Your front desk person was very pleasant! She knew her business and yet she had an inviting personality that made us STAY. We felt comfortable and well educated with not only your facility but the difference between your company and your competitors. She did not try to "out sale" or "over sale" your business which was amazing to not see but then when she started to share of what you offer opposed to others, she made it so convincing we could not turn away. She had made us feel welcome and to me, customer service is an absolute NECESSITY!!! You did an awesome job with hiring Faby. She knows her business & works well with customers!!