Mini U Storage - Motor City

Petty nice storage facility

Fast service, easy to ge to. Nice facility Very accommodating

Recommended: Yes

Great customer service

Good customer service. Clean facility.

Recommended: Yes

Great place

Customer service was great. This place is clean and people are very helpful.

Recommended: Yes

I'm a repeat customer. This place is awesome!!!!

I have used this same location several times in the past 15 years. I love it here. Customer service is outstanding, polite, respectful and friendly. I feel welcome whenever I'm here. I will never go anywhere else again.

Recommended: Yes

People U can trust

The whole process was truthful and the concern of the customer was most important. I was skeptical, because other avenues of trying to get a storage space was meet with lies and uncertainty. But I was treated with Gr8 customer service from both ends and I would recommend to anyone seeking honesty and respectful service. ThnxU

Recommended: Yes

Best rental experience ever!

At Mini U Storage on Motor city dr and have add the best customer service I have ever had probably anywhere. Preston and Saml Shaw or engaging informative gather the information they needed quickly and efficiently and applied it. I actually signed up for an online special that I had trouble with. They honored the price and discount I had found on the sight. Preston took me and showed me two different size units so I can make an educated decision about my needs. Above and beyond service! Much appreciated on a very rough day! Thank you both Tierriney Allred

Recommended: Yes

Excellent customer service

Nathan was great and thorough. He gave me all of the discounts that he was able to and was extremely helpful. Highly recommended!!

Recommended: Yes

Easy move in

Customer service was fast and friendly. The property is clean and well maintained.

Recommended: Yes

Great experience

It’s been awesome. They are so nice & friendly, made the whole stressful ordeal of moving so much easier. The free truck rental was great, loved that. Just very accommodating and pleasant. I’m so glad I found them.

Recommended: Yes

Great price, secure access, helpful front desk

This was a good price and secure facility. No complaints!

Recommended: Yes

Excellent place to store stuff.

The owners are super friendly, prices are fair, and security is grand.

Recommended: Yes

Excellent people.

The staff was really friendly and polite.

Recommended: Yes

Awesome

Great customer service. Very friendly and helpful.

Recommended: Yes

Not sure

So good so far love that it have in door and out door and a gate and the owner lives on property just like the one I used to rent were I loved from except they didn't have in door or truck rental I love this one

Recommended: Yes

It's storage.

Is nothing special, but it fills a need just fine.

Recommended: Yes

FALSE ADVERTISEMENT!!

It was advertised a free truck rental with renting a unit so I reserved a unit. I called to confirm my reservation with them and had to cancel it because the man stated it would be more convenient for them if we waited until the morning. Well I had to move into a unit the day of my reservation and ended up having to cancel because they would not rent to me the truck until the morning due to the rental being an inconvenience for them.

Recommended: No

A decent amount of space for the price

The storage unit is easily accessible by car or truck. The hallway distance from the exterior door to the furthest unit is very short. The only complaint I have is that with a room that big it would help to have a light in unit.

Recommended: Yes

Very easy to set up on line and confirmation is sent instantly sent to you

Staff was very friendly and helpful. Mike went over all the paperwork and explained everything. I don't remember the ladies name that showed me the unit, but she was very polite and helpful also. I would recommend them to others.

Recommended: Yes

рџ‘Ќ.....

рџ‘Ќ,,,,

Recommended: Yes

the hours on hallway units are terrible

can only get in my unit during office hours wasn't told that until already rented unit

Recommended: No

friendly, efficient, reasonably priced...so far...

friendly, efficient, reasonably priced...so far...

Recommended: Yes

Fantastic service, great price

Price is the most competitive in the area, and the free truck rental is a huge plus. Fantastic customer service, highly recommend

Recommended: Yes

Highly recommend

I set up my rental online. The day I arrived I was greeted warmly, and very welcoming. The service was very quick, and friendly. The kind gentleman named Lonnie walked us thru the whole process, and made it so easy to understand. The whole process was quick, and you can’t beat the value. Highly recommended from a veteran!

