Christine McClary
Jan 06, 2024
Best storage I have is use.
The staff was very helpful and the facilities was clean. It was easy to get to my assigned space.
Recommended: Yes
Katlin Dunn
May 30, 2022
Terrance was great and helpful
Thanks for welcoming us and making us feel comfortable
Recommended: Yes
mark
Jan 08, 2022
great place
very clean and easy to get into, perfect unit for the price.
Recommended: Yes
Jackie
Jun 09, 2020
Good price for the area
The gentleman helping me checkout was very nice and adapted well to the covid situation (mostly all electronic signing of lease). He also kindly was able to give me a unit next to my roommates so we could more easily unload our truck together.
Downside was our moving truck could not fit in the garage to unload (8ft max), so we had to use carts from the garage entrance to the unit.
Recommended: Yes
Kim Gilliam
Jan 01, 2020
Staff was excellent and very helpful! Unit was clean, and a great price.
I am pleased with my new storage unit. It has easy access, well lit, and in my opinion, a safe area. The staff was over and beyond helpful, and answered all questions and concerns with respect and kindness. I would definitely recommend Mini U Storage with all my friends and family.
Recommended: Yes
Montia V
Dec 03, 2019
Hello I did everything in person myself
Hey I’m Montia my experience was great I personally had no issue like I said everyone was professional and will recommend your company
Recommended: Yes
Montia V
Nov 06, 2019
Satisfied customers here
Overall Im happy with service and the truck was a big plus mins fees
Recommended: Yes
Kaira
Sep 26, 2019
Excellent services
Tyrance was very helpful to my mother and I, with getting this unit. Im currently in the hospital, but I also have to be moved out of where im currently living by the end of the month. And I was very worried about getting a storage room. that would be ADA accessible as well was being able to pay while Im in hospital! Amazing customer service!
Recommended: Yes
Joseph
Sep 09, 2019
On line service experience was amazing. Efficient & Beneficial
The representative Terrance was Professional from beginning to end & made the whole experience untroublesome.
Recommended: Yes
Amy
Jul 22, 2019
Great price excellent service
The storage unit was clean and at a mug better price than other places I had looked at. The manager was very kind and helpful.
Recommended: Yes
Rebecca
Jun 06, 2019
Great customer service. Nothing fancy but gets the job done.
Easy move in process, Terrence was extremely pleasant and helpful. The units are nothing fancy but completely adequate for my needs and the price was right. I really appreciated the use of the moving van, it was just what I needed. Overall if you need an uncomplicated storage space I would definitely recommend.
Recommended: Yes
Ed
Apr 01, 2019
Great
Good facility. I was able to rent a drive up unit at a great price. I have my own code to open the gate and get in with my car. Facility is clean, well lit and convenient. Rob, the manager on site that day was excellent!
Recommended: Yes
David
Mar 01, 2018
Good location and staff
Staff was great location is clean and safe. Surrounded by business. Lots of good space.
Recommended: Yes
Asli
Feb 24, 2018
Convinient location for a pull up unit with nice customer service
Great friendly customer service in setting up my convenient pull-up Unit. Very attentive staff and supplies are available for purchase right in the office. The large free moving truck offered for move ins came in so handy. Could not imagine a more seamless move! Thank you!
Recommended: Yes
Juan
May 03, 2017
Moving
I just moved my stuff, the reservation was little treaky because I reserved online a 5x15 unit and my email confirmation was for a 5x10 unit.
Recommended: Yes
Bolade
Apr 14, 2017
Stressless....
The service representative, I believe his name was Ron or Rob, was quite pleasant, intelligent, helpful and patient. The unit meets my needs and I love that all units are drive up access.
Recommended: Yes
Michael
Mar 13, 2017
Good value for Alexandria
Nice guy works the counter. Slightly older place. Hours of access are 6am - 9pm. If hours were extended to 10 or 11 that would be better. The rental process was explained well and it was pretty easy. They are very transparent with costs and terms. No hidden issues, just pay on time.
Recommended: Yes
Christopher
Mar 06, 2017
Good for the price
Was able to use their van for moving in. Unit is sufficient but gate to garage is not working.
