Terrible Customer Service
I signed up for a 10x15 climate controlled storage unit 3 weeks before actually needing it. The day I arrived I was told that they hadn't had any climate controlled and I was automatically applied to a non climate controlled unit. This was done with no phone call, email and without my permission. I was basically told there was nothing they could do and sent me on my way with all my belongings needing to be in storage that day. They had horrible customer service. While I was there they were blatantly putting other customers to their voicemail and laughing that they will call them back in a few hours even though the caller needed to be called back right away. I would never recommend this place to anyone. Thankfully there was a great lady, CJ, at Public storage on Ben White to help me and she got me a great price and the unit I needed within 5 minutes.

Terrible Customer Service
I signed up for a 10x15 climate controlled storage unit 3 weeks before actually needing it. The day I arrived I was told that they hadn't had any climate controlled and I was automatically applied to a non climate controlled unit. This was done with no phone call, email and without my permission. I was basically told there was nothing they could do and sent me on my way with all my belongings needing to be in storage that day. They had horrible customer service. While I was there they were blatantly putting other customers to their voicemail and laughing that they will call them back in a few hours even though the caller needed to be called back right away. I would never recommend this place to anyone. Thankfully there was a great lady, CJ, at Public storage on Ben White to help me and she got me a great price and the unit I needed within 5 minutes.

great for the price
Staff was helpful