Reviews for Storage Masters - Denver: 47
Aug 26, 2015
It took 2 hours to sign paper work! Every unit was either attached to someone else unit and it wouldn't open. Very frustrating.
Jul 30, 2015
Great experience!! Outstanding property manager and service!
The woman I spoke with on the phone, and worked with at this facility was awesome! She was both patient and efficient, and very nice and knowledgeable. I was really happy with how well her customer service skills were. I'm also happy with the ease of access, and 24-hour access, along with the rates and a free lock! The only complaint I really have - which is no one's fault - is that this location is very far from my home - so driving to it in high traffic all the time makes it a little frustrating. But the service, staff, and facility itself are all great and a great value!
Jul 08, 2015
Excellent - Sharlene was great - explained everything in detail - very friendly and polite
Jun 04, 2015
It was great!
It was great! I had no issues! The staff was very helpful and made sure I was set also showed great customer service to myself and my family!
Jun 02, 2015
Great customer service!Sharlene is such a lovely,attentive person,and so professional and attentive at the same time.She made me feel welcome and taken care of.
Jun 01, 2015
I am happy and comfortable leaving my stuff here
May 17, 2015
May 07, 2015
great pricing. great unit
The units are a little smaller than the measurements say. But the customer service is great and so is the price.
May 02, 2015
manager, Sharleene, is terrific
I will recommend you guys!!
Thanks for the great unit and friendly personnel.
Apr 22, 2015
I am very happy with my storage unit here. The staff was friendly and efficient and the place seems like a great place.
Apr 12, 2015
Very helpful & friendly staff
The process was easy and the units and property are very clean
Mar 28, 2015
Nice employees and nnice place to store
Mar 08, 2015
Awesome customer service
the office staff and the manager Charlene were amazing extremely helpful.
May 23, 2014
Great customer service
Very friendly and helpful staff.
Apr 01, 2014
Sean is awesome, very knowledgable and helpful.
Mar 31, 2014
its location and its 24 hr access, is ideal for my current needs
Mar 14, 2014
I have had a very good experience with this facility.
Jan 20, 2014
Great place, great value, great customer service.
Dec 10, 2013
Great. Sean was pleasant, friendly and went out of his way to help me.
Sep 11, 2013
Skeptical at first but glad I choose them
Shaun was very good, friendly, excellent customer service. The location isn't really bad, and i was a bit worried at first because I often have to get to my unit in the middle of the night. I've never had any issues, The best thing i love about this place is your unit is available 24/7.
Aug 22, 2013
Gate was down when I recently visited. I'm sure this is only temporary, but it did give me great concern at the time.
Aug 21, 2013
Shaun excels in his customer service skills, a very pleasant experience working with him.
Aug 13, 2013
I have nothing to compare this to. Facility looks fine, waited for attendant to get back from an errand.
Jun 13, 2013
I went for it because it was cheap and I'm a college student. Thought that it was a good facility— wish my unit was closer to get to to be honest but all in all pretty good for while I'm working away this summer.
Jun 04, 2013
they exceeded my expectations in value, friendliness & efficiency
May 30, 2013
Shaun and Tim have been super to work with
May 26, 2013
Shawn and Tim were amazing and so helpful
Manager lives onsite which put my mind to ease. From my first conversation with Shawn I received nothing but excellent customer service. I would recommend this storage place to anyone.
May 22, 2013
advance planning made this move go well. The free truck rental was great. The unit price was so much better than what I was paying before.
May 09, 2013
We moved our first load there yesterday, so we don't have a lot of experience there yet. So far, the experience has been great!
Apr 18, 2013
Very efficient and professional the free truck is a great help
Mar 24, 2013
Sean was very helpful and knowledgeable. The 4hr free (except for $15 for insurance) usage of the moving truck and the free lock were very nice benefits.
Mar 05, 2013
They were very friendly. The free truck was pretty sweet too.
Feb 02, 2013
Pretty good experience
The price seems fair. The people I worked with were nice. My unit is nice. They give you a free lock, which is cool. Not sure I needed it but still nice. The only thing I did not like was that I was told if I brought in papers showing I had insurance coverage for my belongings I could get credited back part of the 9 dollars I was charged for insurance. That ended up not being true. Another cool thing about this place is that even if you rent an inside space they will tell you the closest place to drive up to it. This was very helpful when I came with my 14 foot U Haul to unload my stuff. Oh, and they have a bathroom that customers may use. That is helpful as well. Besides mourning the loss of my 6 dollars and change I am pretty happy with this place. One more thing...It seems really secure. Someone lives on sight and the gates are thick bars. Not like some I've seen.
Jan 07, 2013
So far, so good
I moved into Storage Masters recently and so far I have no complaints and am very satisfied with their service.
Nov 03, 2012
The price I paid was WAAAAAAY (at least 50%) less than other storage units in the area, although the unit was smaller than others listed as the same size. In fact, other storage unit facilities could not believe it when I told them how much I paid. And a free truck? (Although, I wouldn't reccommed the free truck unless you really can't afford your own (I prefer a truck with brakes and shocks)). But, the service guys were great and I would definately reccommend them again.
Sep 27, 2012
This facility was a joke! We had a unit reserved, but when we got there...no-one was there. A sign on the door said "At the post office and other errands." We waited for 45 minutes with a moving truck and two movers @ $120 an hour and still no-one showed. Got the run around from two long distance numbers and had to find another place. If you rent here...good luck.
Jul 30, 2012
Really Nice Service
Even though the original unit that was reserved for me was in use, the team at Storage Masters was able to find me another unit at the same price. They were able to process my paperwork quickly and efficiently.
Jul 22, 2012
Friendly and helpful.
Explained everything well and the use of the truck for free was fantastic. Johnny is very helpful. This is the second time I have used Storage Masters. Would recommend to anyone needing a clean, safe storage unit at a decent price.
Jul 09, 2012
Everything went smoothly
Easy access for unloading, in good neighborhood, no hassle paper work. Most of all, very accommodating for move change schedules and plans.
Jun 11, 2012
Awesome staff, great prices
The staff is extremely helpful and very nice. The prices on the units were the best I found when searching the Denver area.
May 28, 2011
Spare Foot has a great website that has all the information needed to choose the right size storage unit. I am very pleased with the service and follow-up I have received. Thank you Spare Foot!