Recommended: Yes

Friendly

The best storage facility IтАЩve seen in Colorado!!! The prices are reasonable and the staff was very nice and friendly ЁЯШБ

Recommended: Yes

Fast and Affordable

Half price the first month and quick same day move in

Recommended: Yes

Fast and Affordable

Needed a unit last minute and I was able to move in the same day I reserved the unit and I got the first month half price

Recommended: Yes

Very easy

Clean facility, friendly staff and helpful.

Recommended: Yes

Super clean, compassionate people and understanding

I would recommend this place simply because I was treated like a human being and not a paycheck and that they would determine things based on circumstances and and based on character instead of just based on numbers. Lots of places are like “you’re five minutes late so you’ve got to pay a fee”, but with my experience here that was not the case even when they had every right to charge me being late with there truck. I’m grateful to have been treated with compassion. That’s something companies loose site of sometimes and don’t get me wrong it’s people that can cause that to be that way but never forget there are some of us out there that really tried our best and we should be able to tell the difference. They did and with everything I have been going through I’m very grateful! Good people!

Recommended: Yes

Run away

Do not rent from this place. I lost everything I had left because I got behind due to being homeless and not having a car at that time, and they wouldn't even set aside my kids baby pics.

Recommended: No

Great Place!

This is the second time I've rented from here, because they are the best! Clean, friendly and fast!

Recommended: Yes

Awesome

The management here is outstanding. When we walked in, we were greeted with smiles and felt very welcome. We were taken right away to the unit. My daughter's favorite part was riding on the golf cart. The facility feels very safe and secure. Best prices in town! I would recommend to EVERYONE!

Recommended: Yes

Super job

I had a great experience getting setup - fast and professional. Absolutely recommend these storage units. Great deal and great service. Thank you!

Recommended: Yes

It was a pleasure!

Everything went very smoothly!

Recommended: Yes

Life saver

Very friendly. Great customer service.

Recommended: Yes

Friendliness I haven't seen in years.very outgoing and politely

One word sums it up...... "FANTASTIC"

Recommended: Yes

Civilian

Good so far. The unit is as advertised. I have it for a while, so upon my completion of use, I will have a better understanding of the service then.

Recommended: Yes

Great price

Great prices, clean storage unit, fast service getting set-up! LOVE the free truck for moving too!

Recommended: Yes

Best Storage Around

I was in a pinch and super stressed, and Public Storage quoted me one thing and then when I got there charged me another. So I ran over to Mini U and they took care of me. Zoey was especially nice and she got me settled and calm and gave us waters as we moved things in. I felt bad because I was all worked up when I got there and was being irrational but Zoey was so professional and just took such good care of me. Super place, great price. Will never go anywhere else.

Recommended: Yes

Excellent customer service! Great experience.

I needed a place immediately, and Mini U got me in right away. Zoey was the best. She zoomed through paperwork and was fun to chat with. While we were moving in she brought us waters. Great experience. Pricing was perfect, very reasonable compared to other places I found. I actually made a reservation at Public Storage because they said $1 the first month, but after all the hidden fees is was $60. So Mini U was straight forward and I liked that.

Recommended: Yes

Fast. Efficient. Fairly priced

Very friendly and convenient. Everything went very smoothly I would definitely recommend this place to friends and family.

Recommended: Yes

I feel welcome at this facility. They are top quality customer service.

I ran over from work to rent a unit.They were quick yet thorough.

Recommended: Yes

Great location

Friendly staff,clean facility,easy access...

Recommended: Yes

cheap truck rental

cheap truck rental comes with the storage rental

Recommended: Yes

Had to vacate my dorm room quickly because of COVID-19

Just know you need to buy your own lock but the staff are helpful in explaining the rental agreement and stuff.

Recommended: Yes

Clean nice place!

nice clean place and helpful folks working there!

Recommended: Yes

Super helpful

Helped me move in on a holiday, very friendly and grateful for their accommodation

Recommended: Yes

Amazing Staff

The customer service here is above reproach!

