Cathy MacArthur
Nov 14, 2022
Nasty, shoddy people worth investigating
Polo storage sold my family's entire belongings because I owed $200. Everything we owned, 3 units, now all gone.I am a senior struggling with job loss and a debilitating disease. She had said she'd work with me but she changed her mind. She did not properly notify me, and will not tell me auction house. Beware people.
Recommended: No
Cmahru
Apr 05, 2021
Terrific
Very easy to use and it’s very clean
Recommended: Yes
Mitch Friedman
Dec 18, 2020
Very nice.
Easily accessible. Location is good. Clan, people friendly and helpful.
Recommended: Yes
Jennifer
Jan 04, 2019
Very friendly clean and convenient!
Very friendly clean and convenient
Recommended: Yes
Marcia
May 24, 2018
Clean, modern space and really lovely folks.
This storage facility is clean and easy to access. The person I talked to was just so helpful and friendly. Pretty impressed.
Recommended: Yes
Marcia
May 22, 2018
Friendly and helpful folks
I'm very impressed with the cleanliness and how easy it is to use the storage. The woman who helped me with signing up was so nice and helpful.
Recommended: Yes
慚档
Jun 19, 2017
Clean, professional, and unique!
Polo Storage was exceptional in every way. It avoids the pitfalls of modern self storage chains, with a clean, professional look, and an exceptional dedication to customer service.
Recommended: Yes
慚档
Jun 17, 2017
Outstanding facility! Clean and professional.
Upscale self storage facility; easy to access, clean, plenty of available carts. Reasonably priced!
Recommended: Yes
Brad
Jun 17, 2017
5 stars
Spotless and like new. You could eat off the floor. Best deal around
Recommended: Yes
Brad
Jun 13, 2017
Great
Place is the nicest I have ever used.
Spotless
Recommended: Yes
Mark
Jun 07, 2016
I rented their largest unit, a 10'x25'. Polo Storage is a clean and spacious facility with friendly staff. The elevator to the second floor is a traditional passenger elevator, so things like a couch do not fit. That could be a real consideration for folks with bulky items that rent second floor units. Great value, just understand Polo Storage is a side business for Cedar Roofing Company. As long as you don't mind conducting business between 8am-4pm, you'll find the facility to be clean, climate controlled, and quiet.
Recommended: Yes
Jordyn
Apr 05, 2016
Very clean and well kept.
Facility is very clean and well kept. I feel my belongings are safe in my unit. I was also pleased with the service I received upon arriving with my movers.
Recommended: Yes
Kim M.
Apr 04, 2016
Beautiful facility, great location, easy access
Sandy, was friendly, & gave me a tour and made me feel comfortable with my rental.
Recommended: Yes
Anonymous
Jan 09, 2016
Professional, clean, secure. Great area for location.
Friendly staff, amazing facility, large unloading dock inside instead of outside. High ceilings in storage area, plenty of room in the hall ways to maneuver around while moving things. At the end of a buisness complex in which all the neighboring buildings are owned by the same company.
Recommended: Yes
norman
Dec 24, 2015
Great
Overall it's perfect still have to understand in construction stage
Recommended: Yes
Sherry
Dec 05, 2015
Quick, easy transaction.
I had read some negative reviews for this facility but rising rental costs at another facility and an incredible internet deal for Polo Storage convinced me to switch facilities. I did have to initiate the first phone conversation a couple days after making the reservation online but Sandy was friendly, helpful and patiently answered my numerous questions. Quick processing of paperwork on check-in day.
Recommended: Yes
David Gold
Sep 08, 2015
very clean
The storage facility looked brand new and was extremely clean. The ceilings were really high which helped tremendously.
Recommended: Yes
brian
Aug 31, 2015
Great!
Recommended: Yes
Susan
Jun 07, 2015
Sandy was great to work with and we are happy with the space....
Recommended: Yes
Amanda Adams
May 30, 2015
Very clean, new & reasonably priced
Throughout my life I have rented several storage lockers. I was relieved to find that Polo was in a class way above the previous facilities I've used. Brightly lit, modern, secure & CLEAN! By searching selfstorage.com, I was able to procure a 10' x 10' space for $80/mo.
Recommended: Yes
Mike
May 02, 2015
great place. great price. off the beaten path
Place was clean, orderly, fast to processes in, a simpler cleaner contact. Great price. Good access hours. If you have big items you want to be on the first floor. I had a 4x8 table top and cleared the elevator slippers by an inch. It's a passenger elevator, not a freight elevator. Other than that slight issue this is the best place I've ever rented from.