Recommended: Yes
Esther
Feb 03, 2017
Convenient location with a good selection of spaces.
The move in process was a breeze. The associate at Mini Storage was very helpful and provided all of the information I needed.
Recommended: Yes
Suzette
Oct 19, 2016
Good service
Good service and very clean storage facility
Recommended: Yes
Blair
Jun 29, 2016
customer service is the best
clean, great location, the customer service is the best
Recommended: Yes
Tenetta
Dec 22, 2015
Quick efficient service & great price
Gentleman that got me set up ( the property manager Terrance) was very friendly and quick. He was there alone on a Saturday with multiple customers and did an excellent job multi-taking. I got the same size unit for half of the price I was paying else where.
Recommended: Yes
Kathy
Dec 22, 2015
Great storage place
Great customer service. Clean units. Very secure.
Recommended: Yes
Pedro
Nov 03, 2015
nice place
costumer service exelent place is clean and safe
Recommended: Yes
Tkay
Oct 31, 2015
I'm happy with Mini U Storage. N I would definitely recommend to anyone who is looking for a reasonable storage facility.
The guys there are supper friendly n they even help me when I was moving. The price is just want I was looking for n the location was great as well.
Recommended: Yes
Lori
Oct 18, 2015
Recommended: Yes
Towanda Peters
Sep 20, 2015
I will give it a 96%!
It was a warm welcoming facility.
It is a welcoming facility. The people are nice. The front desk Manager was polite, helpful, and clean. The facility is very neat and clean. What I like most about it , my name was remembered and how I was accommodated.
Recommended: Yes
Anne Swinson
Aug 26, 2015
Excellent Service and Great Facility
We are extremely pleased with the service and facility in every aspect. Rob, asst mgr.,went above and beyond to provide the very best service. He was very accommodating and all around super guy. I'd highly recommend this facility to anyone.
Recommended: Yes
Tanya
Jul 04, 2015
Convenient
Everything went smoothly at move in and Terrence was awesome!!!
Recommended: Yes
Ann
Mar 10, 2015
Management was courteous, efficient and professional.
I've just become a customer but so far am impressed with what's offered & very pleased with the price, location & set-up.
Recommended: Yes
Chris
Jan 15, 2015
Recommended: Yes
Gloria
Jan 08, 2015
This is my second time at the facility I was recognize and made very welcome the manager was very helpful .
Recommended: Yes
Dan
Dec 22, 2014
Recommended: Yes
Dasha
Dec 13, 2014
Recommended: Yes
Ivett
Jul 11, 2014
It is really clean and really helpfull with custumers
Recommended: Yes
Olinka
Apr 16, 2014
My experience was very quick and efficient.Terrence, employee, was very helpful.
Recommended: Yes
Kirill
Apr 15, 2014
Just satisfied
Recommended: Yes
Ozella Ross
Apr 13, 2014
My rate and review
I certify that this review reflects my honest opinion and is based on a real experience with the facility. I Would you recommend this facility to a friend. Price, Time on paperwork, Security, Service and Cleanliness well worth my time.
Recommended: Yes
Michelle
Apr 02, 2014
Very pleased.
Recommended: Yes
Timnit
Mar 21, 2014
Great service and price
Recommended: Yes
Samuel
Feb 25, 2014
helpful office personnel.
Recommended: Yes
Agbolade
Jan 02, 2014
Awesome service was given by Robert & Tyrance.
Recommended: Yes
David
Jan 02, 2014
Excellent
Recommended: Yes
Devon
Dec 17, 2013
Really helpful employees; great pricing for the area with no contract required. Easy and painless experience! Would definitely recommend.
Recommended: Yes
Holly
Dec 14, 2013
We came in on 12/9/13 and met with Robert at the Pickett Ave location in Alexandra. He was so friendly and helpful we truly appricate the info we rec'd to prepare us for todays move in !!
Recommended: Yes
Holly
Dec 14, 2013
Teddy we came back to the Picket Received friendly quick service and appricate all the information we received Great location and staff!!