Recommended: Yes

Overall the environment was nice and convenient for all my needs

I had an excellent experience and hope it continues to do well.

Recommended: Yes

Great staff and easy access to units

Friendly staff, very helpful. I would recommend the facility.

Recommended: Yes

Frt desk manager April as Husband Brett was welcoming !

Great manager team> April and Husband Brett!

Recommended: Yes

April and her husband was so helpful. offered a bottle of water.

Awesome customer service. Hard to find these days. I will revommend thus place to others

Recommended: Yes

Awesome

Super friendly staff that works with your needs

Recommended: Yes

Service was great

Really appreciated the owners. They were friendly and very helpful with our situation

Recommended: Yes

Amazing

The customer service was the best

Recommended: Yes

Mini y Storage

It's a good place to store my truck customer service was excellent thank you

Recommended: Yes

The customer service was outstanding

Overall satisfactory facility. Security was sufficient and employees seemed to be actively employed helping customers or improving the facility in some way. The units could use some updating, the wall between my unit and the neighboring unit seemed to be buckling. the concrete at the entrance to most the units is uneven and make it interesting when using a dolly. My unit does not have a light. Overall the staff was very friendly and helpful and the facility seems pretty typical to similar ones in the area.

Recommended: Yes

Quick and easy

Quick and efficient. Gave me several options and didnt push for upgrading or anything.

Recommended: Yes

Storage and weather

Very good storage space but very hilly where the storage units are if it is snowing not the safest conditions

Recommended: Yes

Awesome

The military discount gave me a huge hand, great place

Recommended: Yes

Cean & affordable

Nice place. Friendly staff. Affordable prices. Highly recommended!

Recommended: Yes

Best storage unit

I searched for a lot of storage units and this is by far the best one!

Recommended: Yes

My reservation preceded my arrival....all was easy and quick

I've rented here before....never had an issue....great location...

Recommended: Yes

I have a 20x10 and it fits all my stuff perfectly

Good place and good prices and nice peopleрџ‘ЌрџЏј

Recommended: Yes

Mgmt very person able and helpful.

Easy process, fair price, nice people.

Recommended: Yes

Very friendly staff and easy to access units!

From day one, i felt welcome and comfortable here. The front desk woman gave me tour of the facility on a golf cart. Very clean and spacious

Recommended: Yes

Very good experience so far.

Mini U Storage has been great so far. The staff was really helpful and kind, and the unit is nice and clean.

Recommended: Yes

Dope dope

Mini U storage at motor city is dope

Recommended: Yes

Best price in town

I received great customer service. Also not only was the best price in town it is also conveniently located. They also offer a moving truck and the first 50 miles are free. In my case I ended up only paying for the truck rental. A deal no one in town can beat! Between the storage and truck rental my move in was under $100.

Recommended: Yes

Very personal, very clean, 24-7 on-site security. Nice folks!

Managers are very personal and professional. They attend to the details that will keep your property safe and protected. Pricing is a bonus!

Recommended: Yes

A great service buy for storing automobiles.

A great service buy for storing automobiles.

Recommended: Yes

Best pricing around

Friendly staff. Best prices. Older facility. Not as clean as some others. Needs some upkeep. no security cameras.

Recommended: Yes

Great company

Company offered great service and was very accommodating to our personal situation. Great customer service!

Recommended: Yes

Great customer service

Very friendly and clear on their policies.

Recommended: Yes

My overall experience with this company was excellent

The lady at the storage unit was very nice very precise told me exactly what I would pay explain the situation very well I was in and out in a timely matter and not a problem I like the convenience of being close by where I live too

Recommended: Yes

Very good

Great customer service. Very professional.

Recommended: Yes

Great staff

Staff friendly, helpful, and gave all the information needed for rental.

Recommended: Yes

Great staff

Huge facility. Seems to be very well run

Recommended: Yes

Staff is on their game

No smoking in the entire facility is a little overboard

Recommended: Yes

Great, easy service.

Very friendly and accommodating staff. I highly recommend using this facility.