Recommended: Yes
Jolanta
Apr 29, 2015
Recommended: Yes
Fredenita
Mar 28, 2015
By far the best out of the way location, secured and attractive facility. on-site hand carts was the deciding factor with great customer service.
Recommended: Yes
Pia
Nov 02, 2014
positive! friendly! helpful! very accommodating to our needs & time frame. thanks for finding polo storage for us!!
Recommended: Yes
kenny
Sep 10, 2014
People were really nice and responsive. The space is great, easy to get into and super clean.
Recommended: Yes
Lisa Vasquez
Jan 11, 2014
Affordable & Decent
The storage units are very affordable. The place is clean. There are always carts available. The storage units are climate controlled. Although the staff is rarely at the site, they are just a phone call away and very willing to help in way they can, The facility does not have 24 hour access, but the hours that they are open are very reasonable. I do wish there was a place to dump my trash, I usually have to take my trash home and dispose of it in my dumpster.
Recommended: Yes
John
Aug 22, 2013
Great Experience
I was really impressed by the staff at Polo Storage. They were able to help me work through the paperwork in an extremely efficient manner. The facility is very clean and they have plenty of parking.
Recommended: Yes
Mundo
Apr 09, 2013
Great experience. Sandy was able to understand my needs and provide solution to them. No hassle service. Mundo
Recommended: Yes
Jake
Mar 27, 2013
Excellent Indoor Storage, just don't expect help
A great value for the price.
Pros:
-Indoor units, mine were 10x10
-carts available for use
-Huge indoor bay - will take a rental box truck out of the elements if needed - VERY nice in winter
-Light rock music playing
-Public restroom (!!)
Cons:
-No ability to dispose of trash
-No 24 hour access (minor issue for me)
-No one is on location. EVER. The owners are in a Cedar Furnishings store nearby supposedly. They walked over on day 1 to rent. So if you need lots of handholding or supplies...
Recommended: Yes
Steve
Nov 29, 2012
Outstanding facility Staff, efficiency, cleanliness / maintenance, etc
Recommended: Yes
Marie
Apr 03, 2012
Great Staff and Wonderful Facility
The facility is spotless and the staff is extremely helpful. I came on a Friday, finished paperwork in under 5 minutes and moved in by Monday. It does not look like a "typical" storage facility!
Recommended: Yes
C D Hardy
Apr 03, 2012
No response received after holding unit online
Found storage facility with Google search & determined it was closest to our home. "Held" unit online, then went at advertised office hours with our printed "hold" information. Office said to be open by 10 am on Saturday - arrived between 10:30-11:00 and found no one. Called number plastered all over windows - operator message said "number disconnected." Called another number on windows listing itself as the number to call for assistance and listened to a message for a "Cedar Roofing" company which was not going to be open til Monday. Needless to say we went to the next choice and they have our business.
Recommended: No
y
Mar 27, 2012
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Recommended: Yes
Ben Yee
Jul 13, 2011
Quality facility; Friendly staff
Polo Storage has a nice building with a loading garage so you don't have to unload in the rain. Carts, elevator, and very competitive prices for the quality of the building. Our unit was ten feet tall.
Recommended: Yes
Ernie G.
May 08, 2011
Convenience Defined!
Sparefoot gave me a complete rundown of the available storage space in my area - and the costs of each - on one screen. I choose a nearby facility that just opened, got a special rate through Sparefoot AND I'm eligible for Sparefoot's additional $20 move-in rebate. You just can't beat it!
Recommended: Yes
Dave
Mar 29, 2011
Thank you for keeping my my treasured items safe, secure and appreciate the attentive staff.
Polo has been so helpful and accommodating to my needs. I have never experienced any storage facility like this one. First, I was appreciative of their beautiful facility and their customized service. I feel like I don't have some random "cookie cutter" facility. It has been so reassuring.
You can't go wrong!!
Recommended: Yes
Tracy B
Mar 03, 2011
We were very impressed with the professional staff and amazing building. I was treated with complete respect and felt safe to store my belongings in their facility.
Recommended: Yes
John
Mar 03, 2011
Excellent
Brand new,clean and quiet. Staff was very attentive and helpful
Recommended: Yes
Kristin
Mar 03, 2011
Beautiful
Amazing facility!
Recommended: Yes
Kathryn
Mar 03, 2011
Nice Facility
Beautiful facility and friendly staff!
Recommended: Yes
