
Mar 24, 2016
Very nice the employee very helpfullfil
Good experience for 1st time storage user
Employee s really nice and helpful answer d all questions would highly recommend this storage CO.
Recommended: Yes
卡牡
Mar 15, 2016
Great experience
Recommended: Yes
Elizabeth
Feb 05, 2016
Very friendly, helpful, answered all my questions. The facility is very clean & the staff is super nice. They work with you on anything you need help with. I am a new renter at this facility so I hope my experience with them continues to be a very good one. Would recommend to anyone that asked.
Recommended: Yes
Robert C. Jameson
Dec 26, 2015
Great experience
Everyone was helpful and friendly. Space was clean, easy access and secure. Price was excellent. What else could you ask.
Recommended: Yes
Alphonzo
Dec 05, 2015
customer service and operations.
Good customer service. Looking forward to future business.
Recommended: No
Jose
Nov 05, 2015
Very accommodating and shared all available discounts.
Recommended: Yes
Janet
Sep 19, 2015
Just What you need.
This is an all around ideal storage facility for drive up storage.
Recommended: Yes
Janet
Sep 19, 2015
Great storage
This place is wonderful! Great customer Service. Exactly what I needed for between house storage. Only downside is driving space. The buildings are close together and vehicle storage is outside by the fencing. Pick-ups, cars, small moving trucks are fine, but medium and large moving trucks make you test your driving skills.
Recommended: Yes
Erin
Sep 10, 2015
Very friendly staff
Woman at front desk was very helpful. Seems like a nice place.
Recommended: Yes
Janet
Sep 09, 2015
Great place for short term or long term storage.
Sparefoot allowed options and I was able to find the right storage space for my needs.Everything went well for move in. The driveway and corners are narrow and difficult to maneuver, but you have storage space in the city so it is expected.
Recommended: Yes
Erin
Sep 08, 2015
Pleasant experience
The people who were working were very friendly and accommodating.
Recommended: Yes
特慮
Aug 30, 2015
So far so good
Recommended: Yes
Erin
Aug 26, 2015
Very friendly staff
The woman at the desk was extremely nice. The facility seems to be exactly what I need.
Recommended: Yes
Teresa
Aug 22, 2015
Very pleasant employees
I was in a bind and they were very considerable to my situation.
Recommended: Yes
Jason
Aug 10, 2015
Fast and Easy
AAA Discount, huge moving truck, 10x10 space and great customer service... Total cost for first month $25 - can't beat it!
Recommended: Yes
John
Jul 13, 2015
Very simple process
Nice bonus to be able to use your truck
Recommended: Yes
LaShun
Jul 07, 2015
The staff is great and the facilities sufficient.
Recommended: Yes
Angel
Jul 06, 2015
Fine with me
Overall good experience............
Recommended: Yes
Genna
Jul 04, 2015
great
Recommended: Yes
Ron
Jul 01, 2015
Great Price and Free move in truck
Great Price and Free move in truck. Friendly and experienced property manager and team.
Recommended: Yes
Tia
Jun 17, 2015
Spectatucular
Recommended: Yes
Ashley
May 14, 2015
Great service.
Nice and friendly people. Glad I choose this storage location. It was a good price and not that far from my home. I like that there is a gate so that I don't have to worry about my things getting tampered with.
Recommended: Yes
Tara
Apr 05, 2015
I was told that unit would be cleaned out before I put my stuff in and it wasn't. Had to sweep it out myself!
Recommended: Yes
Michael
Apr 03, 2015
Very helpful and kind.
Recommended: Yes
T. Gonzalez
Feb 08, 2015
Great
I had to change my move in date a couple of times due to weather, this was no problem. Staff was wonderful.
Recommended: Yes
BARBARA
Feb 05, 2015
Please take note that everything was great. But the facility does need some type of cameras on premises. Watched a person cut off a lock. Makes me unsure of the security.
Thank you!
Barbara Burgess
Recommended: Yes
John
Jan 29, 2015
Great!!! Great in all areas. I am very happy!!!!!
Recommended: Yes
crystal
Jan 11, 2015
Very friendly and helpful service.
I love the location and it's easy access. Price per month for my unit is very reasonable and online payment options make this location convenient and customer friendly.
Recommended: Yes
MeLinda McClaine
Dec 27, 2014
Very pleasant staff
My only "complaint" is the inconvenient maneuverability within the fenced area: there's only 1 way in & out & it's very tight to maneuver your vehicle.
Recommended: Yes
Sandy
Dec 26, 2014
Very friendly & helpful.
No problems.
Code going in and makes me feel very secure going in at any time after dark.
Recommended: Yes
Paul
Dec 18, 2014
Good place
The attendant took time to walk me back to the unit. The only downside is the location (heavy traffic). Pricing is competitive and shelving is provided in the unit. Discount offered on prepaid 3 months rent. Very satisfied.