Recommended: Yes

Awesome

Awesome customer service!! They really care about their customers.

Recommended: Yes

Seamless Rental and Great Staff

The managers are wonderful and did everything they could to make my rental experience easy. The prices were great too compared with other local options. Also, they take security very seriously. I would definitely recommend to anyone.

Recommended: Yes

Good company

I really like that they are all about convenience and safety. Their complimentary moving truck is very helpful in saving lots of trips!! Overall great experience so far!

Recommended: Yes

Great service and value!

I would recommend this storage facility to everyone! The customer service was fantastic, the units are extremely clean, and the price is very affordable!

Recommended: Yes

Excellent pricing, clean w/ fairly good customer service.

Excellent price, very clean and fairly good customer service. This facility is far above average in my experience. Would not hesitate to rent storage from them after this experience. So far, everything has gone well save a small hiccup during one visit. Judging by stories told me by others (in this area and elsewhere), this is quite good.

Recommended: Yes

great service

the ladies made it a great experience!

Recommended: Yes

Excellent

The employees in the front was very helpful and made me feel welcome !

Recommended: Yes

Great facilities with wonderful, friendly management!

The facilities look a little rough, but the price and the management cannot be beat! I was welcomed very warmly by Mini U's staff and felt my belongings would be very secure.

Recommended: Yes

Great value, outstanding costumer service and clean facility.

Received outstanding costumer service at Mini U Storage. I found the facility very clean and secure.

Recommended: Yes

Very helpful

They are very nice clean and straight forward and the have customer service and very good discounts for the first month and good price after the first month

Recommended: Yes

Ladies were vere knowledable and nice. Went very smooth

Recommended: Yes

Best choice we made

After shopping all around we finally found mini u storage the staff is friendly and funny.Also the storge units are very clean and the free truck rental helped us out tremendously I would definitely recommend mini u to my friends and family.

Recommended: Yes

Awesome!

The staff was very friendly and accommodating!

Recommended: Yes

The couple who runs the storage place are incredibly helpful and sweet. They gave me a lot of info, answered all of my questions and showed me two units that suited my specifications. They also found me a few discounts that helped me save money. Great people, great location, very much recommended!

Recommended: Yes

Very Nice Staff - Good Location

The front office staff were great and made the process very easy. The unit is nice and clean (No Light) and security is good.

Recommended: Yes

I needed a bigger unit, they upgraded and still honored online discount.

The staff was patient and helped to decide what size unit I needed. They spent time to show me several different units and made sure the unit I chose was clean and ready to use. Truly wonderful customer service with competitive prices.

Recommended: Yes

Very helpful and great customer service

The couple that run this are fantastic!!! Great customer service and that is rare these days!! Good AAA discount!! Very clean storage units... So pleased with everything !!!

Recommended: Yes

Nice unit.

Everything worked out great. Thank you.

Recommended: Yes

It was very reasonable pricing with free truck rental. Very good customer service.

Recommended: Yes

Fast move-in

I reserved and moved in on the same day and the staff was very accommodating.

Recommended: Yes

Very good.

Good job I appreciate your help in getting moved in

Recommended: Yes

Pleasant people and accommodating staff. Unit is clean when moved in.

Recommended: Yes

Not big enough.

I needed a storage unit, but wasn't sure what size. I reserved a 5x8 and when I went to see it, I realized that it wasn't enough. Management checked and found a 10x10 immediately. The price was right and the deposit was cheap. Also, there were some leaves on the floor when I looked at it, but when I moved in, they were gone. Great job guys. Thank you.

Recommended: Yes

great customer service

Very good service, and comparable prices. They were able to accommodate my need for a bigger storage once I got there and saw the size of the units. The floor of my unit was cracked on the side by the wall, about an inch, but overall it was clean.

Recommended: Yes

Very easy to use

Everything was great and smooth- good timeliness in getting us checked in and the rental truck to us

Recommended: Yes

Safe, secure and friendly. I onlyw wish the unit had a light.