Recommended: Yes
Richard
Dec 12, 2013
I worked with the manager who was very helpful. He pointed out discounts I was entitled to that I did not even know about. He is an excellent representative of your business.
EXCELLENT EXPERIENCE - SO FAR
Recommended: Yes
Deanna
Dec 10, 2013
First time renting a storage unit. The process was easy & quick! Everything was explained well.
Recommended: Yes
Grant
Dec 08, 2013
Easy
Recommended: Yes
Allen
Dec 03, 2013
Recommended: Yes
Kellie
Dec 03, 2013
My experience was amazing. Tyrance is so personable and gives great customer service. Top notch!
Recommended: Yes
Alan
Dec 03, 2013
Very fast and customer service GREAT!
Recommended: Yes
Brian
Dec 03, 2013
Recommended: Yes
Angel
Nov 25, 2013
Super !!
Recommended: Yes
Saba
Nov 18, 2013
Great!!
Recommended: Yes
Amad
Nov 18, 2013
It was great customer service. This is the best so far.
Recommended: Yes
Jimmy
Nov 14, 2013
Rob and Terrance are the best.
Recommended: Yes
Raymond
Nov 14, 2013
Awesome and they were excellent.
Recommended: Yes
Brian
Nov 14, 2013
Recommended: Yes
Virginia
Nov 07, 2013
Loved it I was in and out keep up the great job.
Recommended: Yes
Ryan
Nov 05, 2013
Recommended: Yes
Kim
Nov 04, 2013
Excellent customer serc. Terrance is the best
Recommended: Yes
Vanessa
Nov 04, 2013
Extremely satisfied! Rob multi-tasked well - keeping my movers in business while squaring me away in the office.
Recommended: Yes
Mark
Oct 25, 2013
Very friendly, & informative
Recommended: Yes
Aziz
Oct 25, 2013
Recommended: Yes
Moises
Oct 25, 2013
Great! Terrance is the best, felt like home while here.
Recommended: Yes
Esayas
Oct 25, 2013
My experience with Tyrance was excellent.
Recommended: Yes
Keith
Oct 25, 2013
It was great experience,Tyrance took great care of my needs. I really appreciate his help.
Recommended: Yes
Brittaney
Oct 25, 2013
Service was great!!
Recommended: Yes
Maria
Oct 17, 2013
Excellent! Terrance provided great customer service. Free sports tickets were a great perk.
Recommended: Yes
Vernon
Oct 15, 2013
Our expeience was great. Terrence was very helpful and exdedient with the paperwork. Overall, I would recommend others to come.
Recommended: Yes
Kirk
Oct 15, 2013
Terance was very professional and helpful in getting a storage unit and the whole rental process.
Recommended: Yes
Heather Bingham
Oct 07, 2013
Great service!!
I had a very good experience with Mini-U-Storage... the gentleman who helped me was kind and friendly and quick! The process was fast and painless. I did come back the next day to use the free truck rental that came with the move-in, and unfortunately, the person that they had just hired the previous day, did not show up. However, the gentleman that was so helpful the previous day, contacted another site and helped me get a truck anyway. I'm glad for his professional help, though his replacement was no where to be found. (I hope he doesn't continue to stand them up.) Thanks Mini-U!
Recommended: Yes
Ricardo
Sep 28, 2013
My experience was enjoyable and the service was attentive and knowledgeable.
Recommended: Yes
Matthew
Sep 28, 2013
Recommended: Yes
Dave
Sep 28, 2013
Tyrance was great
Recommended: Yes
KNJ
Sep 21, 2013
Tyrance is the man!
Extremely helpful. Thorough. Detailed. Professional. Patient with me and all of my questions and indecision. Just great. LOVE that I was able to get a small unit with easy ground level access - no need for elevator or stairs.
Recommended: Yes
Antenor
Sep 19, 2013
Great!!
Recommended: Yes
Kim
Sep 13, 2013
Awesome! Tyrance worked with me to be sure I got in the right sized unit. Thank you
Recommended: Yes
Wayne
Sep 13, 2013
Great job outstanding service.