Recommended: Yes
Damon
Oct 20, 2014
Recommended: Yes
Paula Snyder
Oct 07, 2014
Great value and clean
I just rented a unit this past month everyone in the office is friendly the unit itself is very clean and nice I highly recommend this business for your storage needs
Recommended: Yes
汁
Jun 21, 2014
great price
Recommended: Yes
Margie
May 13, 2014
Melanie was friendly, helpful and professional
Recommended: Yes
Chris
Apr 21, 2014
Fast friendly service from Melanie. She was great. I will definately use this storage facility again.
Recommended: Yes
James
Apr 09, 2014
Very friendly and professional
Recommended: Yes
Mike Mockbil
Mar 30, 2014
Nice people and very reasonable rates.
Melanie was very helpful both on the phone and in person. I have read the one bad review and I find it hard to believe that we are talking about the same person. I am glad I found mini u storage and would recommend it to anyone. Thanks Melanie for being so kind and helpful.
Recommended: Yes
john prater
Mar 29, 2014
very friendly service
staff is very accommodating and friendly
Recommended: Yes
Robert
Mar 22, 2014
Great customer service!
Recommended: Yes
Rey
Mar 14, 2014
I like it its good for the money
Recommended: Yes
Michael
Jan 28, 2014
Good just wish there was more light in the facility!
Recommended: Yes
Dr. Linda Mosley
Jan 27, 2014
Very disapointed and left in a lurch
Moving from California I decided on Mini U Storage on Merriman in Livonia because of the excellent reviews on this site.
As a Doctor I was trained to "do no harm" and to do everything I could to help the person who sat before me.
Well Melanie, the manager did everything she could to NOT help me.
When I first reserved with Corporate office and was called by Melanie, she seemed very nice and accommodating. However, when we arrived for our reservation, she became very nasty almost seeming to take it personal that upack wanted to give me 3 days to unload.
Melanie, it is not a character flaw that people moving cross-country might want to take 3 days to unload. As a matter of fact it is a very practical idea.
Anyway, she aggressively told me my reservation was void, offered no alternative, and told my driver to get off her property.
Sad to say but I think my brown skin and bushy hair had something to do with it.
If you believe in treating all people fairly then don't go to this place!
Thank GOD we found "Simply Self-Storage". Mr Clark did everything he could go accommodate my move.
Recommended: No
Lori
Jan 03, 2014
Outstanding!
Positive experience throughout the entire process. Highly recommend this organization!
Recommended: Yes
Rex
Jan 02, 2014
Great!
Recommended: Yes
Marcus
Jan 02, 2014
very nice
Recommended: Yes
David
Dec 17, 2013
very helpful help, right location , rate was great
Recommended: Yes
Tracy
Dec 03, 2013
Recommended: Yes
Linda
Dec 03, 2013
Recommended: Yes
ken driver
Nov 21, 2013
had a great experience staff was wonderful and very friendly
Recommended: Yes
Michelle
Nov 21, 2013
Amazing !
Recommended: Yes
Jason
Nov 21, 2013
Fast friendly and convient.
Recommended: Yes
Sheril
Nov 21, 2013
It was short and sweet and I loved the use of the trench that is such a bonus!!
Recommended: Yes
Yolanda
Nov 18, 2013
Wonderful sale person and such a great experience.
Recommended: Yes
Ken
Nov 18, 2013
Recommended: Yes
Karen
Nov 14, 2013
Recommended: Yes
Robert
Nov 14, 2013
on line
Recommended: Yes
Angela
Nov 14, 2013
My experience with Mini U Storage has always been great and if ever needed I will always return to rent from them.
Recommended: Yes
Karen
Nov 12, 2013
Recommended: Yes
Keith
Nov 10, 2013
clean & friendly
Recommended: Yes
Aspen
Nov 09, 2013
Recommended: Yes
Michael
Nov 07, 2013
Recommended: Yes
Lyn
Nov 07, 2013
Smiling informative property manager that laughs at my jokes.
Recommended: Yes
Dave
Nov 05, 2013
Better then any I priced..TREATED just perfectly..!!
I had enough of my rental place..( Simply Self Storage on Farmington..) and knew I had to move.I checked Google search and the first one that came up was Mini-u-Storage.I was FLOORED by the prices and they weren't even close to what I was paying.WOW..I got a GREAT deal on a storage unit and Amy was wonderful.Treated me perfect.!! Who ever writes BAD reviews is just crabby and doesn't think the process through so they just come here and slam people..too bad..I will be DEFINETLY staying and told 3 other friends about this place.I don't have to STAND outside anymore trying to unload or load my stuff in freezing weather.I'm in a building which is JUST perfect..!!
Recommended: Yes
David
Nov 05, 2013
Melanie gave me a very hard time and I will not recommend this location for anyone to go to I will not recommend business here
Recommended: No
汁
Nov 04, 2013
Great
Recommended: Yes
Steve
Nov 04, 2013
Very positive, helpful associate
Recommended: Yes
Christian
Nov 04, 2013
Great!