Recommended: Yes

VERY HELPFUL, VERY KIND, AND VERY SERIOUS ABOUT SECURITY!!!

AWESOME PEOPLE...AWESOME FACILITY...AWESOME BUSINESS!!!

Recommended: Yes

Good security setup.

Much better setup than Extra Space. Only one noticeable weakness, and I have asked company permission to fix that.

Recommended: Yes

Everything was great. My only complaint is the bums

I do wish I could have had 24 hr access to my things and that the bums would not ruin that for the paying customers and yet, still be there, but I was still happy

Recommended: Yes

Great Service

Young married couple running this place and doing a great job. You can tell it is not just a job for them. They care about your stuff and keeping your valuables protected.

Recommended: Yes

Totally Worth It!

The price is great. It is gated and safe and the staff there is so nice and wonderful. Glad I found this place. You won't regret it!

Recommended: Yes

Great customer service.

The prices were high but then ALL storage in cos is. The staff was super friendly and tried to get us thru the paperwork as fast as possible. We used their truck which was an awesome added bonus!!

Recommended: Yes

Great storage

This is a convenient and well run facility. The security is great overall, though I would prefer door alarms and metal doors on the smaller units. I would also prefer later access hours in the evening, but the service was really great and you just can't beat that. I would use this facility again and recommend it to others. It is a great value!

Recommended: Yes

Recommended: Yes

Recommended: Yes

Low cost, friendly staff

I've stored my stuff here for several months now with no issues. I got the best rate by far on my unit compared to other local storage facilities. The staff were friendly and helpful. I'm not sure of the security which is why i gave it a 3 star (neutral) rating. Cleanliness is not great as it's an older storage facility but my unit was fine and I don't care if the windows in the front office are clean.

Recommended: Yes

people in office are nice

I liked the place for the first 3 months cuz i had an awesome price then it got raised for some reason even though it says nothing in contract about that happening nor was i told aboutthat when i rented the unit thats the only problem ive had.

Recommended: Yes

I was very happy during my stay

This location was easy and convenient for me during the time when I needed extra storage.

Recommended: Yes

Nice central location, clean and secure

Since I work in that area the location was perfect. Easy exes and very easy to Bring in any size vehicle for loading in unloading. My Springleaf personal

Recommended: Yes

very poor security

Very poor security! Stored my 92 dodge for 14 days . it was broke in to . all management said was SORRY ! Yes they are!

Recommended: No

good price and location

Location is perfect for us, and the price was unbeatable. Unfortunate that the person helping us didn't want to honor our price. We went online and bought an online special and they did not want to honor the discount. Good thing the manager was very nice and fixed it but it was not a good way to start out. So far so good, seems secure

Recommended: Yes

Great Moving Experience

My moving experience was great. The only reasoni scored low on the security was because my unit is outside of the gate. The people are friendly and the incentives were wonderful.

Recommended: Yes

Competant, but wish they had 24hr access. Police get called if your there late by 5 min.

Overall fine, but the hours suck.

Recommended: No

Wonderful staff!

The owners were incredibly nice and helpful!

Recommended: Yes

Great Moving Experience

Ive,been through plenty of moves. I alway stress mostly about storage and moving trucks. They made this part of my move stress free. I received my storage plus a free truck rental with no hassle or hidden fees. Thank you!

Recommended: Yes

Nothing bad, nothing outstanding. Uneventful...just how I like it.

Recommended: Yes

cheapest place to store, by far

great place for college students

Recommended: Yes

Very friendly managment!

The two managers of the storage facility were extremely friendly and helpful. I would definitely recommend this facility to other friends. Made the moving process so much easier

Recommended: Yes

Friendly Couple

On the way to the unit, I got a call from a very pleasant gentleman about my reservation. He answered all of my questions on the phone so, when I got there, getting in was a snap. I was surprised to find him working alongside his pregnant wife. They were so fun to talk to that I had to ask if I was all set to leave when the time came! The space was easy to get to. And I loved the variety of sizes the units come in. I don't have much, so I love the 4x4 units! The inside storage areas aren't large and confusing like a labyrinth either. Fantastic location to top it off! Couldn't be happier!