Recommended: Yes
Flint
Sep 13, 2013
Terrance was great! Very well informed and professional!
Recommended: Yes
Kevin
Sep 13, 2013
Very good customer serive.Highly recommend.
Recommended: Yes
Pedro
Sep 13, 2013
Nice and clean place. Customer service excellent.Tyrance is excellent.
Recommended: Yes
Marc
Sep 10, 2013
Recommended: Yes
Philip
Sep 07, 2013
Tyrence is awesome. Awesome customer service and immensely helpful
Recommended: Yes
Erik
Sep 07, 2013
It was great
Recommended: Yes
Damin
Sep 05, 2013
Recommended: Yes
Leigh
Sep 05, 2013
Good customer service and location
Recommended: Yes
Nick
Sep 05, 2013
Great!!
Recommended: Yes
Leslie
Sep 05, 2013
Excellent
Recommended: Yes
Rebecca
Sep 05, 2013
Great!
Recommended: Yes
Crauens
Sep 05, 2013
潇摯
Recommended: Yes
Amy
Sep 05, 2013
Terrance was great!
Recommended: Yes
Rashen
Sep 05, 2013
Awesome, very knowledgeable, helpful
Recommended: Yes
Cara
Sep 04, 2013
Recommended: Yes
Lauren
Sep 04, 2013
Awesome
Recommended: Yes
Ramey
Aug 31, 2013
It was great. Terrance was very helpful!
Recommended: Yes
Tiffany
Aug 31, 2013
Very quick and courteous
Recommended: Yes
Ernest
Aug 31, 2013
Overall good. Mention insurance earlier in the transaction.
Recommended: Yes
Laquesha
Aug 31, 2013
Very detailed
Recommended: Yes
Nathaniel
Aug 31, 2013
Just opened a new unit seems good so far.
Recommended: Yes
Jason
Aug 29, 2013
Excellent!
Recommended: Yes
Laura
Aug 29, 2013
Amazing, Very friendly!
Recommended: Yes
Larry
Aug 29, 2013
Great
Recommended: Yes
Gwen
Aug 21, 2013
Terrance was exceptional.The service from Steve was awesome.
Recommended: Yes
Mike
Aug 21, 2013
Got everything good to go. Quick process
Recommended: Yes
Aaron
Aug 21, 2013
Recommended: Yes
Gregg
Aug 20, 2013
Recommended: Yes
Cheryl
Aug 20, 2013
Tyrance was great
Recommended: Yes
H.
Aug 16, 2013
Very Very pleasant. Tyrance
Recommended: Yes
Una
Aug 16, 2013
Recommended: Yes
Edith
Aug 13, 2013
Excellent. Tyrance did a fabulous job.
Recommended: Yes
Christina
Aug 13, 2013
Great fast service! Thanks Steve and Terrence!
Recommended: Yes
Eric
Aug 10, 2013
Recommended: Yes
Marc
Aug 10, 2013
Fast, courteous service
Recommended: Yes
Emily
Aug 10, 2013
Excellent customer service!
Recommended: Yes
Aug 10, 2013
Well treated and very corporative to customers. Tyrance
Recommended: Yes
Margaret
Aug 02, 2013
I found the place online, scheduled a meeting, came in and received excellent customer service for the entire time I was there. I was showed multiple storage units that where may have been able l fit my needs. After choosing one, we went to the front office signed the leases and as I was leaving we were offered an opportunity to go to a local sports games, nfl, nba, and baseball. The agent was beyond accommodating and made our experience great.
Recommended: Yes
Lizeth P.
Aug 02, 2013
Tyrance. This person is excellent
Recommended: Yes
Lukia C.
Aug 02, 2013
Good customer services received.
Recommended: Yes
Aug 02, 2013
Great
Recommended: Yes
Selena S.
Jul 26, 2013
Very happy with Terrance on the phone, in person, and his manager was helpful as well
Recommended: Yes
Sabah E.
Jul 26, 2013
潇摯
Recommended: Yes
Dean
Dec 23, 2001
Excellent! Great rates excellent customer service.
Recommended: Yes
