herbert burke
Apr 06, 2022
misleading sales
lady in front office lied to me about accessing the unit i lost a 150 dollar deposit on movers because i had no access. she told me she would help me in the morning with access and she said she needed to make a 7 unit quota for the day and i was her 7th the chick was not even working today and i lost 150 bucks if i had not needed to get my stuff moved asap i would have cancelled this crappy facility. i will only be here a month and will gladly move my stuff to another facility and pay more if needed for less scam type of business
Recommended: No
Malasha
Jul 06, 2020
Great Customer Service
The staff was extremely friendly and helpful. All of the information was explained properly, very knowledgeable about the facility and the policy which was great. The price was good, however I was upset that I lost my promotion due to finding a better unit. Because my other unit was too small for all of my belongings. Overall, very satisfied with their Custmer service.
Recommended: Yes
Joanne
May 02, 2020
Very Much ice Place And Very Clean..
Everyone was very kind very clean place...
Recommended: Yes
Laronda
Dec 13, 2019
Lovely staff
Even though she had a meeting and the office was closing early Ms. Lisa was informative walked me through the process quickly.
Recommended: Yes
Nakia
Nov 21, 2019
Super friendly staff
The people in the office were really helpful and very nice and professional
Recommended: Yes
Lisandra
Jun 22, 2019
My experience
Everything was quick and easy. Very clear and understanding. Place is super clean
Recommended: Yes
Anthony
Jun 18, 2019
Great
Excellent customer service and facility
Recommended: Yes
Marcus
May 04, 2019
Sister
As I entered the unit is was clean
Recommended: Yes
James
Feb 25, 2019
Clean
T the personnel was very efficient and facility is very clean love it will recommend it
Recommended: Yes
Derrick
Dec 17, 2018
great location
very convenient, an very secure
Recommended: Yes
hataria
Nov 11, 2018
Very clean
I would definitely refer this storage to friends an family
Recommended: Yes
Clear
Jul 27, 2018
The service agent was on her game
Wish the pricing was lower for longer term business storage users
Recommended: Yes
Yunique
Jul 07, 2018
Great staff
The staff was very attentive. John did an excellent job following up with us.
Recommended: Yes
Krystina
May 28, 2018
Customer Review
Great customer service. The facility was in a convenient location and the process of purchasing the unit went smoothly.
Recommended: Yes
Dominic
May 14, 2018
Reasonable Pricing For Reasonable Storage Sizes
The service is great! Very polite and helpful employees. The pricing was very reasonable and for an additional $10 (or more depending on your choosing) renter insurance is included for any potential property damage or loss. They require you to select renter insurance and $10 is the cheapest which covers $2000 property worth. The storage units are easy to access and you must have a lock at check in or one can be bought from them at about $10 or $11. But overall the pricing is reasonable. $45 for a 5x5 is the cheapest and the storage unit is spacious enough depending on what you intend to store and how you store it.
Recommended: Yes
Constance
May 13, 2018
Very good Customer service
I have enjoyed moving for the first time. With all the help I recieved from you guys. Thank you so much.
Recommended: Yes
essie
Jan 01, 2018
Loved it
Love the clean space. Staff are sweet and respectable people
Recommended: Yes
cassandra
Dec 03, 2017
Renting from U-Stor-It was a great experience.
The clerk was helpful, courteous, and very personable.
Recommended: Yes
deborah
Sep 17, 2017
Great
Great customer service and staff.
Recommended: Yes
deborah
Sep 16, 2017
Great customer service!
Facility was very clean, office staff was pleasant and very professional.
Recommended: Yes
robert
Aug 24, 2017
Good price & good customer service
So far i give them a nine because of the service they gave me.
Recommended: Yes
robert
Aug 22, 2017
Good service.
I will give them good thump up.
Recommended: Yes
Vlad
May 26, 2017
great location
easy to get to and lots of units inside and out will use for a full year
Recommended: Yes
Charlotte
Feb 03, 2017
Good service fast and helpful
Thankful for manangement helpn me
Recommended: Yes
Jacquie
Sep 04, 2016
My AAA was not honored as promised during reservation which cost $22.
Overall my experience was good. However,elevator usage, climate within storage area and parking was problematic which resulted in my overall rating of 3.5 stars.
Recommended: Yes
Artavia
Jun 30, 2016
It was a quick process ,clean , an reasonable price.
They make sure I was comfortable an familiar with with how to do everything an how to get to my storage unit.
Recommended: Yes
Kelly
Jun 11, 2016
Over all I'm very happy to be a customer
The Best ever service. The two men was very helpful
Recommended: Yes
casey a. green
Oct 11, 2015
Just need the space.
Pretty decent place. Don't expect perfection and you won't be disappointed.
Recommended: Yes
Tank
Oct 08, 2015
My first storage rental
Staff was very helpful in explaining everything.
Recommended: Yes
Jackie
Oct 01, 2015
Great Deal!
Out of the different prices I saw at various locations, this was the best deal. I was even able to get a great sized unit for less than what I anticipated.
Recommended: Yes
Demetrius
Sep 05, 2015
Great customer service and really clean facility
Recommended: Yes
Patty Gayden
Jul 28, 2015
One of the top I've rented from.
The facility is very secure and extremely clean. It is very well monitored, well lit and the hours are good. It is very easy to get to as far as location and the outside is also maintained very well. The customer service was great and they were extremely professional.
Recommended: Yes
Ikowa
Jul 16, 2015
Moving needed a truck and storage
They provided great customer service, nice clean facility
Recommended: Yes
George
Jul 11, 2015
Very good and convenient facility.
Representative gave me a tour based on my request, promptly served me and even obtained a lock from their stock, which was also convenient.
Recommended: Yes
Amethyst
Jun 12, 2015
Great move in had to remember movement is needed in the hall way for the sensory lights to stay on. Like the fact a dolly is there for tenant use.
Recommended: Yes
Chasity
Nov 17, 2014
It was a great experience
Recommended: Yes
PHILLIP
Nov 06, 2014
ITS WAS VERY NICE
VERY GOOD SPACE FOR THE PRICE AND QUITE SECURE TREATED VERY WELL AT THIS FACILITY AND THE LOCATION IS GREAT.
Recommended: Yes
