I arrived to walk in, reference my reservation. Firstly the showed me to my locker as to establish if it was adequate, as well as the protocols for getting in easily and retrieving or putting in items to the locker. Following this we completed the paper work and i purchased a lock which was sold on location at a perfectly adequate price (they were very safe locks as well). I was given a code to get into the facility and used it to move in my items. Very efficent and quick.