Recommended: Yes

great customer service

When I walked into the facility I was instantly greeted by 2 friendly staff members. They walked me thru the paperwork and showed me the unit before any money was exchanged or documents signed. I would recommend this place to everybody

Recommended: Yes

I would recommend this storage place too everyone because of the customer service and the people there.

100% satisfied guaranteed on my end because of the cleanliness, customer service, and the friendliness of all the workers at the storage unit.

Recommended: Yes

affordable

Unit is affordable and serves its purposes, to store things!

Recommended: Yes

The staff was extremely helpful, and courteous...

Recommended: Yes

Well kept secret

I love the place. The management made sure I was satisfied. I will recommend to any one.

Recommended: Yes

Great customer service. Friendly and knowledgeable.

Recommended: Yes

Recommended: Yes

I'm very thankful and feel like I am getting a fair price with good security

Recommended: Yes

great rates, many extras

Free shelves in the United if desired. super friendly and helpful crew. great prices through sparefoot.

Recommended: Yes

A smooth transaction

Fast service and friendly help and they made sure I goy the best rate they could offer.

Recommended: Yes

Recommended: Yes

The couple that helped me have helped before. They are so friendly and care to everyone of my needs. I will never use another storage unit.

Recommended: Yes

It was quick, friendly and professional

Recommended: Yes

Very impressed with the quality of the service, the unit, and the rental truck.

Recommended: Yes

Very good experience! People were organized, helpful and ensured that I understood the facility procedures.

Recommended: Yes

Very helpful!!

I was amazed at the friendly service, on my way to work was able to secure a unit at a real deal. They even offered and put in free shelves on the spot. I was very pleased with the service, and security looks good .

Recommended: Yes

Easy, smooth and no pressure

Recommended: Yes

I'm very pleased with the owners.

Recommended: Yes

Recommended: Yes

Great place!

Great management! They were very helpful!

Recommended: Yes

For the price you can't go wrong

Great customer service and you get a really good price on storage unit

Recommended: Yes

Had great people helping me was fast and easy!

Recommended: Yes

Amazin and friendly staff

I made a reservation online and then walked in and they were ready to take care of my needs. Thanks

Recommended: Yes

Very friendly and helpful in finding my storage needs

Talking with the managers and personnel at this facility while being at of state, they were very helpful with my needs and offered adjustments for my arrival should I be delayed. I couldn't ask for better service and would highly recommend this storage facility.

Recommended: Yes

one half hour before the office closed, I show up with a truckload, keep in mind it was Thanksgiving Eve. They showed me two units, and had me unloading my truck in 20 minutes!!! WONDERFUL...THANK YOU!

Recommended: Yes

Recommended: Yes

Staff was extremely friendly and clean. She opened up one storage unit and saw that it was a little dusty and said she wouldn't give us that one, but will give us a clean one. I was super impressed.

Recommended: Yes

The only thing I would change is the hours that you are at the facility. The price is a little steep seeing the storage we have the walls are all bent in and looks as though they are goin collapse.

Recommended: Yes

Security Sucks - No help or concern from corporate

Got a call this morning saying we were 1 of 6 units that got broken into over night along with 3 travel campers. We even used the lock from the storage facility and they still pried open them and stole between $7000-10000 worth of stuff from our unit not counting the things they broke. My husband just medically retired from the Army after 22 yrs and is now 100% disabled and he lost everything he worked hard for over all those years. Not counting the turkey mount that I had from my late father that can't be replaced. The slap in the face is that the security guard the patrols the facility say the guy and didn't do a damn thing and will not return phone calls from the storage facility. The manager was wonderful and was very helpful. The manager took this to heart and we do not blame him or his wife at all. We blame the president and corporate for this. The president knows about it and didn't take time to call us and to offer their help or show concern.opinion. Guess what we still have to even though we got robbed. Whsadder was we got an email after the phone call saying they were raising of rental rate to $149 a month. What a bigger slap in our face. We have 2 units there. We are considering putting a lawsuit on the facility. We have insurance on the unit, but they still got broken into even using the facilities lock. The facility will have to answer for that. It would be different if we used a cheaper lock, but no we went with their recommended ones and now robbed of our things. We are holding the facility president corporate responsible. I'm willing to fight this until the end.