Recommended: Yes
Markeytta
Nov 04, 2013
Great customer service
Recommended: Yes
Lori
Oct 26, 2013
Outstanding! Melanie is very knowledgeable & efficient.
Recommended: Yes
Cheryl
Oct 25, 2013
Great!
Recommended: Yes
Leigh
Oct 25, 2013
Mini U Storage in Livonia has been great, reliable and simple. I would recommend them for sure.
Recommended: Yes
Yvonne
Oct 25, 2013
Excellent
Recommended: Yes
Mike
Oct 20, 2013
Simple, affordable and convenient
We are renting a 5' x 10' unit while selling our home & it's just a few miles away so access is convenient. I love the free shelving provided in the unit to help keep our more treasured items off the floor. Another feature that was important was interior access during the winter months. We got a nice size unit at a super affordable price. We could not have asked for a better experience; the free* truck also added to the ease of moving everything.
Recommended: Yes
Phayllen
Oct 17, 2013
Wonderful
Recommended: Yes
David
Oct 15, 2013
Recommended: Yes
Krystal
Oct 15, 2013
Great Service, clean
Recommended: Yes
Aaron
Oct 15, 2013
Great experience with Mini U Storage,Very professional
Recommended: Yes
John
Oct 15, 2013
Purr-fect
Recommended: Yes
Jamie
Oct 15, 2013
my experience was extremely helpful. Melanie was very professional will recommend this facility to everyone.
Recommended: Yes
Marcus
Oct 08, 2013
Recommended: Yes
Deana
Oct 05, 2013
great customer service
Recommended: Yes
Robert
Oct 05, 2013
Return customer-always good/easy
Recommended: Yes
Erik
Oct 03, 2013
Recommended: Yes
Sekou
Oct 03, 2013
Excellent!
Recommended: Yes
Kim
Sep 28, 2013
Recommended: Yes
Henry
Sep 24, 2013
Recommended: Yes
Cathryn
Sep 23, 2013
Great service & clean storage
Recommended: Yes
Michelle
Sep 23, 2013
Recommended: Yes
Shawn
Sep 15, 2013
It was a real pain for these guys and they were great-very patient and pleasant. Thanks!
Recommended: Yes
Ron
Sep 13, 2013
Recommended: Yes
Artura
Sep 13, 2013
OK
Recommended: Yes
Dan
Sep 13, 2013
Convenient!
Recommended: Yes
Linda
Sep 13, 2013
Great!
Recommended: Yes
Debbie
Sep 07, 2013
Great
Recommended: Yes
Donald
Sep 05, 2013
I had avery easy move thanks to you sparefoot you get two thumbs up your app made it smooth. Thank you again. Donald baldwin
Recommended: Yes
Erin
Sep 05, 2013
Recommended: Yes
Justin
Aug 31, 2013
Great!!
Recommended: Yes
Chloe
Aug 31, 2013
Great!
Recommended: Yes
Albrie
Aug 27, 2013
Very good, staff was helpful and facility is very clean. Only complaint is one of the doors to the building doesn't latch shut, other than that, two thumbs up.
Recommended: Yes
Karen
Aug 27, 2013
Amazing
Recommended: Yes
Carolyn
Aug 27, 2013
Recommended: Yes
Natalie
Aug 27, 2013
Overall, great experience,Friendly,quick
Recommended: Yes
Delrico
Aug 24, 2013
Great
Recommended: Yes
Mellisa
Aug 24, 2013
Informative, helpful and pleasant, Great Service.
Recommended: Yes
John
Aug 22, 2013
Professional office staff.
Recommended: Yes
Robert
Aug 20, 2013
Great price
Recommended: Yes
Deborah
Aug 10, 2013
Very friendly and helpful!
Recommended: Yes
Marilyn
Aug 10, 2013
Recommended: Yes
Tyrone
Aug 10, 2013
Very good.
Recommended: Yes
Gregory
Aug 08, 2013
Recommended: Yes
Donald B.
Aug 03, 2013
Helpful and Fast
Recommended: Yes
Laura P.
Aug 02, 2013
Melonie was very friendly and helpful!
Recommended: Yes
Darryl M.
Aug 02, 2013
Recommended: Yes
Euphemia O.
Aug 02, 2013
Excellent customer service and friendly
Recommended: No
David H.
Aug 02, 2013
Very good.
Recommended: Yes
Candace A.
Aug 02, 2013
Experience was great!
Recommended: Yes
Robert H.
Jul 29, 2013
Amy was superb! Customer service was the finest encountered. She would not let me leave until I rented.
Recommended: Yes
Rufus S.
Jul 29, 2013
Recommended: Yes
Michael O.
Jul 26, 2013
Quick, clean, helpful. Meloni went out of her way to help
Recommended: Yes
Chris F.
Jul 25, 2013
Excellent!
Recommended: Yes
Joe
May 02, 2013
Customer service was exceptional.
Recommended: Yes
John Turnage
Apr 15, 2013
Recommended: Yes