Recommended: No

bad customer service

Unfortunately i was not impressed wih the motor city location. We reserved a truck on Friday before our move that following Monday but once we got to the motor city location the manager there had given our truck to the person in front of me. I spoke to a lady that Friday who said the truck would be ready at 9am monday. The manager was not at all helpful,when the woman there said she could call another location he told her not to bother since they didnt have any trucks. Fortunate for us she ignored him & called anyways & they were more than willing to help us. I would not suggest anybody use the motor city location.

Recommended: No

Amazing and fast

Recommended: Yes

Wonderful, professional service.

Recommended: Yes

Recommended: Yes

Recommended: Yes

So far everything has been great. The staff was very friendly and helpful.

Recommended: Yes

Older facility with nice operators. Out of the way of highway travelers looking for an easy target.

Recommended: Yes

Met four employees and all were very nice and very helpful

Recommended: Yes

Quaint little place, friendly staff, centrally located near downtown & within my budget. Thanks sparefoot

Recommended: No

Great

Recommended: Yes

The staff was very friendly and thorough.

Recommended: Yes

Recommended: Yes

great service at this location

this location is just off the interstate with access to most of the major roads here in the springs. The staff was very helpful and I found them very knowledgeable.

Recommended: Yes

Very good!! Got through the paperwork fast but still detailed. Borrowing the truck was very simple. Unit has plenty of room for all my stuff AND at a very good price. Will use again!

Recommended: Yes

very good

Recommended: Yes

Fine, so far

Recommended: Yes

You Ought to Know...

Just so everyone knows, I found out about a "corporate" policy that cannot be found *anywhere* on the corporate website... The enforcement of this policy really messed up my day, so I feel it important to get it out there so maybe you can avoid the hassle I went through... When filling out rental paperwork you must have a current state issued photo ID card; not a temporary, expired, or hole- punched ID! This location DOES NOT rent out units to people who have the temporary paper printout ID cards that the DMV will give you before your real ID arrives in the mail. Even if you have your original photo ID (which is hole- punched by the DMV when you go get a new ID to mark it as "void") to back up your claims of who you are, they will not rent you a unit. Even if you furnish them with other forms of ID (ssn cards, credit cards, birth certificates, etc) to establish identity, it matters not. I was told it is "corporate" policy that they not rent a unit to anyone without current state issued photo ID. So I had to find a friend with a current state issued photo ID willing to rent the unit in their name for me to be able to move in on the day I needed... My unit is still in her name, cause she's flaky and the only way to get it changed is for both she and I to show up at storage during office hours with both of our current state issued photo IDs for them to make the name switch. Corporate policy should be posted on the corporate site, no? I'm not sure why, but it seemed like they went way out of their way to make me jump through supposed "corporate" hoops, regardless of how many other ways I was able to establish my identity. Strange, to say the least...

Recommended: No

Helpful staff.

The staff was very efficient and helpful. The price for the unit was fair.

Recommended: Yes

great experience great customer service very helpfull

Recommended: Yes

Customer service is what I like the most about them...

Recommended: Yes

Competitively priced with great customer service.

Found the price to be very competitive, with only one comparable facility in the area with lower prices (but full). Customer service called me within moments of my online reservation with helpful information. Paperwork was fast and easy. Unit was clean and easily accessible.

Recommended: Yes

bad experience

it took 45 minutes to complete the paperwork because the man was incompetent with computers (or reading) and entered my address incorrectly into the agreement 3 times in a row even though he had me write it out cleanly for him on a sticky note. He was also unaware that it is possible to reprint one page of the agreement without printing all 10 pages again. 2 days after filling my unit and flying out of town, the storage company calls me to tell me that the lock on my unit was missing, although they do lock check everyday so my lock must have been on for another days after i locked it up. the company asked if i could come back and check inside the unit, even though I had flown out of state (which the people at the storage unit already knew..) They have been very unhelpful as I have sent a friend from the area to go look and take pictures for me, and they forced her to leave despite my instruction. The storage unit has clearly been tampered with as drawers were knocked over and things were rummaged through. I have yet to determine what is missing and how it happened / who is responsible. I will not be using this facility ever again

Recommended: No

I went in they showed me a unit, filled out paper work, and out the door in under 15 minuets. I got a free truck to move my stuff into my unit and 50 free miles. So i only had to pay the deposit.

Recommended: Yes

Enjoyed the customer service very much

Recommended: Yes

Great experience so far!

Recommended: Yes

Great Price and friendly service

This place is awesome! Clean units and very friendly and fast service!

Recommended: Yes

Very nice.

Recommended: Yes

The people there were extremely nice. They answered any questions we had quickly and got us taken care of. All in all it was a great experience.

Recommended: Yes

Very helpfull and courteous.

Recommended: Yes

It's great!

Recommended: Yes

Recommended: Yes

It's conveniently located, however, if I didn't get the unit for a discounted rate, I would not have rented from here. There are a lot better options elsewhere in town.

Recommended: Yes

Fantastic Customer Service!!

I loved how Joe and Amber were quick to help us find a unit that best suited our price range and needs!! They were VERY nice and helpful! Thanks for making a stressful day a lot better and easier! Not to mention the amazing deal we got!! Thanks again!!

Recommended: Yes

I was very pleasantly surprised by the competence and knowledge of the staff as well as the high level of customer service they displayed. Great experience overall!

Recommended: Yes

Great!!

Very easy to work with. Booked online and was called promptly to see if I had any further questions. Good deals for new customers. The cheapest moving truck around! Good location to military base and the cheapest price I could find. The employees were very friendly and helpful.

Recommended: Yes

great people

Recommended: Yes

Recommended: Yes

Wonderful/easy

Recommended: Yes

First time storage unit buyer and went pretty darn easy and good.

Recommended: Yes

Pleasant

Recommended: Yes

Great .

Recommended: Yes

杯潤

Recommended: Yes

The people running the facility went out of their way to make my experience a success, and very smooth. They are to be highly commended.

Recommended: Yes

management was very kind, helpful, and personable. great move-in experience. great value.

Recommended: Yes

Very pleasant people to work with & the free game tickets is a really nice present for a stranger.

Recommended: Yes

Exactly what i needed quickly.

GREAT! professional,courteous, online special. Close to home.

Recommended: Yes

It was great. They were very friendly!!

Recommended: Yes

Great value due to your website, we would have paid about $30 more per month if we went direct through their site..

Recommended: Yes

Phenomanal customer service and free avalanche tickets!!! What!!!!

Was a little hesitant because of area but with armed security guards on patrol and the amazing workers there it was a good choice overall......and then to be given 2 free avalanche tickets!!!! Wow...that's really cool. Thanks!!!!!!

Recommended: Yes

I was pleasantly surprised at the price.

Recommended: Yes

Helpful and good value

Recommended: Yes

very friendly!!! gave me free nuggets tickets!!!

Recommended: Yes

Recommended: No

very disappointing

We needed storage for a few items during the wildfire season. We rented a unit. Two days later, the unit was broken into, along with a couple of others. We had some items stolen. It was then we discovered there were no security cameras. The management was very helpful and gave us a unit closer to the office. I would not use this facility again. Granted, we should have asked to see the cameras before we rented. All in all, not very secure, but the management was helpful.

Recommended: No

Would recommend

The staff was very nice and the process was efficient and convenient.

Recommended: Yes

Great Managers - Very Helpful

I am so glad I picked this storage location - easy access and very clean. Also, Walt and Debbie are the best managers...I needed to use the truck and it was already in use, but they called me as soon as it came back and I was able to use it. I really appreciated that!

Recommended: Yes

Recommended: Yes